I was tatally blown away. I brought a pair of ladies pants size large and a two piece pant set for…read morecleaning. When I to pick up the clothes near the pants in parentheses "medium". When I questioned the notation I was told that the pants were and big and cost more to dry clean. Then he proceeds to show me a pants that were definitely not a size large and informed me that size was regular price. I told the clerk this was my first and last time I would use their services. The response was okay.

Been using for a few years. Previous owners were great but my understanding was they had to sell…read morefor medical reasons. It's not the same with new owners... A few weeks back i took my motorcycle vest in to get a few patches (2"x2" +/-). Previous owner would do them no issue for $5-10 each. The new owners want $20. I took them to an alternate location and paid $8 Today, i picked up my work shirts. I dropped off 2. They were "machine wash only". She told me $4.95 for ma hi e wash and said cost is the same for dry clean. She told me it was because of the size!!! I picked up my shirts she had ($1.95 ea). I asked why they were $1.95 and now $4.95. Her response was "let me get my husband". I left and took them to Astor on 35 and Hazlet Ave. They are $2.25 each Bethany tried to rip me off thinking i wouldn't ask!!!

Overpriced and Ripped off. I dropped off a suit at 9:25 am and said I don't need it until the next…read moreday. She asked me if I needed it rushed. I said no anytime after 5 is fine. Well she charged me at their Overpriced same day service. The next day I asked the owner how their same day service works and how much it was. He said drop off by 9 am pick up by 3 pm same day cost $18. So when I questioned why I was charged for this service when I was picking it up the next day he tried to change his story. Their sign also say there is an extra charge for "same day" service not overnight service. It was my first time and last time going there. I like to support local businesses but not this one. And by the way their listing shows in business for 10+ years. Its a lie. They are new at this location. Its why they only have 39 (now 40) reviews. I've been going to other businesses in that complex for years. There were not there.

I started coming to this cleaner after I had a terrible experience at another place nearby. They do…read morea good job w shirts/pants. However, I had two incidents where they supposedly had to charge me a debit card fee!!! One time, the man told me the minimum to use my debit card was $15! My shirts are only $7. I explained to him I didn't have cash and I also told him there was nowhere in the place where it said minimum card purchase was $15! He said he he had to charge me and we started arguing about until he said ok and didn't charge me a fee! Then again, same incident happens with the lady there a few days ago. My total was $7 and again she said she had to charge me $1 fee because I didn't have exact amount. I immediately asked her what the minimum charge was and this time she said $12. Still no signage of this anywhere in place! I did google this and this is NOT LEGAL! There should not be minimum fee charges that exceeds $10!!!! So I don't know what kind of games they are playing there but if it happens again I will file a complaint with BBB!

I have used a few Dry Cleaners in the area and this place consistently does a good job. The only…read morething that disappoints is the alterations part of the business that doesn't do great work. Very nice and friendly family runs this establishment.

Brought a pair of pants with a little tiny spot of eyeliner pencil to be removed. When I picked…read morethem up I asked to see if the stain was removed. They took them off the hanger, not only with stain removed, but the complete color around the knee was removed, apparently they were not even going to tell me that they were ruined. I was quite upset. I asked when the owner would be in and I would come in on that day. When I came back, the owner was not in and I was talking to the manager who was giving all kind of reasons that it was the fault of the material. The label said it was cotton and polyester and could be dry cleaned. I asked for my pants back to see if Chico's still had them. I was told I could not have them until I paid the nine dollars for cleaning. The audacity ruining my pants and wanting to charge me for cleaning them. I let her keep the pants and waited for the owner to come back to confront him. All he did was scream at me and took no responsibility for my pants being ruined. I bought in a perfect pair of brand new pants with a tiny stain and got back a pair of pants that I could never wear again and he wanted me to pay for cleaning. After 20 minutes arguing I got the pants and walked out. DO NOT USE RAINBOW CLEANERS!!!!

I brought a gown in to have some alterations done on very short notice.I was thrilled to see how…read morebeautifully it fit when I picked it up. The work was done perfectly and the dress fit so well that it looked like it was made for me. The owner was very professional and explained what needed to be done and gave me a price on advance. Crystal Palace Cleaners will be my first stop for all alterations.

The was my first and last experience using Crystal Palace. I brought my bridesmaid dress in for…read morealterations and they charged me $80 for a hem they said because it had two layers. I picked up my dress and wore it to a wedding the dress in the back was way to long. So dirt and leaves were on the bottoms of the dress. I brought it back to be dry cleaned and was told $30 because it's a gown. I left it and when I came to pick it up the leaves were still stuck. The owner told me well what did you expect it's stuck. He did give me half off after arguing. i would not recommend them especially for a dress that is important and expensive.

The laundry attendants are very pleasant and do a good job. The driers work wonderful. Laundry is…read morenice and clean. I feel at home here.

7 stars Laundrymat is fantastic! Love all of the services and conveniences they offer. I had them…read moreprofessionally clean comforters before donating them; and they did an excellent job. Each blanket was meticulously folded and smelled so clean. New owners of the comforters not only thanked me but were excited to used them as they were freshly cleaned. Will use their services again! They read the tags too! I gave them curtains which were wash and air dry--They didn't bat an eye!

They have since been bought out it's now the missing sock , they occasionally burn up random things…read morewhile granted it's rare but nothing more than an apology no offer of free wash or compensation of any kind

Great Landry, Betty is very friendly and when I'm pressed for time she does my Landry at a fair per…read morepound price. Clean machines I've only had positive results

They only get 2 stars because they offer same day drop off service and they are close to my job. My…read morefirst time going to this place and I won't be back. #1. My clothes did not smell fresh. They didn't stink, but they didn't smell of detergent and fabric softener either. #2. When I go to pick up my clothes. I realized, THEY ARE NOT MY CLOTHES!!! Like seriously. How could that happen? Luckily, we were able to contact the guy who had my bag and exchange within a few hours.