Friendly staff, they try to get everyone through quick as possible. Huge parking lot. But tons of bacon for your meat freezer or load up your stuff in case of emergency. It just works. read more

I now remember why I don't ever visit this location. Some of the rudest people work at this location granite that's not everyone, but the biggest issue during this visit wasn't the massive crowds, but extremely rude employees. Quite frankly that's from the top down every single person that I spoke with was either angry or just plain out rude. If you can't handle working in a busy retail location then maybe you should reconsider your job if I can still come here to shop then you can come here to work. This seems to be the norm for this location. Matthews and Mooresville are much nicer all around. read more

[Reposting this one since the Yelp people merged it with the separate Tire Center, unmerged the businesses, but seem completely incapable of unmerging the reviews to the correct businesses. So here's my review of the Costco Warehouse from Jul 11, 2021.] Fifteen years since I let me Sam's Club membership lapse and I've not rejoined a wholesale club since. But now that we're making our own dog food for our girls, it's time for bulk buying meats and veggies so we're checking out Costco. Yep, they have everything and they have it in massive quantities. Not just food, mind you. Appliances, shoes, tshirts and underwear, computers, televisions, vision and optical, a full-service pharmacy and even a discounted gas station out front. If you're looking for a mecca to capitalism, world trade and just-in-time marketing, this is the spot. The process to sign up took entirely too long because the young lady wanted to talk and we just wanted to shop. But then we had our card and our shopping cart and we're filling it up with a bunch of stuff that we needed, we just didn't know that we needed. Keto pizzas, fresh grapes (not for the dogs!), a massive bag of spinach (yes, this is for the dogs), several bags of frozen veggies and more. Not everything was cheaper than Amazon or ALDI, but lots of things definitely are. You will want to be careful, don't shop hungry, and be aware that just because they sell it, that doesn't mean that it's the cheapest way to get it. We walked out with $330 worth of stuff. About what I expected. Costco gasoline is about 30 cents cheaper than the cheapest station in Charlotte. Now that South Carolina has raised their gas prices and it's no longer worth detouring past Carowinds for a tank of gas, I suspect I'll be back here just for gas. [Review 1183 of 2025 - 4376 in North Carolina - 24735 overall] read more

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I haven't purchased anything so my review is only based off the pharmacy and food court, but both are so efficient!! I moved here from San Diego and was told this location is super busy however the 3 times I've been, including a weekend, parking has been no issue! The food court line has been extremely long each time however they are very efficient and it doesn't take as long as it seemed it would. Pharmacy is also very quick with filing Rx! The main checkout lines also never look that long and I'm looking forward to doing a haul! read more

I'vdd weed never received bad service like that before at retail. I never ever leave reviews anywhere for anything but costco is for their members so this is painful for me to go out of my way to share mg experience and observations. Both Angie and heather greeted me with attitudes but heather took the cake when she greeted me with a look of disgust on her face. Heather had to "help" because Angie couldn't find my return in the computer and refused to continue looking when I assured her it was there. I knew it was there so I had to ask Angie for management. Heather came and asked me a question. I responded to heathers question and asked her a question about my membership and she lifted her finger pointing to the ceiling with another look of disgust and told me "wait" with an attitude like a scorned school teacher having a bad day and taking it out on a student. Heather is a manager there?! No way! Heather had Angie make the return but Angie never said sorry that she didn't find the item to return the first time. Costcos return policy is best in the business but apparently not at. Costco Charlotte. Come on Angie and Heather, please step up your customer service game. I've been shopping at Costco since the 80's when it was called Price Club and never encountered anything but good - great customer service. I was shocked which felt weird to me because I expect bad service at retail these days. I won't be coming back to this Charlotte location and will be going out of my way to shop at mooresville where they don't have scorned attitudes. I enjoy those Costco folks at moorseville where they are pleasant to interact with. read more

