The manager Mike who runs this is an absolute clown and needs to fix his attitude. I went in for an…read morealteration and was basically told to go F&&k myself... Talking about he couldn't or wouldn't do the patch job inseem in my jeans because it would be "too uncomfortable". To that I replied back, well buddy you're not the one wearing the pants, I am. Then goes on a rant about how he went to dry cleaner school and instructs people across the entire world as a dry cleaning instructor... Pal if I wanted to go to Thanos Galactic Dry Cleaners I would've just watched The Avengers instead. Just straight clown energy. The worst part about it is that I was SUGGESTED to go to this business from the dry cleaner across the street by the very honest business owner. So I'll be working with them moving forward. US Cleaners is their name. 1 star, terrible service and gave up before he even tried. Suggested I get a new pair of pants that's not being made anymore and decided to take a phone call and blatantly tell me "I'm sorry I can't do it" then walk into the back again like I didn't exist. Absolute joke, don't go here.

I stopped in to get some alterations done. I met the owner, Mike. What a nice man. Very helpful and…read moregave me some good advice on the service I required. They offer a free press with all pants alterations. I highly recommend them if you're in the area. Also check out their website as it's very impressive. I copied what they offer below: * Drapery, Bedspreads and Comforters * Toys For Tots * Special Materials * Soft Toys * Regular Laundry * Alterations and Restorations * Beading Sequence and Wedding Gowns * Automatic Rewards Program * How We Work * FAQ * Pick-up and Delivery * Loyalty Billing * Referral Discounts

I found this place while searching online for a tailor to repair a tear in my coat. The reviews…read moreseemed decent, so I felt comfortable bringing in three items for dry cleaning, including a $400 coat that needed a small repair. Unfortunately, the experience was very disappointing. The seamstress was not there when I dropped of the coat, they said that she will look and see if she can fix it and let me know by phone. I then find out that she "fixed" my coat without consulting me first, claiming the repair was necessary for the dry cleaning process. In doing so, she actually made the tear worse and ended up ruining the coat. When I tried to address the issue with the staff, the situation only got worse. The employees became defensive, rude, and belligerent. The interaction escalated to the point where I felt uncomfortable and unsafe in the store, as two male associates were behaving aggressively. I haven't even evaluated the quality of the dry cleaning yet, but at this point it's hard to say the service was worth the cost of a ruined $400 coat and the unpleasant treatment I received. It's especially disappointing because I had hoped I'd found a reliable dry cleaning and tailoring service close to home.

The customer service and quality is great!!!! The people are really nice. Especially the women that…read moredoes the tailoring. She is too notch. This is my second time frequenting this business and they do great work. I think the prices are fair being that you are in Metuchen and they do great work, which is what matters most to me. The clothes we had dry cleaned came out perfect and they tailored my son's suit for prom to perfection. You get what you pay for. They have a new customer is me. That's for sure!!!!

If I could give zero stars, I would. I dropped off five hoodies -- all with their drawstrings --…read moreand the most expensive one came back missing its strings. Instead of taking responsibility or even attempting to resolve the issue, the woman working there immediately got defensive, raised her voice at me, and told me to "check my house," as if I don't know what condition my own clothing was in when I brought it in. She did a bare minimum, one-second glance in the back, claimed she didn't see anything, and promised to call me before closing. Of course, she never called. The complete lack of professionalism, accountability, and customer service is unbelievable. If you value your clothes -- especially anything designer or expensive -- do NOT bring them here. Absolutely terrible experience.

Never before has a dry cleaner damaged one of my garments but this place has managed to do it in…read moreunique ways each time I gave them my business. The first time a button was destroyed upon pickup, I chalked it up to me misremembering, thinking I must've broken it myself. The second time, the top button of a nearly brand new suit jacket came back shattered & half of it missing, with the item tag for the pants stapled directly into the fabric.

