Nob Hill is great. I read some of the other reviews and just have to wonder about the mental status of those who wrote them. For example "Robert" gives a horrible review based on the alleged actions of a single check out clerk..... this is beyond weird. Face it Yelp has become the domain of some seriously misguided people. I sign all my reviews Ben F Tarsitano, DDS, MD read more

I shop at the Watsonville store often but usually after noon when other checking staff come in. There is a mornings only checker that is horrendous and a total jerk. Rude as they get. Unfortunately he was the only checker available today. I was tempted to leave my full basket and walk out. Too busy gossiping and talking smack about another customer to pay attention to the customer in front of him trying to pay and leave. Why don't Nob Hill retire this fool? He's obviouly at a point where he despises the shopping public and his job. You need to write the AH up or get rid of him. Your other staff are top shelf. read more

Went in only for a sandwich. It was delicious, well prepared, great customer service. Except I got a bone on my second bite into my sandwich. Please be more careful when shredding your meats! A young child could have choked on this! read more

Nob Hill Foods - Bone in my sandwich - Grocery Near Me - Watsonville, California

Cost is somewhat high. Shop here for specific items. Fan of their sushi, fresh baked bread near the entrance, deli, and cakes. Parking lot is spacious and safe. Overall very nice store. read more

We bought an onion here, which turned out to be rotten and moldy when we cut it open ($2.50 for this yellow onion, by the way). Produce is already marked up ~200% here due to "market adjustments," so I would have thought that they could afford to keep it a bit fresher. The price tags are insane---the large price listed below "Sale" is *not* the actual price; rather it is the price net of all potential discounts that you may or may not actually receive (see pic). The true price is actually the tiny gray lettering located in the upper right hand corner of the label, which is sometimes obscured by the metal rim on the shelving. I'm surprised this sort of deceptive labelling scheme is legal in California. read more

Nob Hill Foods - Deceptive price tags. The bold price is net of all possible discounts. the tiny price in the upper right is the price you will likely pay. - Grocery Near Me - Watsonville, California

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I've been shopping here for 30+ years and several things about it. Make it five star to me. Many of the employees have been there 20-30 years or even more so there's something that keeps in there and I hope it's the combination of good union, benefits, and pay. Employees are always friendly and attentive and have answered questions when I had them. Buy a large I find the produce to be excellent, and I'm glad that there's at least some local produce available. While prices for some things are understandably higher than at a discount store, that's overridden by the quality and variety of many items not found elsewhere in Watsonville. I have started using the app and while I don't find it user-friendly at all, after a few months, I've gotten the hang of it, and there are some substantial savings with it. I hesitated in the beginning because I really don't like all my shopping habits, tracked, but acknowledge that tracking is how they can personalize specific discount offers to you. So, I would like less types of discounting, but I'll take it for now. I just click on the account and select to clip all savings instead of Willie Nelly going through item by item. One click of the account barcode and you'll get your savings at checkout. I don't recall, but I think they might even have a Wallet feature so you could enter your preferred credit card and shop with nothing but your smart phone. But again it's the people and the service and the cleanliness and the quality of the food that keeps me coming back. read more

I love shopping at Nob Hill on Main Street in Watsonville. They have a great selection of items I need and the service is OUTSTANDING. There were 2 checkers today with people ahead of me with HUGE basket of groceries. A store employee was walking by, saw me and escorted me to the "self checkout" where no one was waiting. He actually punched in the codes and got me checked in minutes!! he also bagged it. I am impressed to say the least. A true gentleman and someone who cares about the customers! I did not get his name....tall man in his 50's? My point is.....they care about their customers and I know this customer (me) will do all my shopping there. One more thing, the produce is amazing! read more

I love this store, and it is one of the grocery store staples in the area. I recently bought some meat, and it was fresh and delicious. I cooked it in the air fryer and I was impressed. I like the self checkout and the speed of checkout; the employees are very efficient, nice, helpful. I would recommend this store to people looking for food related items. The monday deals are also fun. read more

Nob Hill Foods - Lamb Leg Steaks pre seasoned - Grocery Near Me - Watsonville, California

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Beautiful store, well stocked but their greatest asset is their employees... unbelievable good customer service! Thank you !