Costco and Kirkland products are great. They also have good prices. Costco has a reputation for treating their employees well. However, allowing them to dress like they're starring in a rap video or having long, dirty hair that drapes over my fresh produce when they're checking me out at the register is not appropriate. Dirty dreadlocks going all over my food purchases leaves a bad taste in my mouth. read more

I like this location but its busy! I definitely was confused as to why it was so crowded before general opening. Well even though Executive members have a 1 hour head start, every and anyone was going in. So I went in 15 minutes earlier than scheduled. It did get busier as my time in there went along. read more

Costco Wholesale - Wholesale Stores Near Me - Charlotte, North Carolina

We bought beef ribs, and all the meat was removed! It's just bones with a thin layer. All the meat between and on top of the bones was completely missing! We're going to be returning these, which is a hassle because we live over an hour from Costco. I am extremely disappointed with the meat department. My family was so excited for ribs tonight, and now they're not getting them. One of my kids' favorite meals, and looking at their faces when I dashed their hopes was heartbreaking. Costco: What are you going to do to make this right? read more

Costco Wholesale - Beef ribs missing meat - Wholesale Stores Near Me - Charlotte, North Carolina

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I'm from San Diego and was here for the USD vs Charlotte baseball game. It's a Costco - a bit smaller than I'm used to but fine nonetheless. It wasn't busy. Staff were friendly. No complaints. Walking through I noticed a picture of the original San Diego- Morena Blvd Price Club (one of the originals) that's located down the street from my house in San Diego. Made me smile. read more

Specifically of the pharmacy. If you are looking for a pharmacist to be rude to women, make unfounded accusations and refuse to fill prescriptions when you are traveling this is your place. He was rude to my wife, to the office manager at the doctors office and to the assistant at the doctors office (all women) and then refuse to fill a prescription when you call him on it then Steven is your man. What a trip this pharmacy is. We were accused of lying and he accused the physicians assistant of lying. Seek prescriptions elsewhere. read more

We get transfered alot, 9 states 12 citiest in 30 years, always a costco close by, so its like having a home store waiting for you. You find old standbye products with a m ix of regional. Good deals in clothing, electronics,household, and food. read more

It's always busy here but today I went during lunch hour and it was extra busy. People push their carts around with zero care about their surroundings. Between Costco and Sam's, overall I like the brands Sam's offers over Costco. I only go here bc it's closer than Sam's. read more

Aesthetic: Membership grocery warehouse; a typical Costco location with a tire shop and food court. Experience: This Costco location is great, and I've been frequenting this store since I moved to CLT. I always visit the food court first so I don't shop hungry, and my favorite meal is the chicken bake. It's a million calories so you can do 1/2 for lunch and 1/2 for dinner or share with a friend. I don't recommend eating the whole bake then shopping. My husband loves the pizza and hot dogs. The food court food is always fresh and affordable. There is a wide variety of goods at this location. The only reason for 1 less star is that they run out of popular items quickly, and I've had to drive all the way over to the Matthews location for items before. However, the workers are always kind and they have helped me look for extra items at the Matthews location and checked what's in stock. Conclusion: It's Costco, grab a membership and have fun shopping and enjoying the food court. It's a great deal in this economy. read more

Costco Wholesale - Chicken Bake - Wholesale Stores Near Me - Charlotte, North Carolina

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This was my first time going to Costco on a Saturday, and I don't know if I've ever seen a store so busy in my entire life. Despite this, the staff did a great job at weathering the storm and remaining kind, calm, and helpful. A 5/5 Costco experience! read more

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The products were good and the price was good . I liked the selection and the quality of the products

I was there during a short power outage. The staff jumped right on the situation: Checking the outage map. Keeping us informed. Telling people if they need to abandon their cart what to do Opening EVERY register Sorting people into the right checkout line Turning barcodes up And the manager passed through the crowd with a tray of cookies. Three thumbs up for service. read more

