Great service, and owner was nice. Nice to support a family run business also! They cover a large…read morearea as I was almost to Moses Lake. Would definitely use them again!

Great to have El Toro in the community. My daughter is a single mom with two girls. Her car died…read morein the middle of a busy intersection in Richland. She was understandably panicky when a driver stopped, moved her car out of the intersection to an adjacent parking lot, diagnosed that she was out of gas, and helped her with gas so she could drive to station. Their only request was a handshake and a smile. This dad ( and grandpa) is grateful for guys like that. Thank you!

I needed my CRV toad to the dealership. I've never had a better towing experience. They have great…read moreprices. They're fast and they know what they're doing. Highly recommend!

Quality service across the board. Had to come out to Ritzville at night to tow us back to the…read moreTri,Cities. Professional work, great customer service, fair pricing. I would highly recommend them for sure ​

Our 43' motor coach broke down on a desolate stretch of freeway, around noon on Labor Day. Our…read moreroadside assistance could not find anyone willing & properly equipped to tow us, and we had repeated calls with them for the next 11 hours. Once daytime turned into dark, we were even more vulnerable on the narrow freeway shoulder, so received police assistance, and they reached Damar Towing in Pasco WA. Damar, a true Angel, arrived by midnight. By ~1A we were safely towed off the freeway and tucked into his locked yard. In the morning, we were greeted with coffee and tamales prepared in Damar's outdoor kitchen. Then, Damar picked the best-suited repair shop for our particular situation and towed us to that location. The engine repair shop (NorthTech) came through, and we were back on the road by mid-afternoon. If I could give Damar 20 stars, I would! Not only is he a kind human being, but also he's the most meticulous tow truck driver we've ever encountered. To top it all off, he called several days later to find out if we'd had a good repair and safe trip. That was a true first among tow truck operators!! Damar, thank you again and again.

If they show up at your accident do everything you can to ask the police to use a different towing…read morecompany. I had an accident late on a Monday night, at the time the guy towing was so nice and even retrieved keys that had scattered and my glasses that broke off my face. That following Wednesday evening I called at around 6pm to ask when I could come to collect the rest of my personal items like clothing, car seat, and other items that I did make clear I wanted at the scene of the crash and on the phone. He looked up my information and told me they still had my car since NO REGISTERED OWNER HAD RELEASED THIS CAR. So cool he tells me I can come tomorrow (Thursday) between 8:30am and 4:30 pm to get my things, just needed a 30 minute notice. As I am working my father called on my behalf Thursday morning to just make sure what lot I'd be going to and to see if my time I picked would work. My car was gone. GONE. Obviously no one called or arranged this, and in our panic we were LAUGHED AT. The supposed owner I spoke to laughed hard at not only my father but me who called right after him. It took me 15 minutes on the phone until he FINALLY wanted to help me try and even get my items. He was too busy laughing the first 15 minutes at me and saying that we had called and it was my fault. I finally broke and cried and begged for my items to be found, and that's when he finally started to look for where my car was and how to help. Turns out, my car left their lot WEDNESDAY MORNING AT 10AM!!!!!!!!!! This same 'owner' was the one who had told me Wednesday NIGHT AT 6PM MY CAR WAS THERE. How was my car gone at 10am that day after I supposedly released it FULL of my items(I was currently in the ER at this time getting looked at) but also never left and I can still come for my items? When called out all he will do is yell over you and hang up so don't bother. They are liars and scam artists who might've mad an honest mistake here but instead of telling me the day I call, I was lied to very boldly and had to figure this out on my own on where my car went and how the AMAZING other company will be getting my items back to me.

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

Chris was an absolute blessing. I'm a OTR truck driver and he saved me last night. Long story…read moreshort- I locked my keys in my semi and he came and opened my truck for me. It was dark and getting cold and mosquitoes were attacking, I greatly appreciate Chris and the company. You guys are great, fast, professional and efficient. Tow truck drivers like Chris are under appreciated by motorist until needed. Thank you again Chris- like I said, you are definitely a blessing.

Well I decided I might as well start my review since I have plenty of extra time on my hands... I'm…read moresitting out here in my cold, dark, car an hour after the estimated arrival time and we just got a message that it will be longer, this is on top of the original hour estimate. For road side service through my insurance I would have expected better service, especially considering I'm a disabled woman with my daughter on a freezing cold night. I will update if I have any thing good at all to say.

Checked the alignment on our trailer after an accident. Guys were great with communication and…read moreupfront about pricing. Would definitely recommend.!

The team was friendly and worked with my schedule. I had a hitch installed on my 2022 XT6. I would…read moredefinitely go back to them if I ever need another hitch installed.

Stuck on the side of the road with my dually pickup and the driver made sure to get us towed off…read morethe freeway and to dealership, also went out of his way to take us to get our rental car from the airport. Very much recommended!

Came to my rescue with a smile. Quick response, professional demeanor, reliable. I will use them…read moreagain.

the staff and owner were very caring and seemed to really care that we were having trouble. I told…read morethem that I would call them again if I needed to be towed. and I WILL! I would highly recommend!

I called pasco towing when the alternator went on my jeep they were fast and Courteous and it was…read morecheap I recommend them.