I just left Knob Hill foods and won't be back, they had a sign on their brand of eggs, $ 2.97 with membership. It turns out a regular membership does not qualify, you must have a online membership and click some coupon. It does not say that and the store manager could care less. The clerk acknowledged that they get lots of complaints, but it is out of their hands. As my Mom taught me, cheaters never prosper. Goodbye read more

Coat too high. Since adding self check, the other lines are slow, almost like it's on purpose to get people to use the self check. We go to costco due to the price. Can not afford to do fukk shopping here, been come to this location for more than 20 years. But I just can't afford it anymore. Eggs and butter prices are ridiculous. It's hard to figure out your Orangic vs. non organic vegetables. I think this is by design. I'm just not happy with the store anymore. read more

We Love our local Nob Hill Foods! The staff are very friendly & treat you as a neighbor:)) Steve, the recent Manager, was great, as is Adrianna. The people in the meat department are always helpful w/ suggestions. The cashiers are usually kind & patient. Cody was so gracious when I called during the busy Holiday rush. The prices are competitive & the store is clean. We thank you all! Merry Christmas & Happy New Year! read more

Hello, I'm taking the time to tell my experience at this location was incredible! Starting with Francis in the meat department to Sylvia helping find an item down to Alicia, also known as Alex on my check ouT Sincerely, Walter Zanze read more

Placed an order a week in advance for a birthday cake, asked for marble fudge with a raspberry filling, when placing the order went over specifics for decorating, which were pretty basic bread, writing red flowers, red trim, which in fact, the person taking the order, asked me what my preference in color was when I arrived to pick up the cake an hour before the birthday flowers when I requested flowers, put it on Alma who said she was the manager of the bakery express there was nothing she could do about. It never apologized and asked me what I wanted to do. I explained to her at this point I had no choice but to keep the cake because the party was in an hour, proceeded to bring the cake home, after paying full price for it and I'll insert a picture and let you determine if you see any raspberry filling or marble fudge Raspberry filling was only in the center of the cake, and there was no chocolate in the marble fudge... Normally we love Nob Hill cakes, but yesterday it was dry and old read more

Claudio Sandoval in the meat department is amazing! He always offers great service when cutting my meats. Always so friendly and polite to his customers. Hands down the best butcher. read more

I was at the deli, ordering a sandwich, like I always do. So, nice people, but You have to follow the Rules. !!! And the rules change, so you have to pay attention; especially if they are arguing with you about them: So you can order a listed specialty sandwich off the menu, but the new rule is, you can't have it any other way. If you don't like onions, and it comes with onions, then, you have to take the onions off your sandwich after you get. It has to go on the bead that the menu says that it comes with. or else? This really is the level of BS you have to get through. I've decided, ...no thanks. ...Not any more. I used to go here all the time, but maybe I'm just not much a rule follower. read more

Nob Hill is my go to grocery store for baked goods, delicious service, and local goods. The last sheet cake I ordered was super tasty and decorated nicely. read more

Always great service! Thank you Ariana from the bakery department for all your help with my last minute baby shower cake. You were wonderful and I appreciate you! read more

Super expensive. When asked for a Nob Hill discount card for advertised discounts the checker said I had to step aside, cancel my purchase, go online to apply and start over. EVERY time I've ever asked anywhere in CA or elsewhere they say "oh sure no problem " and swipe their own card from their keychain. Even if I have no card that's how you get return customers = service. Would have saved about $25. She could see I was surprised and disappointed. At the end no "thank you." Out of habit we thanked her but clearly shouldn't have. Won't be back even tho I live near there. read more