A friend gave me a gift card so I came on a Sunday morning to check it out. I found a few items I wanted to buy so I thought it would be faster to do self checkout. I got all the way to the self checkout line breakout only to be told I have to go to a regular line because I don't have a membership. WTH is up with the line situation at this Costco?! That in itself makes me want to go to a different location. There are 3 main (super long) lines you queue up in only then to have to scramble to get into another line for a cashier. Other than the stupid line process, the store is clean and well stocked. Prices are clearly labeled. Grocery items, health and beauty, and cleaning and pet supplies, are on the left and housewares are on the right. In the middle is snacks, furniture, clothing. In the back is paper goods, frozen food, meat, the bakery, produce, and wine. Go early or late to avoid the crowds and long lines. read more

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Location: convenient, although traffic is often backed up to get out. Gasoline: Always a great deal, but you often must wait in line to get to the pump. Retail: Awesome options. It's difficult for me to go in and not come out with something that wasn't on my list. I enjoy the discounts, particularly on the brand of cat litter that I buy. Every $ saved is another $ I can keep in my pocket. Checkout: The self-checkout lines have become quite popular and are often backed up quite a bit. However, there are always at least two staff members available to assist patrons to keep the lines moving.. However, at least two staff members are always available to assist patrons and keep the lines moving. I rarely go to the other lines but I noticed they were not backed up on my last visit. read more

I would just never go after work or on a weekend because this place is crazy packed and people are not the most polite customers. But I've definitely seen more of a variety at this one than the Mooresville location. read more

I'm giving this Costco locaiton 4 Stars; because the Staff have always been extra profession and kind to me. Guys have personally taken me through and helped me select the best TV - when we moved here a year ago. Nevertheless, I'm a bit disappointed with the selection at this location. No question, more items are available at the Matthews location, particularly in the Pharmacy. I suspect that this is because the "Matthews Crowd" is just a bit more sophisticated and hipper than the Charlotte crowd. Buying in bulk will always save you some cash - so more bang for your buck. Better Value ;-) - Avoid on the Weekends, unless you have a rendezvous with death. Your chance of getting "Deleted" in the Parking Lot are significantly higher on Saturday and Sunday - If you don't think that's funny and/or the truth, well - I don't know what to say. Anyways - Seriously though, Staff/Team @ the Charlotte Location are always enthusiastic, kind, cheerful and helpful. read more

Costco Wholesale - Wholesale Stores Near Me - Charlotte, North Carolina

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This was my first time going into a Costco and I was feeling very overwhelmed. I came to get items for a tailgate but unfortunately they were out or didn't sale a lot of the items that I needed such as ice, sterno's, plastic spray bottle, plastic serving gloves, etc. But the service!?! Shoutout to the guy that works in the pharmacy area that rides the mobile cart because he was SO kind. I unfortunately didn't get his name but he went above and beyond to help me and even explained the check out process because I was going to pay with AMEX but he told me they don't accept AMEX. You saved me a lot of trouble, sir! read more

I always enjoy going to Costco. This is my store that I always get everything from because they have a white variety of items that they carry and that I like. This is bulk items so that is a good price for the money, especially if you look for the sales that occur throughout the month as well too. They offer a variety of services such as delivery such as an installation, such as flooring and air-conditioning as well too read more

Costco Wholesale - Entrance - Wholesale Stores Near Me - Charlotte, North Carolina

I was in dire need of more protein shakes and it was supposed to be just a quick visit but per usual going to Costco is never a quick one to three visit you have to be fully prepared for this process they are getting better with the lines I will say that this time around I wasn't in a long line for 20 minutes it was all moving rather quickly. also the organization factor has been improving as well over the years I've noticed they're doing a lot better at putting certain items in specific places more efficiently. and as usual my highlight of the entire visit at Costco is my friend Ronnie at the door. read more

