Was recommended by a friend who spoke highly of the staff. Everyone was helpful and answered any…read morequestions I had. I was very impressed with the staff.

1 Star -- If I Could Give Zero, I Would…read more I've been a loyal HempHop customer for years, but after tonight's outrageous experience, I will never order from them again. I placed my order at 7:30 p.m. while in a severe chronic pain flare, expecting a reasonable delivery window. Instead, I was passed back and forth between two different delivery systems (Roadie and something called Tookan), neither of which provided accurate updates, tracking, or basic communication. For over three hours, I sat waiting while customer service repeatedly insisted that what I saw on my screen was wrong, that the "pickup window" was actually 9-10 p.m., and that delivery would be "within an hour after pickup." Except--no one picked up. No one left. And every time I asked for clarification, I was met with the same scripted responses that completely ignored the situation. At one point, the driver hadn't even left 40 minutes after the pickup window ended. I was told they were "rerouting the delivery to prioritize mine," yet the tracker showed the opposite. Then the driver's phone conveniently "died," leaving me with zero way to contact or track anyone. Meanwhile, I repeatedly explained that I have a chronic pain disease and ordered delivery because I physically couldn't drive. Rather than offering meaningful support or a partial refund for excessive delays, HempHop's solution was offering me a "freebie," which did nothing to address the fact that I'd been waiting in agony for hours. To make this experience even worse, the tone from customer service came off dismissive, repetitive, and borderline condescending. I was told the same canned lines over and over, as if my time, health, and safety didn't matter. I am a business owner myself, and I would never treat my customers this way. HempHop has lost my business permanently. Their new delivery system is unreliable at best, misleading at worst, and their customer service needs serious retraining. If you rely on timely delivery for medical reasons, avoid HempHop at all costs.

I was there during a short power outage. The staff jumped right on the situation:…read moreChecking the outage map. Keeping us informed. Telling people if they need to abandon their cart what to do Opening EVERY register Sorting people into the right checkout line Turning barcodes up And the manager passed through the crowd with a tray of cookies. Three thumbs up for service.

[Reposting this one since the Yelp people merged it with the separate Tire Center, unmerged the…read morebusinesses, but seem completely incapable of unmerging the reviews to the correct businesses. So here's my review of the Costco Warehouse from Jul 11, 2021.] Fifteen years since I let me Sam's Club membership lapse and I've not rejoined a wholesale club since. But now that we're making our own dog food for our girls, it's time for bulk buying meats and veggies so we're checking out Costco. Yep, they have everything and they have it in massive quantities. Not just food, mind you. Appliances, shoes, tshirts and underwear, computers, televisions, vision and optical, a full-service pharmacy and even a discounted gas station out front. If you're looking for a mecca to capitalism, world trade and just-in-time marketing, this is the spot. The process to sign up took entirely too long because the young lady wanted to talk and we just wanted to shop. But then we had our card and our shopping cart and we're filling it up with a bunch of stuff that we needed, we just didn't know that we needed. Keto pizzas, fresh grapes (not for the dogs!), a massive bag of spinach (yes, this is for the dogs), several bags of frozen veggies and more. Not everything was cheaper than Amazon or ALDI, but lots of things definitely are. You will want to be careful, don't shop hungry, and be aware that just because they sell it, that doesn't mean that it's the cheapest way to get it. We walked out with $330 worth of stuff. About what I expected. Costco gasoline is about 30 cents cheaper than the cheapest station in Charlotte. Now that South Carolina has raised their gas prices and it's no longer worth detouring past Carowinds for a tank of gas, I suspect I'll be back here just for gas. [Review 1183 of 2025 - 4376 in North Carolina - 24735 overall]

Amazing selection at a fraction of the cost. Any vitamin or supplement you can think of is here…read more They even have protein powders, drinks, and more. My favorite are the sample sizes. If you're looking to try a protein or pre workout they will have a sample size you can try first by purchasing instead of committing to the large size.

Good customer service. The sales person was very helpful along with knowledgeable about what I…read moreneeded for what I was looking for. She was not trying to oversell me on stuff and I really appreciate that.

Absolutely sensational yarn shop in Charlotte, NC! This was our final stop on our Christmas Eve…read moreyarn crawl and I'm so glad since it felt like a grand finale with how cool the store is! We were greeted by Robin who was so friendly and easy to talk to - you can tell she's super passionate about the work they do at the shop! I love that you can work with them to come up with your own dye color for your yarn and can pick from a variety of wool types! I ended up purchasing 3 skeins of baby camel + silk yarn that wasn't dyed because the natural color was so gorgeous! The skeins they have for sale that are already dyed range from low 20s to low 40s, so it is more artisan pricing. However, I think the value makes sense since the wool quality is top tier and they do in house dying! I can't wait to come back to Charlotte and give them a visit!

I went with my husband on a business trip and got bored in the hotel so took an Uber to this yarn…read moreshop and one of the owners was there and so friendly and walked me through the whole dying process. I was there for several hours! Then she was ordering out for lunch and offered to let me order, too! Brilliant! Then I sat with her and a couple others and knit for a while. You definitely need to visit this one!

Very customer friendly focused. The amount of inventory is astounding. This is a nail technician's…read moreheaven! Reasonably priced. Quality products. New fashion trends inside. Come check them out. They're located very close to the intersection of Tyvola and South Blvd. There are about 10-15 parking spots. So there is ample parking. The young man that helped me at the door was extremely knowledgeable and offered service with a smile.

From the owner: Beauty & Nail Supplyread more

One star is for the design of the birdbath. Fiber clay is a…read morematerial that is a poor choice for outdoor use. Birdbath crumbled after one season. Called Border Concepts, asked for Customer Service. Transferred twice to inside sales. Apparently, there is no customer service. When I did finally reach someone, he told me they can't do anything for me. Hmmm This product is fragile, there were no care instructions, no warnings. I asked to be transferred to someone that COULD help me and was told, I am that person. Once again I was told, I cant help you. The truth be told, he WOULDN'T help me. They do not stand behind there product.

From the owner: Border Concepts is a manfucturer, importer, and distributor focusing on the independent retail…read morecenters and wholesale landscape yards. Border Concepts focuses on quality products, quick deliveries, and world-class customer service. Take quality home with Border Concepts.

Formerly a Rite Aid, this Walgreens is on the southeast corner of Arrowood and South Tryon. As…read moreWalgreens go, the interior is clean, tidy and well stocked. The usual candy, drinks, personal care, cosmetics and over-the-counter medications plus a full service pharmacy with a drive through. I've never had a problem here - it's my go to for some stuff if I don't want the hassle of the nearby awful (but cheaper) Walmart. The landscaping here is a bit too tall - the exit on to South Tryon is a blind corner and some folks take it a bit too wide so be careful. This is my 1500th review in the City of Charlotte! [Review 16547 overall - 3173 in North Carolina - 57 of 2022.]

Extremely slow service and not very friendly employees. Waited 5 minutes at front counter for them…read moreto go to the pharmacy and wait ten minutes without being greeted. The store was very clean and set up well but not a good customer experience.

Good evening, I just left your store on Martin Luther king. in Winston Salem NC Every time I go in…read morethat store your workers never never speak coming into the store , paying for my groceries, I am African American, 61 years old I always have to say hi to them for them to say something besides talking to their friends at the register and I know they know how to say hello or hi, they don't say anything Just ring you up and say how much your groceries are. why is that? I work in customer service and wow. that needs to be addressed.

I cook with a lot of ethnic ingredients and Compare Foods satisfies my grocery list. The stores…read moreare clean and the produce is always fresh. Great selection of proteins.