So when I clicked on write a review it reminded me to consider Covid. So I will by giving 3 stars rather than the 2 that I had planned. I had an encounter with two associates during my visit today and they were extremely nice and helpful and the fact that the store had everything I needed and some can also reflect this rating. However, my check out person had a meltdown on me and in the end said repeatedly that he didn't care about me or giving me good customer service. Then he threw the receipt at my pile of groceries on the counter while I was trying to get them in the cart. To me this should never happen. I didn't call him names and I didn't yell at him. I did however point out the customer service could be improved by getting me a second cart or using more sanitizer. I could go in to every little detail but I don't think it is necessary. I doubt I will ever return to this store. He said things that were not true and unnecessary. My belief is everyone should give the other the benefit of the doubt. Even this guy. So I didn't call his supervisor over and demand an apology. Did he ever think that maybe his customers are just as stressed because they think they might get this virus and bring it home too? He said I didn't care but he is so wrong. I just wanted to be treated nicely since I am a paying customer. He was anxious from the moment I said I had a couple of bags for my cold and frozen items. I really think stores could come up with some additional customer service help to keep the stress down. This isn't going away anytime soon. The fact that he freaked out about me having bags and where I was touching the edge of the counter was ridiculous and I'm sure the store could come up with a better system. He made no suggestions just telling me what I couldn't do. My suggestion if you want to use this store is don't bring bags and transfer at the car. I need cold bags because my drive is a bit far. read more

Nob Hill Foods - My receipt for reference. - Grocery Near Me - Watsonville, California

What the other posters said about weird customer service. More often than not, it feels like the staff stares at you like zoned-out zombies unless they have the Nob Hill executives visiting. It's like night and day. 5 stars for the good quality of the few items I sometimes buy from there, minus 3 stars for weird and unattentive service, especially at their Deli. I've read so many positive reviews here and on Google and they don't match our experience at all. We are reviewing Nob Hill in Watsonville, right? Safeway is much friendlier. Too bad they don't sell some of Nob Hill's products. Food Maxx is about the middle of these for customer service. Ambiance - it really is clean so 5 stars there! Good for you if you get great customer service there though! read more

I brought Pugliese bread from the Watsonville store on Main Street. Maria in the bakery department sliced the bread perfectly, exactly the way I asked. Thank you read more

The deli sandwiches are the best in town, provided the right person makes the sandwich properly.... yes I'm a sandwich critic for sure.....retired sandwich maker, and I appreciate my sandwich meat being folded and placed in an even manner. I also appreciate an even layer of all other ingredients. Sometimes I will get someone who just puts everything in the middle of the sandwich, but most of the time my sandwich is perfect. I love the pastrami, but also get roast beef and turkey for my family. We eat all the different breads and veggies. We have tried the gourmet sandwiches off the menu, and those are very good also. Thank you Nobhill for providing fresh ingredients!! read more

Ernie has Amazing Service, Respectful, & Great and funny with kids! He brightens my day. thank you Nob Hill

We needed several party trays for a post memorial family gathering and Nob Hill really stepped up with beautifully presented trays and fabulous food. I'd expected we'd have some leftovers, but our hungry mourners got up early without breakfast and had been out on the bay for our ash scattering and it turned out to be just the right amount. They were so kind and pleasant. We offered a tip, but were refused. read more

Hey all I'm back!!! So here's the thing... still have to ask for bathroom "permission", the staff doesn't seems too happy to be there except for maybe two cashiers and I'm always happy to see them. I've been a costumer for years but sometimes I just don't want to deal with the staff there that I drive across town to go to another grocery store. That should say a lot. Either way happy shopping and hope you have a better experience than I have. read more

Nob Hill employees are so helpful. I love shopping there. They are always stocked and the checkout lines are fast! Thank you nob hill!

Like the lyrics from the song from the TV show Cheers says "Sometimes you want to go where everybody knows your name, and they're always glad you came," this is what my local Nob Hill is to me. From the checkers to the baggers, the sushi chefs, bakery & deli ladies and the best butchers in Santa Cruz County, I have always gotten the best service from everyone in this store. The produce is the freshest I've seen in town with lots of organic options, and they always have great looking wheat grass for one of my very spoiled kitty cats (who sends me shopping for her twice a week ;) The meat dept is wonderful too. I love to pick out 2-3 turkey breasts and actually ask the butchers to de-bone them for me and have them ready in about 10 minutes. They'll also sharpen your kitchen knives for you, for FREE!!! My favorite checkers, Raul and Ernie are friendly, funny, and just about the best you can get. When my husband shops, Raul takes a look at everything in his basket and tries to figure out what he's going to cook. Raul's a big BBQ guy and loves to swap recipes too. When the store decided to remodel a few years back, I got a little cranky a few times when I couldn't find everything I wanted. Ernie was always cheerful and helpful and gave me a lot of tips about learning the new "system." I still have trouble finding some things at times but I'm getting better at it (less cranky too ;) For many people, grocery shopping is a chore. For me, grocery shopping at Nob Hill is like visiting friends, and I always leave the store happy and in a good mood. Thanks guys!!! read more

