Loved working with Renata! Professional, quick and super knowledgeable. She is up to date on all…read morenew regulations and is 100% honest with her evaluation. I would highly recommend Justax for all of your services! Thank you!

Knowledgeable with basic returns and definitely missing on some regulations ... go somewhere else…read moreif you need a bit more complicated tax preparation.

I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

These people stole over $300 from me and are refusing to engage with U-Haul over getting it…read moreretuned. I returned me rental and the person working said I was all checked in and good to go. They then charge me saying I drove hundreds of miles and had the truck for multiple more hours. This did not happen and I provided pictures to proof of the day, time, location and mileage of when I returned the truck. The managers here have refused to look at those pictures so I'm taking it here. Give me my money back and I'll take down my reviews.

If you are looking for insurance, I would definitely recommend Mark to everyone. He takes the time…read moreto explain your options and make sure you are happy with your insurance. I would not be happier anywhere else.

Looking for stellar communication? Professionalism? Friendliness? Awesome rates? Mark is your…read moreman. I know, I sound like a commercial. Honestly, I couldn't be happier with the entire transaction from beginning to end. I contacted Mark looking for rates on home owners insurance and auto insurance. I gave him my loan officer's information and he worked directly with her to obtain required information for the home quote. I couldn't believe how much lower my auto rate was through AAA compared to what I was previously paying, even on a family bundled plan. Everything regarding the home and auto policies was clearly explained to me. I truly couldn't have asked for a better person to deal with, or a better deal. Thanks much, Mark with AAA!!!

Bus was clean and service was great. This was the best price we were quoted. We enjoyed our bus…read moredriver. Highly recommend

From the owner: Bus rental and bus toursread more

We could have done better with Expedia. He found no better flights than we found. When we asked…read morehim about booking connections for transportation from airports to hotels or from Rome to Florence. He said he could do that . . . for a price. And the hotel he booked for us in Rome was a $30 cab ride each way between the hotel and any of the major tourist attractions. When we got there, we contacted Tor, who told us it was our fault for not checking in advance. What did we need a travel agent for, if not for things like making sure we were well located?!

A friend recommended Tor to arrange our travel plans to Havana, Cuba. We met with Tor so he could…read moreget a sense of what we were interested in doing on our trip. Tor put together an itinerary to try to maximize our time to see the sights for the three days that we were there. Tor has been to Cuba many times so we had lots of questions about the process. Tor was easy to work with and returned phone calls and emails promptly. Tor couldn't have made planning this trip any easier for us. He took care of everything!

My husband and I have lived in Chicago for over 20 years but we still like to do tourist-y things…read more We took the tour yesterday (7/3/26) with Winnie Westside as our guide. We had a little hiccup at the very beginning with a malfunctioning bus door, but Winnie and our driver handled it with grace and humor and soon we were on our way. The tour covers a lot of ground and I heard a lot of out-of-town visitors happily exclaiming about the cool Chicago facts and sights they were learning about. I had a renewed appreciation for the city I've come to love as our driver expertly shuttled us all around town. On such a hot day I think everyone appreciated not having to leave the bus, and having a guide in costume and in character really makes it more fun. I used to take this tour with all of my out-of-town visitors years ago when it was two guys and a school bus painted black, and I've taken it periodically since they expanded. I'm happy to say it's still as great as ever, and I'll definitely keep this tour in mind when people come visit me this summer.

Marie was a wonderful host! We loved her. She did a great job and was very educational and funny…read more I learned a lot. My dad and I had a lot of fun. The bus was easy to get to. The raffle was a nice touch. Ps - she said her mom reads these. HI MOM!!

A true professional with the best $ price$ Luis and Luxury…read moreBus arrived on time, provided a smooth ride, and I will definitely use him again.... The birthday boy was even able to hook up his music to Lou's Soundsystem and lights . It's a fun bus... He accepts Zelle payments, gave me his cell phone for communication, making the whole experience seamless and very easy to work with .. I recommend Luxury bus-Ben

From the owner: Any event! Contact me. Best prices in Illinois read more