Great customer service Clean hotel rooms…read moreI always try to stay there when I visit Montreal

Hotel is clean. Staff is friendly, professional and helpful…read more Beds and pillows are very comfortable. The restaurant is delicious (we had burger and breakfast). The server that we had was very accommodating. It was time for lunch but we were not ready for lunch and asked for breakfast. She said: "no problem" and at night we came 2 min before the restaurant was closing and they still made burger and fries to go. Service is excess well. Absolutely recommend.

We had a mixed experience working with this company to plan our wedding at their Salon Richmond,…read moreand felt it was important to share. On the positive side, the space is stunning and the food was excellent - both were highlights for us. However, our experience on the planning side raised several concerns. Communication and expectations were unclear from the outset. We initially believed we would be working with one team member, but later learned that a different person would be managing our wedding, which was not clearly communicated and created confusion early on. Throughout the process, we found the planner's approach to be rigid and not particularly collaborative. We were open to guidance, but often felt that our preferences were dismissed in favor of doing things a specific way. During our tasting, for example, some of our menu selections (chosen directly from the venue's own offerings) were criticized as not being "classy" or "elegant," which felt inappropriate and unnecessarily condescending. There were also multiple instances that felt unprofessional, including meetings starting late and recurring interruptions during scheduled time together. We also encountered a significant issue regarding payment transparency for a vendor booked through the venue. A deposit we paid was invoiced as a payment toward the band, but was not fully applied as such, and this was not disclosed at the time of payment. The matter was only resolved after escalation. While it is clear that the team is capable of executing events, our experience did not reflect the level of professionalism, transparency, or care that is essential when planning a wedding. A wedding is not just another event, and the planning process requires a level of respect, communication, and client focus that we did not consistently experience here. Due to these concerns, we ultimately chose to move forward with a different venue, as we did not feel confident continuing with the planning process. Based on our experience, we would not recommend this venue for weddings. Couples should proceed with caution and ensure they have a clear, documented understanding of vendor payments, responsibilities, and expectations before committing!

Attended a Sikh wedding and reception here. Absolutely beautiful and a space that can be versatile…read morebased on your needs!

Horrible experience at this hotel, with completely outdated rooms and bugs in the bed. Very…read moredisappointing experience at Hotel Ruby Foo's. We booked a 3-night stay for F1 weekend. The first room we got had a huge yellow stain in the shower. When we told the staff, they sent two different people to clean it however they were unsuccessful. We told the staff that the stain wasn't gone and they finally changed our room after asking twice, however the second room was worse than the first. The room was infested with bugs throughout the room. We reported the issue to the front desk around midnight because the room conditions were not sanitary or comfortable to stay in. At the time we reported the problem, we were not offered another room or any immediate solution because the hotel was completely booked due to the Grand Prix, so we had no choice but to book another hotel late at night. The next day after we had already left and returned the keys, we talked to the supervisor named Walid regarding a refund. He then proceeded to tell us he would upgrade our room for free. When I asked him why we were not offered this last night he said "I don't know." I told him that we already booked another hotel and were not offered a room when we had the problem initially the night before. Walid then proceeded to deny my refund request in front of me because he claimed that he offered me an alternative; even though there was no alternative provided during the night. When I called the next day to speak to the Manager named Alex, he also proceeded to deny my refund request because he claimed that the hotel had "promptly proposed relocating" us, which was not our experience. We were not given an option to be relocated during the night, and the staff expected us to sleep with the bugs in our bed. Now anytime I try to call the manager, I am told he is busy throughout the whole day and cannot answer my call. I have sent an email and the manager hasn't replied back to me. What made the situation worse was the way management handled the complaint afterward. Instead of taking accountability or trying to resolve the issue fairly, they denied our request for a partial refund for the unused nights and dismissed our concerns. Cleanliness and customer service are the bare minimum expectations for a hotel stay. Unfortunately, this experience failed on both. The rooms do not meet basic sanitation levels and the staff are disrespectful. The videos and pictures attached are enough of a reason to stay away.

Everything! This property continues to go downhill. No restaurant on site, old and tired rooms,…read morepoor front desk service!

