This place is OK. Every time I order online I never got a confirmation ever. I go in and they asked me for my confirmation and I say I never got it and they say that's weird nobody ever has that issue. Somehow they managed to send me text messages and email offers but can't seem to get me my confirmations for online orders. Besides the annoyance about the confirmations the food here is generally fine. I've had some amazing boxes and I've had some that were so so. They are a little expensive for what you get and I totally know that the place is called noodle box I get that but the boxes actually suck. They are always leaking on me. It would be nice to get my food home without it leaking in the bag. This place is pretty reliable if you're looking for something quick but not greasy. read more

The food is good, HOWEVER, the staff is incredibly negligent when it comes to allergies. Everytime I order I'm very clear about excluding an ingredient, due to an allergy. And 3 out 5 times I've had to return my takeout because it's clearly in the dish. I understand things happen once in a while, I'm pretty good about double checking at the counter. But I picked up this evening; both staff members read out the order. So I thought, great and didn't check. Aaaaaaaaaand got completely screwed again. So if you have allergies, and don't wanna be sick, I would recommend a pass here. Just a bunch of kids working, who obviously don't care about the business getting sued. No concept of accountability. read more

Have read the other reviews, and something has changed, because a few days back, I was there with wife and a friend, and had excellent service and great noodle bowls. Pleasant young woman and a young man explained the various selections, and followed through as to our satisfaction when the dishes were served. The selection of meals is plentiful, and the servings the same. The place was spotless, and nicely set up. We will be back. read more

Not impressed with interaction with the staff and owner. I had been here 2x previously and on my third visit we brought a friend. The first time they messed up our order. The second time was flawless and the third time we ordered the Crispy Chicken. The menu item we ordered stated "crispy chicken" it is not crispy at all! When I voiced my displeasure with the way the dish was prepared as it was not crispy but soft tiny chicken pieces that appeared to have no batter on them nor did they appear that they were even previously crispy the staff made the situation awkward and said ummm that's the way it's made. We then spoke with the owner who made it more awkward and gave many reasons to explain away our complaint but then awkwardly agreed to make new dishes. Our friend also mentioned the menu was unclear and he didn't know his dish came with rice but he preferred noodles she said NO you can't get it with noodles and told us the cook doesn't like to substitute noodles with rice. Your the owner? Rice or noodles what difference does it make? (At $50 for 3 meals (14-15 bucks per meal plus taxes it's not cheap I can get that at Cactus Club) can you not just be accommodating? Maybe at least make your menu more clear. Your place is called Noodle Box yet you have four dishes that are made with rice that it's very difficult to notice on your menu as it is only stated in the fine print with all the other ingredients. We also mentioned we had no problems having the dish substituted with noodles by your staff the day before and then she finally agreed she would. I told her we wanted the same flat noodles that we had the day before...I thought they were chow mein noodles but she corrected me and said the flat ones were ribbon noodles...when we got the replacement dish they brought us round chow mien noodles and they were so oily it was inedible. Our friend took a few bites and threw it out. Our friend said he's never going back. I was very dissatisfied with the transaction between the staff and the inconsistency of the good. It's too bad..the food in inconsistent and the customer service needs help. We did appreciate the offer to replace the meals however It's not good enough to offer to remake something after you make your customers feel awkward and that it's an inconvenience. Businesses are built on food quality and customer service period witch translates to word of mouth first and foremost. You now have 3 people that won't come back and tell others not to come and they will tell others what they heard. I've been in the restaurant business for 20 years and It doesn't take long for a bad reputation to start and then your outta business. read more

The Noodle-box wasn't the cleanest staff could use more training at this location Food was so so read more

Noodlebox - Tables were all dirty - Noodles Near Me - Chilliwack, British Columbia

Went for take out on Sunday night and we wanted the Pad Thai but they were out. We ordered Teriyaki Chicken with the large noodles. When we got it home and put it on the plate we were so very disappointed. There was a box full of tasteless noodles, 2 small pieces of broccoli, 1 red pepper, 2 carrot slices and some bok choy ends and a few green onion ends. Oh, yes, there were 5 small pieces of chicken - and that was it! All these noodles, a few pieces of protein and a mere toss of some veggies for a total bill of $29.90!!! We got ripped off for almost $30. Not worth even half of that amount.Buyer beware! read more

I've never had a bad experience at this location before, and it's my favourite place to pick up lunch. The staff prepares the meals quickly and the portion sizes are large. I recommend the Pad Thai. This is a great option if you're a fan of spicy food. read more

This is a new place, and Chilliwack need more places like this one. Fresh innovative choices in a great atmosphere. I had the Thai chow mein and it was great as was the gyoza. The spice level is pretty serious so heed the menu when ordering your spice level. Medium is pretty spicy...glad to see some new places spicing up Chilliwack boring food scene read more

Fun options for something quick! However it doesn't seem consistent. My husband and I tried a couple times and it wasn't the "same" each time. It was fine but I'm assuming due whoever is cooking. read more

Have tried about 6 dishes and am not going back. Stick to authentic restaurants in town. Last meal I had there and will be the last was the pad Thai. First bite I spat it out, they added too much fish sauce and tasted super fishy. I went back and explained, the lady said it's supposed to taste fishy. I said no, I have been to Thailand and know what it's supposed to taste like. I wanted my money back but she said she could make something else. The Kung pao was flavourless. The Naan hardly came with enough curry dip. For the price of the dish plus meat, it's the same price youd pay at an authentic restaurant. read more

Amazing food and service! I love the Bombay Mac and Cheese with a side of Coconut Prawns. The staff are energetic and welcoming and remembered my name after a few visits! This place goes above and beyond welcoming you & ensuring your food is made to your individual satisfaction. Easily my favourite restaurant for healthy food that's cost friendly. read more

We liked the environment and the staff was friendly but the food is just okay. We both got the mild/medium heat but found there wasn't much heat at all, and we don't usually eat a lot of spice. The bowls were okay, and made fresh which was nice, but not a lot of flavours. I would not get the pork spring rolls again, they tasted gritty and oily. read more