I recently got my first Japanese knife (a gyuto) and noticed a spot on the blade that isn't as…read moresharp as the rest. Since I'm not experienced with sharpening yet (though I want to learn with a whetstone eventually), I started looking for someone local to sharpen it for me. Out of all the places I found, Apex Knife Co stood out the most. I had seen the owner's video sharpening a Japanese knife, and every customer review I came across was positive. There was another person highly recommended on Reddit, but some people mentioned issues with his attitude. Since I really value good customer service, I decided to go with Apex instead. I emailed them explaining that I was new to Japanese knives and didn't have a frame of reference for optimal sharpness. The owner replied promptly and invited me to stop by anytime. When I went in, he confirmed that there was indeed a spot on my blade that wasn't as sharp, and he offered to sharpen it for me. I agreed, and he did an excellent job for a very reasonable price. He was also friendly and clearly knowledgeable, which makes me feel confident about bringing my knife back in the future. Overall, I'm really glad I chose Apex Knife Co and would definitely recommend them to anyone looking for quality sharpening paired with great service.

came in to get some pocketknives sharpened, really friendly and knowledgeable staff, fast turn…read morearound time. Highly recommend!

First the good - Wow. I received my knife from Edge Masters and it is beautiful. It's been properly…read moresharpened AND cleaned and polished and it looks amazing and cuts beautifully (5 stars). I honestly can't believe I got such great service for $5. The $10 S&H fee was very reasonable as well - the packaging was fantastic. Now the not so good - I had given up on ever seeing my knife again (1 star). I sent it by registered mail from MA and it arrived in CO on 11/29. I got back my serviced knife back on 1/16 - a little over 6 weeks. Along the way, I sent email to inquire on progress and never received a reply. I tried phoning but I reached something that is neither a person nor a voice mailbox; just a dead end. I read the older reviews and my heart sank and I gave up. I'm 65 and that knife belonged to my dad... and maybe his dad. I think Edge Masters would benefit enormously from cleaning up their Web site, responding to email, and answering their phone - I imagine they're overwhelmed with work so at least clean up the Web site; give customers reasonable expectations. Promising 24-hour turnaround and not delivering is clearly upsetting a lot of folks. Being unreachable just pisses people off. Thanks for some great work, Edge Masters. I'm rooting for you!

I ordered there knife sharping system. They charged me over $200.00 and sent me a wood grinder they…read morebought for $39.99. They are a complete Fraud. Just another money making scam. They did take the return but had nothing to say to back up that they knew they scammed me. Beware, do not buy this system.

Ed was very flexible in meeting me and then put a perfect edge on my chef's knife. It's cutting…read moregreat again!

I've been putting off sharpening my knives because i didn't really want to be without them but…read moreGrant made it easy. i scheduled online and he was out in a few days. He quickly set up in our backyard (he brings his own equipment) and got to work. In about 30 minutes he sharpened 11 knives for us and fixed the tip of a blade we had bent. You absolutely can't beat the service, price, and convenience! I'll be a repeat customer for sure!

Alex was short and to the point. Extremely fair pricing for amazing quality work, would recommend,…read moreAND he's local:)

I just met Alex today. What a guy. Direct and no bs. I had kicked the heal of my boot and needed a…read morequick repair. He gave me two choices, the cheap route which will hold up ok, or the slightly more expensive route where he fixes the heal, replaces the sole on both boots. Both options within the same time frame since I wanted/needed them back for the weekend. When I came to pick them up, they looked amazing. Actually better than before! He challenged me to try and knock the heal off without destroying the boot!! Love his confidence. With all of that said, I highly recommend Alex. Pretty awesome dude, and he knows what he is doing.........

I took a Glock 17 slide with a stripped screw in an rmr to these guys thinking it'd be a simple fix…read morefor their gunsmith. They invoiced a half hour of work with the caveat it may take an hour. I was slightly put off by this thinking it couldn't take more than a few minutes. But ultimately I was prepared to pay with the idea that a gunsmith could complete the task without damaging or marring my optic. I dropped it off on a Friday and they said they'd have it ready by Saturday or Tuesday of the following week. Saturday came and went, Tuesday came and went and ultimately I called them on Wednesday. I was told they didn't have the tooling to complete the job and they would need to order the tools to complete it. Later that Wednesday, I received a call from their gunsmith Nick who said he was going to have a buddy help him out so he could have it to me sooner rather than later to which I expressed my gratitude. I showed up to pick it up the following Thursday afternoon. I opened the case and my optic was covered in tape and the guy at the front desk said they'd be charging me for 2 half hour increments of work at $35 per increment. He said that it totaled $90 so I asked if the 2 increments at $35 equaled $70. He said, "yeah $70." I unwrapped the optic and it was operational but marred up more than I would have expected. The guy at the front said he had to take a dremel tool to it. It was obvious the tool had slipped a few times gashing the body of the optic. This kind of work is what I would expect if I had undertaken the job myself but not what I expected from a professional hence the reason I opted to pay someone else for the service. After that I said one thing to the guy at the front desk as respectfully as I could. "Is the price negotiable considering the damage?" The guy immediately threw the invoice on the table, said "just take it" with anger, and walked into the back. I closed everything up and left. When I got home I told my wife and even expressed if they had called me and said, " hey man this thing was a disaster and we put some gashes in the body of the optic but its operational and we got the screw out so even though we were gonna charge you for an hour worth of work we'll charge you for a half hour or give you a discount." I would've been totally understanding. However this was not the case... I can't speak for their other work or services but that was my first and last experience with this business. Hope this can be useful to anyone else.

I have used these guys for custom holsters and for cerakoting a few of my guns. I was very…read moreimpressed! The cerakoting looked better than the factory finishes! Couldn't ask for better work. One of the guys even stayed after close a few minutes to finish up my holster. My next project will be Snow Camo on one of my bows. I am confident they will do a job I can be proud of!!! Thanks Redleg!

They responded very quickly and were extremely helpful. Although I ultimately did not use their…read moreservices, their attention to detail, prompt response time, and genuine care ensure they will be my preferred vendor moving forward.

Needed a tune-up on our mower, he got to it the same day. Very thorough, and cleaned it up for us.read more

My 87 year-old Mother's engagement ring broke, with a third of the bottom part of the ring missing…read more The ring was worn thin. Matt gave a fair appraisal, and was friendly, helpful, and incredibly pleasant. He fixed my Mom's ring beautifully, right on schedule, perfectly on budget. He cleaned and polished the ring, and when I brought it back to her, she cried. Thanks for making my Mom so happy. Don't mess around. This guy is great.

Incredible customer service. Will not be going anywhere else from now with my jewelry needs.read more