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The products at this Costco continue to miss the mark. I purchased a pack of chicken breast and organic chicken wings on Friday (4/10). I came home Saturday afternoon to a house reeking of spoiled food. I finally opened the chicken packages on Sunday when the smell hadn't gone away. The chicken smelled spoiled, even though the best buy day is 4/19! This is the second time I've had to return meat to this Costco...thought the first time was a fluke. Two days prior, I had to return Omni space heaters that sounded and smelled like they were going to blow up/catch on fire. I'm apparently not the only one having issues with the meat. There was a meat return in a box from a customer before me. An employee came and picked it up to show another employee. I would expect better from this business considering I pay to shop. Let me also add, that returning products due to quality control issues is inconvenient and a gas guzzler. I certainly don't have additional expenditures to travel to Costco when gas is nearly $5 a gallon. Do better! read more

This Costco was one of the few I visited that was not crowded. Easy to find near Charlotte, and parking is ample there. The products are arranged differently there bit as long as you go down all aisles, you will find your favorite items. Checkout was very quick, and I left without feeling rushed. This is a nice location, and easy to find the 77 freeway back to Concord. read more

Went in tonight to pick up a pizza. I'm visiting from Charleston and was happy to see a Costco right by our hotel ! It was about 715 when I ordered my pizza and I was standing waiting . There is a manager? Cisco. He was a wearing a black vest. He REALLY shouldn't yell loudly at another employee all the way from pickup area for food to speak to a fella working behind the desk all the way down by the bathrooms. As a former supervisor and trainer in customer service and managing a staff of 120 for over 25 years this is very unprofessional. Cisco yelled across the front at the fella to hurry up and clock out and he shoulda BEEN gone. Swinging his hands and arms and looking like a fool . Everyone turned and stared . He may need to be retrained or maybe doesn't have the right temperament to wear the black vest? I'm not even sure what that means . I felt really sad for the person he yelled at across the room . I'm sure he was embarrassed. Anyways , I did try to call before they closed to tell them but I was placed on hold and hung up on . Calm down Cisco! Employees don't like to be yelled at in front of others . It's demeaning and embarrassing. And customer don't want to see that. read more

What's not to love or enjoy when shopping at Costco? One of a kind knick knacks, computers, tvs, huge seafood collection (a King Crab that looks like he arrived straight from the ocean floor) all types of wine, bakery etc. But today, their salad called me, and I answered. It's a rotisserie chicken salad on romaine lettuce with shredded cheese and Caesar salad dressing included. Heavenly!. Needed some croutons and maybe a boiled egg. It was good nonetheless read more

Costco Wholesale - Rotisserie chicken salad - Wholesale Stores Near Me - Charlotte, North Carolina

My Favorite place to buy in bulk from tissue to toothpaste. Their name brand Kirkland is the best when it comes to quality and lasting longer. If you have a family you will definitely save money at this warehouse. Right now, Lysol disinfectant spray is located no were. So, today was my luck day they had some. It went fast but was available. With two kids in college it was a win win for us. All register were open and ready to ring you up. Also, their self services lines have associates scan all the items in your cart. Sounds good right! You can also grab a hotdog, pizza and etc at a low price. After you shop do lunch at the same place. You got to love Costco! read more

Costco Wholesale - Wholesale Stores Near Me - Charlotte, North Carolina

Costco is fantastic. I came at 10am and it was smooth shopping and an easy checkout. They have everything from toilet paper to couches and pumpkin pie. If you buy groceries, especially meat and dairy, this is worth the membership! read more

Costco Wholesale - Wholesale Stores Near Me - Charlotte, North Carolina

Tyvola Costco is selling outdated produce and rotten fruit (the Lemons are consistently beyond rotten/GROSS). Their fresh spinach had machinery/nails in it the packaged product. SHAME ON YOU COSTCO, YOU HAVE LOYAL CUSTOMERS THAT DESERVE BETTER. When I reported to the Customer Service/Membership counter, the Mgr on duty could care less. I guess they think as long as they refund your $$$ problem solved. WELL YOU ARE WRONG PROBLEM NOT SOLVED. read more

