If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

I booked an 18 person party bus for my wedding, and was glad I did. We only had like 10 people, so…read morewe were super comfortable. Dan was great to deal with during the planning phase. Yolanda was our driver, and she made the day run so smoothly. She arrived to our pickup location early and was so nice! We arrived to the venue and photo locations without incident. It was also nice having drinks and ice already on the bus. We were able to enjoy the day because we were in great hands!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Omg this limo service was amazing! Our driver was so nice and provided great service. My wife and…read moreher family were so excited and they were impressed on how good they felt. So was I. Definitely recommend them and they were perfectly on time! Highly recommend this company for all your future events!!!!!

Three years ago when I got a new job that I knew would take me out of town a lot I started…read moresearching for a way to get to the airport on a budget and style. I came across this limousine company they gave me a really good price and ever since then I have been using them exclusively twice a every week sometimes more. They always provide me with excellent service anytime my flight is delayed they always keep track of it and are on standby when I land. Customer service is great the drivers are pleasant and professional they drive nice clean cars. Three of my colleagues from my company have started using this company as well and they're very happy with them. I will recommend On Time Limo Service to anyone.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

I was looking for a limo for my daughters 21st birthday. I called on the same day and received a…read moregreat quote for a round trip and one stop on the way. The driver Ed was on time and very polite. I was please with the service and would definitely recommend them. Everyone enjoyed themselves and had no worries about getting home safely.

We used this company for prom transportation and unfortunately had a very disappointing experience…read more The first party bus that arrived was not in acceptable condition. The air conditioning in the back of the bus was not working, there was a strong moldy odor inside the vehicle, and there was water on the floor. When this was brought to the driver's attention, he said the AC would begin working once the bus started moving. After he drove the bus and returned, it was still blowing warm air and he mentioned that the coolant light had come on. Because the bus was clearly not usable in that condition, the owner later arrived with a replacement bus. While we appreciated that the kids were ultimately able to get to prom, the group ended up leaving approximately 40-45 minutes later than planned. When I asked if there might be any consideration for a discount due to the condition of the original vehicle and the delay, the owner repeatedly stated that "it's not about the money" but declined to offer any adjustment. During the conversation she also mentioned several times that she had come from a funeral and referenced a small pickup time change. Unfortunately, there was never an apology for the condition of the original vehicle or the delay. When I mentioned that I would be leaving a review about the experience, the situation escalated and she stated that she would not take the kids after they were already seated on the bus ready to leave. At that point we simply asked that the kids be taken safely to their destination. To make matters more concerning, another parent later saw the original bus broken down less than two miles from the pickup location, which raised additional concerns about the condition of the vehicle. I reached out privately to the company first to give them the opportunity to address the situation before posting publicly, but never received a response. For events like prom where parents are trusting a company to safely transport their kids, the condition and reliability of the vehicle should never be a question. I would still be happy to update this review if the company is willing to resolve the situation. Update: After posting this review, the owner contacted me directly to discuss the situation. She apologized and issued a partial refund. I appreciate her reaching out to address the concern.

REALLY 0 STARS.... I would love to rate this limo company, unfortunately, they didn't show up for…read morethe job they were hired for. We booked the company for a ride to O'Hare and 15 minutes after the time they were supposed to have arrived, I called inquiring where the limo was. The woman on the phone, Elvira, who I believe was the owner, had no idea that the limo never arrived. She told me she would call the driver to see what was happening. She called back to say that no limo would be coming. I'm unclear as to why the limo didn't show, however, I find it hard to believe that if the limo wasn't coming that the owner and driver weren't communicating with each other for someone to call me. Sad that this company has no regard for their customers, or should I say non-customer, because I would never give them a second chance.

As an event planner is very important that our transportation is reliable for our client! 312 was…read morefast on communication, punctual and easy to work with. Will recommend again!

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!

FANTASTIC! Augustine and his wife are wonderful. Reliable clean and comfortable cars limos suvs. I…read morehave used this service around three times a year for the past 10 years. They never disappoint. I'm treated like family.

We needed a ride to O'hare on a Sunday. I was hesitant on just calling a taxi since I could not…read moreplay games and need to be at O'hare by a certain time. I called and spoke to Suki. She is charming and very friendly. It was a pleasure to speak with someone who appreciates your patronage. The car arrived on time, several minutes early to be honest. The driver (Dave - I am 99% certain on the name, sorry) was professional and courteous. The car was clean, no funky odors, no gross air freshener smell : )). It was a comfortable ride. I would definitely use the service again. I got the feeling this operation takes pride in what they do and making your experience stress free.

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.

Mike was great. Calm, great driver, did EVERYTHING right for my wedding. Thanks, Mike. Chrisread more

Great service and a great price. I highly recommend Royalty Limo. They were prompt and the driver…read morewas great.