My sister had ordered my nephew's 1st birthday cake from here. She had asked her friend if she could pick up the cake and bring it over to the party site as my sister was trying to do 5 zillion things to set up the party. My sister gets a call from her friend saying they don't have her cake. Wha?? Turns out someone read the calendar wrong and thought it was for the following day. Grrrr!! Granted this cake was an order for a whole sheet. They said that they could go to the Capitola store and pick up the cake there which was retarded. Plus that store was slammed. So her friend ended up waiting there for them to ice a new cake which sucks. Either way, they managed to ice and design (airbrushed photo and all) the cake like they had taken their sweet time to do it. They bakery owner even gave her friend a bouquet of flowers as an apology and refunded the money for the cake as they were the ones who messed up on the order. We got a free cake!! Yay! Her friend arrived and the cake looked awesome. They're super stars that bakery department. And of course, my nephew's picture looked cool on it. The best part? It had a buttery, sugary based frosting that tasted fantastic. 5 stars for the rock stars at the bakery department for making my nephew's party a hit in the sugar department!! read more

Nob Hill is part of the same chain that also goes under Raley's brand. I live in Tahoe, so that's the brand I'm most familiar with, but Nob Hill is virtually identical in store layout, branding, signage, etc. Not sure why they bother marketing literally the same store under several different names. Staff here are particularly friendly. My friends have shopped here for nearly a decade, and it was nice to see everyone from the veggie guys and the cash register say hi to them by name. Interesting to see that they carried different flavors than what my store carries. For example, here we bought the Santa Cruz brand of drink that was a mix of lemonade and basil, a flavor I can't get at home (I checked when I got home). read more

Recently, I moved to the area and have been looking for a good place to buy groceries. I found Nob Hill foods, and I bought a thermometer and had to take it back because it didn't work. The manager was super friendly, didn't ask me for a receipt, and the employees there are very nice, time and time again I've been there, and they are always with a smile on their faces. It's a very hard thing to find nowadays keep up the good work, some people appreciate it! read more

Got some expensive lamb chops. Unfortunately they had a lot of fat. I grilled to perfection but the flavor was marginal...a bit gamey.

It's Thanksgiving Day, and I was welcomed into Nob Hill with a horrible interaction with an employee. My 9 year old son was grabbing a cart when the employee Francisco stood in front of him not saying anything at all. Of course my son froze because he was confused. Francisco then grabbed the end of the cart and yanked it out of the way and left. I am incredibly disappointed that my son had to go through this especially on Thanksgiving. Very upset! read more

I wanted to share something that just happened to me. My Mom was an avid Oakland A's fan. She would often say, I'm not a baseball fan, I'm an A's fan. Anyway, she had many 'A's' items, and one was a Oakland A's bag she made (she was a quilter). I lost her 2 years ago and I carry that bag with me all the time when I go to the store. This morning I went to this Nob Hill on Main Street in Watsonville and when I got home, I realized I left the bag in the cart. I was sick with grief. I had no hope I would ever see it again, but just called the store and spoke to Shawn and was told that my bag was there waiting for me. I feel so blessed and wanted to give to give a huge SHOUT OUT to this store and whoever turned the bag in! Thank you, It is truly appreciated! read more

Great location, convenient and plenty of parking. Friendly atmosphere. Clean. No crazy long lines like Safeway or Costco. Increasing number of organic and gluten free options in the isles. Limited on high quality, fresh and humane meats but they do carry fresh pasture raised eggs and grass fed cow yogurt. There is a decent selection of organic produce but check the dates and inspect it before you buy because it isn't always super fresh, for example sometimes the organic avocados may have gone bad or the organic potatoes may be already green or rotten when you take them out of the bag. (Being that there is so much high quality local organic farming, I'd expect better in that department) But overall, a pleasant store that serves most of our weekly shopping needs. I'd go to the farmers market for non-gmo pesticide-free veggies though. read more