From the owner: Situé sur l'île Saint-Bernard à Châteauguay, en bordure de la rivière Châteauguay et du lac…read moreSaint-Louis, le Manoir D'Youville est un centre de villégiature exceptionnel comprenant un hôtel de 115 chambres et neuf salles de réunion baignant dans un décor enchanteur et paisible où la nature et la culture sont omniprésentes. Les prises de vues, qui sont à couper le souffle, incitent à la détente et au ressourcement. L'important passé historique de l'île Saint-Bernard en fait sa marque unique. Berceau de la seigneurie de Châteauguay, des vestiges patrimoniaux ornent la place et contribuent à la beauté des lieux. Lors de votre passage, vous aurez la chance d'admirer l'un des plus vieux moulins d'Amérique du Nord, datant de 1686. Des activités et services variés sont offerts à la clientèle et au public en général, dont le bistro La Traite, des soins de massages, un verger ainsi que des aires de repos aux abords du lac Saint-Louis. De plus, pour la clientèle du Manoir D'Youville, l'accès au refuge faunique Marguerite-D'Youville et à des embarcations nautiques, situé à proximité de l'hôtel, et l'utilisation de la piscine extérieure chauffée sont gratuits.

It's an event space attached to the McCarroll Pub. There is a seperate entrance and you can't hear…read morethe noise from the bar at all. I've been to two events/conferences here and I have quite a good impression. Pros: - Good ambiance: as you walk up the stairs (2nd floor), there are little blue lights in the floor that makes you feel like you're in space. - Good food options: they have different menu choices for different price points. They include vegan/halal choices. They have a poutine bar or multiple courses - Good portions: the portions are huge and the poutine bar was quite delicious. For the multiple course option, they bring out big plates that the whole table shares, but it was more than enough for the 6 of us. - Good food: the rosemary bread was amazing! It was warm, soft and the rosemary taste really penetrated the bread! The antipasto platter was also incredible. All kinds of cheeses, meats and olives. However, the baked tomato + feta casserole was probably my favourite thing Cons: - They removed the plates as the next courses were ready, which is understandable. However, there were always a lot of food left and I find it incredibly wasteful. Had they left the food longer, we would've definitely eaten more. Case in point, the wild mushroom farfalle casserole was barely touched. I was discussing with the conference hosts and when I turn back, they had already cleared the table. There wasn't a dessert afterwards, so they could've left it a lot longer. - The food got less and less good as the night went on. The bread and antipasto scored 100% on the tasty meter, the main dish was a 30%. It was pieces of chicken wrapped in prosciutto and stuffed with cheese, spinach and other things. The chicken was extremely dry and not very flavourful. The farfalle casserole was very bland. It was a sad end to a great start. - The waiters did not announce what the dishes were. There are a lot of people in my group who couldn't eat porc or things containing alcohol. However, the waitresses did not announce anything as they placed little things that look like sherbet in front of us. It was after that some of us tasted it that realized that it contained alcohol. We had to run to the others to warn them before they ate it as well. The same thing happened with the chicken wrapped in prosciutto. Overall, it was a good experience for me, but if you have any dietary restrictions, you should definitely ask them to explain what it is before eating any of it.

From the owner: We are a unique event venue with a rustic and urban fusion decor. Our space is ideal for all your…read morefestive events or corporate needs, the setting is intimate, casual, warm and versatile. We can accommodate up to 130 seated guests or 150 standing. We offer turn-key full catering and bar services on-site. We are located at the heart of Cote-des-neiges right across the metro. Our event coordinators are looking forward to hear from you!

Food: 4/5 had amazing apps and mains. The ribeye was delicious. The Saganaki was not the best I've…read morehad. Not super hot or melty the ouzo was not burned off. Everything else was brilliant. The Lezvos Special with fried eggplant and zucchini was fried to perfection with the best tzatziki ever. Service: 5+/5 for service. Our server was incredible and attentive. Always there to fill wine. Ambiance: decor was nice. No a/c so slightly warm but nice breezy with open windows. Bathrooms very clean.

The service was excellent. The food was excellent. Portions were large enough that we took a doggy…read morebag home to enjoy for lunch the next day. Very fresh food and they only cook with pure olive oil - no vegetable or canola oil there. We are trying to follow the Mediterranean diet and we will be coming back here on a regular basis. Hard to find such great food (fresh and grilled) up north.

You have to admire the heritage and the zest of the past days for such an exclusive club but…read morecertainly, they can do better with the space available and maybe diversify their members approach with more than "you will get a free membership to a nearby Golf club when you sign with us". I have enjoyed my visit but not my experience nor my expectation of such a landmark.

As the Forest and stream club is open again and under strict COVID rules, there is just no place I…read morewould rather have a drink or take the time to for dinner with friends. The service is incredible, the attention to detail is amazing and the food quality is impeccable! Love this place! Membership is open but limited yet worth it every time! Safest place to go in COVID-19 times!

Awesome spot Will be back…read more Check out the basketball it was really fun Brought my own sanitizer