I went with my friend to this Costco to grab a few things because where I live we don't have a Costco. As we were checking out, the app wasn't working for us and an employee came over and started yelling at us and asking my friend if she was actually a member and she is so she said yes. The employee then told her to pull her card out and she didn't have it because she has the app and he sent her to his superior and she continued to get hassled for not having her card and using the app. I have never been treated like this in a Costco of all places. Needless to say I won't be coming back to this Costco to be harassed. read more

This goes for all Costco Locations. We purchased a TV and the All State extended warranty for the TV. It's sold as fix/replacement. I started having an issue with the sound on the TV being intermittent. Trouble shot and didn't fix the problem. It was not only with the TV speakers but also audio output. it got to be so frustrating, we just went an purchased another TV. I call to start the claim, explain I have already trouble shot the issue with all the basic stuff steps. They say call us back when the TV is actually having the issue....like they are open during the most frequent tv of use....after working hours for them. I also point out if it did do it when I can get someone on the phone, it's not like they have a tech waiting to rush to my house to see if they can fix the problem. I ask what the resolution is going to be for an intermittent problem. Are they just going to keep having me call to go through this trouble shooting steps every time I call? When would they actually replace the TV? Not until a repair person can see the TV. WTF??????? So I have determined this extended warranty is pretty much a money grab and it rather wasted money and Costco makes it seem like it is the best thing for you to buy to protect your TV. REALLY??? not in my case. As the rep stated when I called, it is only from normal use, so if you have an accident, or intermittent problems, you are out of luck. Won't be wasting any more money on a warranty with All State or Costco. read more

I'm a big fan of Costco in general, great prices on bulk items, fun items you may not have even know you wanted and their food court... the ice cream, the pizza, it's all good. I had never been to this location before and we decided to try it on a Sunday afternoon, which I know is probably one of their busiest times. Compared to other Costcos I've been to, their parking lot was large and very easy to manage. The store was clean and well stocked. Our new go-to location! read more

What magical wonderment does Costco hold for me on this visit??? I always feel like they have great buys and cool products but I never have enough money or freezer space to hold everything I want. On this visit the place was packed (as normal on a weekend) and the samples were flowing. The lines weren't long tho. Costco has everything and I mean everything. It's basically Walmart and Target on steroids. I believe charlotte has 2 Costco's but this location is the closest to home and the one I frequent. You won't normally find me here on a weekend unless the parents drag me there. It's seems like everyone in Charlotte does their shopping on Saturday or Sunday and this place is ALWAYS packed. It's hard to find close parking and expect to wait in line to check out. I normally stop but during the week to grab gas and any items I need for the week. Costco Wholesale 500 Tyvola Rd, Charlotte, NC 28217 Sunday September 30, 2018 12pm read more

Costco Wholesale - 11/15/16 Gas Prices - Wholesale Stores Near Me - Charlotte, North Carolina

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Great store with amazing deals. This is my new favorite spot. You can get food, home items, personal or hygiene essentials, Travel deals, an auto body shop, clothes, and more here. There is a huge parking lot that is not shaded many times even if you come in the morning the crowd has started. The gas is cheaper here. You can get shop on the app as a member and get free shipping regardless of how much you spend. The online store has different items then the in store and sometimes prices are different to online. They give you boxes but you can bring your own bags here. I recommend and will return. It has become popular so again you may have a wait at the check out or to leave the store. They count your items purchased. Hope you enjoy this place as much as I do! read more

Jerry is very rude .. short white guy with glasses ... it because customer service like that I really think in cancel my membership and get a Sam's club read more