Nob Hill Foods - Grocery Near Me - Watsonville, California

I have been shopping at the Watsonville Nob Hill for about 10 years now. I love the store! 1st - the people! The employees are very friendly/professional/helpful. 2nd - The prices are pretty darned competitive. 3rd - The selection of products is really good from the bakery to the produce and everything in between. My only complaint (and it's very minor) is that the "baggers" often don't understand that refridgerated items go in the thermal bags!) LOL I know - bitch, bitch, bitch huh Raul - LOL) read more

This is all about Raul, the checker. Before the pandemic, he used to talk to me. Now, he gives me the silent treatment. Today, I was in line. Another SF Giants fan was in front and he had a nice conversation with Raul. When I came up, I started the same conversation with the same topic- SF Giants but I got the silent treatment. You can see the hatred in his eyes. He cannot make eye contact with me. He kept his head down. Is it because I am Asian-American? Can someone tell Raul that I am not Chinese. And I am not the cause of the Covid-19. I used to be a pharmacist where I dealt with physicians, nurses and patients. There were times where I did not like a person but here is the difference between Raul and me: I treated everybody equally. I was professional about it. I had to be or I would have been fired. Raul is not professional. He is in the wrong customer based field. Someone needs to talk to Raul and find out why he has a grudge. He knows who I am. I hope it is not based on ethnicity. If so, he should be fired. Today's date is August 21, 2021 at 0820. read more

This is about the E-CART service only. Their ECART is a disaster (ZERO STARS) - it cost me HOURS today. The crux of the issue was that about $20 of wrong product at 300% higher cost than the ordered (on sale, reason I was shopping there today) product. I ended up making a 30-minute round-trip return to the store. I ended up having to source the correct product myself (although they knew when I was coming back to the store) - so I might as well have just done the shopping myself. There were additional items that were ordered that weren't bagged, but that had more to do with problems on their online ordering system. Because the goods are already bagged, what are you going to do - unbag them at the store to verify that everything is correct? (If you use ECART, this is precisely what you *should* do) If I can't trust them to pull the right product, I can't use this service - plain and simple. I can't tell you whether it's the staff being careless, or whether the system gives them a bad pick list. Worse, the service around the issue was really poor. It really felt like I was wasting my breath. Both on the phone and in the store, it was "hey, we'll give you your money back for the wrong product, but we're not really all that interested". When I called the 800 customer service number, "Trevor" neither asked for my name nor the order number, so they can't even have a record of that call. This was supposed to save me time - instead it consumed my late afternoon, and it left me with an impression that Nob Hill really doesn't have this product, or a service mentality dialed in. As much as I hate Safeway - it's 5 minutes closer to me, and right now I'm so irritated, I'd rather give them my business. Hey Nob Hill: way to chase away a loyal customer after 19 years of regular shopping. read more

Had a very bad experience at Nob Hill today. I went to refill my water gallons on one of those Glacier Water machines. I only had cash so I tried using a five dollar bill. Unfortunately, the machine didn't like my bill. So I figured let me go inside this establishment just so I can change my five dollar bills into one dollar bills. Seems simple right? Well, I waited in line like anyone would with a purchase or question. The gentleman who helped me named... I didn't know the name at the time, because I was frustrated of how he treated me. He was very rude and stared me up and down like I was a criminal or something. I felt so disgusted by his actions. I simply asked him if he can change my five into ones? He just looked at me and said mhmm. Took my bill and stared at me again and said mhmm. I felted judged like how can someone like that represent a fine grocery store who is known for "great customer experience as services" I honestly am still upset. So much so I went back to make a small purchase get back in line and with the same individual. Only to find while someone ahead of me was being helped. He gave him such great service. Asked him how are you? Making small talk about the the football game. You know common courtesy and customer service. All of which he did not show me. When it was my turn I could tell he recognized me. Stayed quiet like he knew he did something wrong. Then when he rang me up. I said a comment, "It's nice to know you can give customer service to other people but not to me". He's response, " Whatever man, I gave you your five dollars". I just wanted an apology or hey I'm sorry having a bad day. Something to justify his actions. But instead that's all I got. Oh and RAUL is the name of this gentleman. I hope management. Gives him a talk because it's not right or fair for someone to go through this. He was the face of Nob Hill for me and I won't ever forget it. read more

Warning, do not buy food from people who don't keep their bathrooms cleaner and sharper than you'd want people to see your own bathroom