Great dry cleaner that also does tailoring they always have everything done when promised in my…read moreexperience. The service is very friendly and helpful and what they charge is reasonable. It's definitely a great place to get what you need done

Perfect. Clothes Fast service @ reasonable price. Ty. Lor. I'm gonna need you guys soon please &…read moreTY!!! Great job

My wedding gown needed a desperate cleaning after my wedding. It was filthy from the photos in the…read moremuddy park, and apparently someone had spilled red wine on it at some point during the reception. I took my wedding gown to Madison Dry Cleaners, and when I got the dress back from Madison a short time later it was perfectly clean and good as new. I was amazed that they could get those stains out. I got kind, prompt service. Highly recommended!

Love Tops-N-Town cleaners. Their store is family owned and operated, which is a plus! Carol and her…read morefamily are so sweet, loving and eager to service their customers. We have never had an issue with our dry cleaning and we use their services 3-4x a month. If you are looking for a dry-cleaner (or laundry service and sewing too) this is definitely the place to go, as you will not be disappointed. They have fair prices and top quality service!

Best cleaners and service around town! It isn't just a cleaners, it's an experience. Carol greets…read moreyou like you're family. Always ready on time. Never had any issues! Sometimes I just pop in for social hour rather than dropping off my dirty clothing. If you're looking for a cleaners stop by, you won't regret it!

Rip off, they wanted $38 to hem a jumpsuit bottom, simple hem. Down the road @ Eco fresh cleaners…read morein the shops at Matawan $18, big difference. I guess they don't need my business but shop around folks!

I don't come here often, but when I need something altered this is the place to go! Super nice…read morecustomer service. Very clean store. Super fast turnaround. The seamstress can do anything, for example I came a few years ago for a bridesmaid (we know those dresses are made to be boxy). She altered the dress to actually fit perfectly. More recently, I had a running tank top I got from a race and she figured out how to alter the backside seams so it wasn't baggy on me (veesus making the sleeves shorter which would've made it look weird). There is a fitting room there. Felt very COVID-19 safe.

I've been going to this lady for almost 15 years. Perfect job every time! She's taken care of…read morestains on my Canada Goose jackets, oil on some designer ties I used to wear, and I couldn't have been any more satisfied with her timeframe! Alterations have been a breeze with numerous family members going to her for some last minute fixes!

Came here to have an evening gown dry-cleaned after wearing it to an event. I notified them that I…read morewould be wearing it again in two weeks, so I needed it spot cleaned. When I went to pick it up, a day before my event, she had said that she tried her spot-treatment, it didn't work, so she left it be. Not one person bothered to call to tell me that I would need to take it somewhere else. I was obviously upset to see the dress in that condition and no one bothered to apologize either. They put me in a terrible situation where I had to Google options to clean my dress just hours before my event. Would not recommend for important events.

I love this place! I'm five feet nothing so I have to get all my stuff hemmed. They are always so…read moresweet and have a quick return when I'm in a pinch.

I brought my 4 pants to be hemmed. I requested for the inseam to be…read more 29 1/2 inches. I made sure that the measure was on the receipt. I spoke to the woman and asked to make sure the length would be 29 1/2 inches. Picked up my order on time, got home and all 4 pants had different length 3 pants had 29 inches, and one 30 inches inseam. Very disappointed. I used them for the first and the last time. Paid $48.00 for low quality work. May be they do good cleaning, but not hemming.

Disgusting laundromat. One word dirty. The machines smell horrible and there's mold in the…read moredetergent compartments. wash time is less than a half hour, What? How is that clean? My clothes smelled dirty after the wash; I'll be rewashing them tomorrow. What a hassle. Don't recommend.

Currently here. Just started my drying cycle. Here's my problem. I've been coming here for about…read morethree or four years now. I'm a night owl so I usually do my laundry around 1AM. I'm always respectful and clean up after myself as best I can since I have guinea pigs and do their flannel pads and covers as well as my own. That comes with hay. Lots of hay. Well as I was loading up the dryers the attendant told me that the owner wanted to speak to me. The owner then told me that the hay was blocking up the dry cleaners vents next door and I should perhaps use another laundromat as it's a $400 fee every time for her which os bullsh*t. That's fine she doesn't need the money I've been feeding into her machines sometimes 2or 3 times a week for the last 3 years.. Don't treat your customers like a burden and you'll continue to get their money.