So I ordered a dress to attend the Latin Grammys in Vegas within 2 days from dress arrival time in…read morethe mail. Apparently from the time I ordered my dress to the time it arrived my butt did not fit in the dress. I did not want to purchase another dress because I was in love with my red dress. I yelped alterations by me and called Bethany, from the time I called on a Saturday morning she was positive and said she would have the dress ready by Monday afternoon. Monday at 10am I called Bethany and the dress was ready. The dress fit like a glove, and you could not tell the dress had been taken apart. I am ready to walk down the red carpet thanks to Bethany.

I was tatally blown away. I brought a pair of ladies pants size large and a two piece pant set for…read morecleaning. When I to pick up the clothes near the pants in parentheses "medium". When I questioned the notation I was told that the pants were and big and cost more to dry clean. Then he proceeds to show me a pants that were definitely not a size large and informed me that size was regular price. I told the clerk this was my first and last time I would use their services. The response was okay.

Overpriced and Ripped off. I dropped off a suit at 9:25 am and said I don't need it until the next…read moreday. She asked me if I needed it rushed. I said no anytime after 5 is fine. Well she charged me at their Overpriced same day service. The next day I asked the owner how their same day service works and how much it was. He said drop off by 9 am pick up by 3 pm same day cost $18. So when I questioned why I was charged for this service when I was picking it up the next day he tried to change his story. Their sign also say there is an extra charge for "same day" service not overnight service. It was my first time and last time going there. I like to support local businesses but not this one. And by the way their listing shows in business for 10+ years. Its a lie. They are new at this location. Its why they only have 39 (now 40) reviews. I've been going to other businesses in that complex for years. There were not there.

I started coming to this cleaner after I had a terrible experience at another place nearby. They do…read morea good job w shirts/pants. However, I had two incidents where they supposedly had to charge me a debit card fee!!! One time, the man told me the minimum to use my debit card was $15! My shirts are only $7. I explained to him I didn't have cash and I also told him there was nowhere in the place where it said minimum card purchase was $15! He said he he had to charge me and we started arguing about until he said ok and didn't charge me a fee! Then again, same incident happens with the lady there a few days ago. My total was $7 and again she said she had to charge me $1 fee because I didn't have exact amount. I immediately asked her what the minimum charge was and this time she said $12. Still no signage of this anywhere in place! I did google this and this is NOT LEGAL! There should not be minimum fee charges that exceeds $10!!!! So I don't know what kind of games they are playing there but if it happens again I will file a complaint with BBB!

Absolutely terrible business. Do not trust your clothing here. They will destroy it and take no…read moreresponsibility. They shrunk my husband's very expensive suit and completely deny it. When confronted about it the owner screamed in my husband's face and slammed the door on him. Awful. Do not take your clothing here. The seams are coming apart on his custom suit and both the jacket and the pants were shrunk. Unreal.

Wow!!! Never in my life have I experienced such unprofessionalism. Brought my suit there for dry…read morecleaning only to have them shrink it and cause some of the seams to come apart. Can only happen if was put through the washer. They denied washing it although it clearly was shrunken to the point of it being unwearable. Refused to take responsibility. Was yelling at me, laughed in my face and told me "good, sue me. You have to prove I washed it" walked away from me and went to the back of his store. Mistakes happen, I get it. But own up to them and do the right thing. Clearly they shrunk my suit. Not just a little. Legs 2.5 inches shorter. Sleeves 1.5 inches shorter. Seams coming apart. I'm pretty sure nobody reads reviews on laundromats and I have never in my life submitted a review of any kind. But the way this owner refused to rectify the situation and his rudeness cannot be ignored. Will def submit a complaint to the BBB at the very least

I brought a gown in to have some alterations done on very short notice.I was thrilled to see how…read morebeautifully it fit when I picked it up. The work was done perfectly and the dress fit so well that it looked like it was made for me. The owner was very professional and explained what needed to be done and gave me a price on advance. Crystal Palace Cleaners will be my first stop for all alterations.

The was my first and last experience using Crystal Palace. I brought my bridesmaid dress in for…read morealterations and they charged me $80 for a hem they said because it had two layers. I picked up my dress and wore it to a wedding the dress in the back was way to long. So dirt and leaves were on the bottoms of the dress. I brought it back to be dry cleaned and was told $30 because it's a gown. I left it and when I came to pick it up the leaves were still stuck. The owner told me well what did you expect it's stuck. He did give me half off after arguing. i would not recommend them especially for a dress that is important and expensive.

The laundry attendants are very pleasant and do a good job. The driers work wonderful. Laundry is…read morenice and clean. I feel at home here.

7 stars Laundrymat is fantastic! Love all of the services and conveniences they offer. I had them…read moreprofessionally clean comforters before donating them; and they did an excellent job. Each blanket was meticulously folded and smelled so clean. New owners of the comforters not only thanked me but were excited to used them as they were freshly cleaned. Will use their services again! They read the tags too! I gave them curtains which were wash and air dry--They didn't bat an eye!

They have since been bought out it's now the missing sock , they occasionally burn up random things…read morewhile granted it's rare but nothing more than an apology no offer of free wash or compensation of any kind

Great Landry, Betty is very friendly and when I'm pressed for time she does my Landry at a fair per…read morepound price. Clean machines I've only had positive results

They only get 2 stars because they offer same day drop off service and they are close to my job. My…read morefirst time going to this place and I won't be back. #1. My clothes did not smell fresh. They didn't stink, but they didn't smell of detergent and fabric softener either. #2. When I go to pick up my clothes. I realized, THEY ARE NOT MY CLOTHES!!! Like seriously. How could that happen? Luckily, we were able to contact the guy who had my bag and exchange within a few hours.