Honest Logan. I don't care that you used to live in the Myrtle Beach Areas, all I want is some Customer Service. When this Costco opened about 15 years ago, my wife and I were members through the Company I worked for. That company was not far from where this location is so it was not big deal to shop there ever though we live 25 miles away. Since then, I changed jobs and could not justify driving that distance just to shop at Costco even though I have neighbors who do. Last year they announced they were going to build a Costco in Mooresville which opens on June 26. The even came out to our Condo on Lake Norman and we along with a number of our neighbors signed up. Our membership cards arrived last week. We were running around shopping for a bathroom remodel and ended up eating lunch not to far from this Costco. Over lunch, we decided to go ahead and check into this Costco because our membership instructions told us to go to Customer Service, sign in and get our pictures taken. We figured that Costco in Mooresville is going to be chaotic come June 26. What a nightmare and it makes me question the value of a membership. You have to enter through the exit so you start off going against the traffic Something like 5 stations in the Customer Service counter but only two were open. The attendants basically were not very efficient and more concerned with up selling the membership to a more expensive plan than taking care of the customers. One of the attendants got into a lengthy conversation with a couple about having lived in the Myrtle Beach area before. One thing to be friendly but when you have a line of customers to take care of, not very efficient. Finally got to the head of the line and the printer that printed our pictures on the cards broke. We were told it would take a bit to fix but we could walk around and go ahead and shop and come back later and get our photo ID's made. Walked around and scoped out the store. Saw some things we liked and some things that would not drive a special trip to Costco to pick up. After about 30 minutes of walked around, back to customer service and no our space in line was not held but that did no matter because the printer still was not functioning. Looks like we'll have to brave the insanity in Mooresville on June 26. read more

You can always find what you need at Costco. You go there to buy bulk service is always great. Their breads are always awesome and the fruits and vegetables always fresh. read more

I have had two bad experiences with Costco appliances. The first was a new refrigerator I purchased for delivery. When the delivery service arrived to get the new double door refrigerator into the house the delivery team had me remove the railing on the back stairs and both of the sliding glass doors into the kitchen due to the width of the refrigerator. Only after the delivery team left and I had reassembled my house did I have the time to read in the refrigerator manual supplied with the new refrigerator that the doors on the refrigerator were EASILY removable for ease of installation. I purchased a new Christmas built in microwave for a family member in Fayetteville NC. The sales documents clearly stated that installation WAS included. After waiting almost a month the new microwave was delivered but not installed. After trying unsuccessfully to resolve this online, I drove to Charlotte to the store I order from and spoke to a service representative at the member services desk. He confirmed that the sales document clearly stated that installation WAS included. He subsequently put me on the phone with the customer service team that resolves Premium member issues. Those wonderful folks spent the next 1 hour and 40 minutes telling me that I didn't read the sales document that states that installation was not included. Often during this conversation both the initial contact and subsequently her supervisor very condescendingly implied that my reading skills were sadly deficient. I explained that had I had any inclination that installation would not be available, I would have purchased a microwave from Lowe's or Home Depot both of which offer installation services for similar devices. The supervisor then carefully explained that they would pick up the microwave and when Costco securely had the appliance back in their distribution center they would refund my purchase. When I pointed out that I paid for this on the 14th of December in 2023, and the repayment would be returned to me after a 7-10 day scheduling period and the transit time to get the microwave back to their distribution center and after a few days to process the refund I should have the money refunded to the card that I used to pay for the initial transaction in mid December in February of 2024. The Supervisor then went on to say that I was wrong and then gave me a detailed explanation of the uncertainty of each of the three steps (scheduling pick-up, transit time, and processing time for the refund) and as this was the 15th of January certainly the refund would not be made sooner than February. I did not make a formal complaint about the refrigerator fiasco as occasionally the delivery teams are not on their game. After this experience with the Microwave purchase, I have come to the justifiable conclusion that buying anything I can't carry out of Costco personally is a massive error and one I will not make in the future. As I noticed in the news last week that at least one location of the Costco system has unionized, it certainly appears that management at Costco not only doesn't listen to their employees but they have no abiding interest in customer satisfaction either. LG 2.0 cu. ft. Smart Wi-Fi Enabled Over-the-Range Microwave Oven with EasyClean, Stainless Steel Item 1675079 $399.99 Quantity 1 George Survant read more

This Costco is located off of Tyvola Rd in Charlotte. Well organized and very clean!! Staff is courteous and helpful. Gas Station outside is tricky to get in and out of so pay attention to signs. Overall solid 4 Stars ! read more