Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

Tanner and Kyle are great! Easy to communicate with in advance, showed up when they said they…read morewould. Installed the glass carefully AND vacuumed the glass out of the back of my car and the driveway. Said the glass came with a lifetime warranty. Even left me with little clear stickers in case I get a chip in the future! Saving their cards in both of my cars, would use again.

Fixed a chip with runners in front windshield. Great service. Timely. Professional. Much cheaper…read morethan other places. Definitely honest. Would use again. Give them a try - you will not be disappointed.

to be honest, if I can give no star, I definitely would. They peer pressure you into making a…read morereview while you're there and they'll give you a discount then they tell you that your bubbles will absorb in the heat and they don't and then your back window tint will start coming off all because they want to do half ass work. this place is definitely not recommended.

Fantastic customer service, super friendly, time and cost conscious. Above and beyond service.read more

*Edited to add* after reading numerous reviews of people sharing the same experiences and seeing…read morethe owner batrate them as well instead of calling to make things right, she confirmed my conclusion that I will not return nor recommend them to anyone. It's very disappointing since I love supporting small local businesses. Sad. I hope sure learners and can improve her customer service model. I'm VERY disappointed by Ander's they came highly recommend but I'm not sure why. We waited while they worked on my windshield. We heard plastic break and the tech start to cuss. I understand that things break, but they didn't mention anything to us when they said it was done. We checked the windshield before we left and pointed out that my truck was now missing the plastic weatherstrip wiper cowls on BOTH sides (like he broke one so he didn't put the other one back on in hopes we wouldn't notice). The plastic weather striping is also damaged AND missing clips so it's not held down properly. We pointed this out. We were told the tech was at lunch but they would call us when he returned... shockingly they never called us, so we called them. They said the tech claimed he never saw the cowls and they must've not been there (despite us pointing out obvious rub marks from them being present for 20 years.) They admitted that some of the clips holding the weather strip down broke which is common. They told us that we needed to take my truck to a Ford dealership to get an estimate for the parts. They said they would replace the missing cowls but they wouldn't do anything about my damaged weather stripping because it was "common" that this piece breaks (this was not mentioned before the service). 1) why would you say you'll replace the cowls if your tech didn't break them? 2) if it's common for a part to get damaged, why not keep it on hand to fix? 3) if something breaks why hide it from the customer? We're not that upset that parts were broken, we understand that things break. What pisses us off is that they tried to hide it instead of making it right. I love my truck, I should've just used Glass Doctor or Safelight. Save yourself the hassle and go somewhere else!

They did a great job with my Explorer! It was about $200 cheaper than anywhere in Cheyenne! They…read morealso got me in same day! Will definitely return if needed on any of my other cars!

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

I had a small rock chip in my new car. That made me upset. But this place fixed her up real nice!…read moreEmployees were awesome and fast. Good price for service. Will definitely come back if needed!

Excellent service, friendly staff, super accommodating!…read more We were passing through town in an RV, and had been having an issue with a loose rubber trim on the side of the windshield, rattling away in the wind as we drove. We were actually headed to Boulder to see if [big name national chain competitor known for bad service] could fit us in (which seemed unlikely). I happened to spot this place on the side of the road, and thought I'd give it a shot. I arrived before they opened, but the nice lady at the desk said that after they opened, they should be able to fit me in. When the owner (I think? Head guy anyway) arrived, he listened to my description, nodded knowingly, and said it shouldn't take long, and he would fix it in the parking lot, so we wouldn't have to get out (we have a pet that doesn't like being caged up). He grabbed a tube of adhesive/caulk, and headed out to check it out. He proceeded to fix it right then and there, and 5 minutes (and many thanks!) later we were ready to hit the road again. The whole time, we were treated in a friendly, professional manner. They clearly were busy, but understood that it wouldn't take long, and accommodated us with excellence, competence, and efficiency. What a great experience! I wish all businesses were run with this kind of extraordinary care for customers!

Brian is my guy! Been working with him for a long time! Every time I need his services, he…read morehandles it professionally, quickly and cost-effectively! I won't and don't call anyone else!

The guys do an amazing job they have done three SUV's for me and one of my cars. I had them put on…read morea protection anti-glare for the windshield before we went to Iowa and it worked amazing. They fixed another companys window tint job on my Acadia and have been doing business with them ever since. Prices are very reasonable and the quality of work is far superior then any shop in the northern Colorado area. If you go anywhere else you are making a huge mistake. Honestly they are the best shop in northern Colorado and I have done business with several other companies in the area and the work speaks for itself.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

Hate to write a bad review but I asked for owner to call me, which is who repaired my auto chip…read moreoriginally and I never heard from him. Had chip repaired a few years ago, within a short time frame (a few weeks) I felt it was still spreading, so I had taken the car back, he looked at it and told me it was fine. He further told me if it ever did spread, he would put price I paid toward a new windshield. I called a month ago, someone else answered, didn't get his name. I explained the situation and asked if I could bring it by for them to look at, he basically said no and since it had been a few years then I was just SOL, further that I shouldn't expect a chip repair to last very long and there was no guarantee to begin with. I asked if he could have owner call me, he said he would, but I never heard from him. So bottom line don't expect the repair to last and don't expect them to honor what they say.

Friendly, fast and efficient : Broken side window Thursday…read moreat 5:15pm. Appointment made Friday morning at 8:15am, In the shop at 2pm out by 2:45pm. Quality work and great service ! Thank you! Oh and the estimate was exactly correct !

Had a rocket hit my windshield. Went there same day they had it fixed in 15 minutes. Great customer…read moreservice too.