You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

Tanner and Kyle are great! Easy to communicate with in advance, showed up when they said they…read morewould. Installed the glass carefully AND vacuumed the glass out of the back of my car and the driveway. Said the glass came with a lifetime warranty. Even left me with little clear stickers in case I get a chip in the future! Saving their cards in both of my cars, would use again.

*Edited to add* after reading numerous reviews of people sharing the same experiences and seeing…read morethe owner batrate them as well instead of calling to make things right, she confirmed my conclusion that I will not return nor recommend them to anyone. It's very disappointing since I love supporting small local businesses. Sad. I hope sure learners and can improve her customer service model. I'm VERY disappointed by Ander's they came highly recommend but I'm not sure why. We waited while they worked on my windshield. We heard plastic break and the tech start to cuss. I understand that things break, but they didn't mention anything to us when they said it was done. We checked the windshield before we left and pointed out that my truck was now missing the plastic weatherstrip wiper cowls on BOTH sides (like he broke one so he didn't put the other one back on in hopes we wouldn't notice). The plastic weather striping is also damaged AND missing clips so it's not held down properly. We pointed this out. We were told the tech was at lunch but they would call us when he returned... shockingly they never called us, so we called them. They said the tech claimed he never saw the cowls and they must've not been there (despite us pointing out obvious rub marks from them being present for 20 years.) They admitted that some of the clips holding the weather strip down broke which is common. They told us that we needed to take my truck to a Ford dealership to get an estimate for the parts. They said they would replace the missing cowls but they wouldn't do anything about my damaged weather stripping because it was "common" that this piece breaks (this was not mentioned before the service). 1) why would you say you'll replace the cowls if your tech didn't break them? 2) if it's common for a part to get damaged, why not keep it on hand to fix? 3) if something breaks why hide it from the customer? We're not that upset that parts were broken, we understand that things break. What pisses us off is that they tried to hide it instead of making it right. I love my truck, I should've just used Glass Doctor or Safelight. Save yourself the hassle and go somewhere else!

They did a great job with my Explorer! It was about $200 cheaper than anywhere in Cheyenne! They…read morealso got me in same day! Will definitely return if needed on any of my other cars!

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

Excellent service, friendly staff, super accommodating!…read more We were passing through town in an RV, and had been having an issue with a loose rubber trim on the side of the windshield, rattling away in the wind as we drove. We were actually headed to Boulder to see if [big name national chain competitor known for bad service] could fit us in (which seemed unlikely). I happened to spot this place on the side of the road, and thought I'd give it a shot. I arrived before they opened, but the nice lady at the desk said that after they opened, they should be able to fit me in. When the owner (I think? Head guy anyway) arrived, he listened to my description, nodded knowingly, and said it shouldn't take long, and he would fix it in the parking lot, so we wouldn't have to get out (we have a pet that doesn't like being caged up). He grabbed a tube of adhesive/caulk, and headed out to check it out. He proceeded to fix it right then and there, and 5 minutes (and many thanks!) later we were ready to hit the road again. The whole time, we were treated in a friendly, professional manner. They clearly were busy, but understood that it wouldn't take long, and accommodated us with excellence, competence, and efficiency. What a great experience! I wish all businesses were run with this kind of extraordinary care for customers!

We got our windshield replaced by O.E. Auto Glass in early February and we are very pleased with…read morethe job they did and the customer service. They were prompt, thorough, and even cleaned off our dashboard and blew the snow off of our vehicle. There was a delay/miscommunication with their supplier due to snow but they were still able to get our windshield replaced on the scheduled day. Really happy and would recommend them for windshield replacement.

Great service! He ordered the windshield and 1 day later the new windshield is in! Only took an…read morehour! My insurance covered most of it and all I had to pay is the deductible. Super easy!

Ian is the man. Integrity. Found my window quick and got it in the next day. He came to me…read more Vacuumed. Even cleaned all of the windows before he left. I would absolutely recommend this guy.

Brian is my guy! Been working with him for a long time! Every time I need his services, he…read morehandles it professionally, quickly and cost-effectively! I won't and don't call anyone else!

The guys do an amazing job they have done three SUV's for me and one of my cars. I had them put on…read morea protection anti-glare for the windshield before we went to Iowa and it worked amazing. They fixed another companys window tint job on my Acadia and have been doing business with them ever since. Prices are very reasonable and the quality of work is far superior then any shop in the northern Colorado area. If you go anywhere else you are making a huge mistake. Honestly they are the best shop in northern Colorado and I have done business with several other companies in the area and the work speaks for itself.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

I've reached out to Platinum Auto Glass for two different jobs so far. The first was to completely…read morereplace a cracked windshield and recalibrate the lane keep assist and rain sensing wipers and the second was to fill a chip in the glass on another vehicle. These guys are great! Not only did they come to Frederick from Loveland, but in both instances they were able to make same day appointments. They're polite, courteous, friendly, affordable and professional. Do yourself a favor - don't call Safelite - Call Platinum Auto Glass and save yourself a lot of money. If you life outside of the Loveland/Longmont area, they usually will meet customers at the American Furniture Warehouse off i25 and HWY 119 to do their repairs.