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    Nora The Cleaning Lady

    4.0 (3 reviews)
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    Services - Nora The Cleaning Lady

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    2 years ago

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    Nora C.

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    5 years ago

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    6 years ago

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    Thorough Clean

    Thorough Clean

    3.9
    (11 reviews)

    Much more evidence at https://www.facebook.com/profile.php?id=100086488445067&sk=photos_albums…read more The BBB revoked their association with Thorough Clean, LLC, has published a warning, and graded this company an "F". See for yourself at https://www.bbb.org/us/va/mechanicsville/profile/pressure-washing/thorough-clean-llc-0603-63413691 I contracted a "3 day job" with Mr. Edwards to epoxy the downstairs floors. Work was to start 12/20, 2021 and be finished before Christmas, "guaranteed". Mr. Edwards texted that he was unable to find a concrete grinder to rent, then found one, then texted me that he found his wife in bed with a black man he afterward described with the N-word and couldn't start work that day. This trend only became worse over time. After epoxy cured and was walkable, I took a good look at the floor and found ground up leaves and debris throughout the entire urethane topcoat from the crews shoes and 48 spots where the epoxy beneath was chipped to the concrete underneath and other clearly visible defects. His epoxy permanently on my bathroom sink porcelain and fixture, on doorknobs and walls. He even epoxied my stair carpet into the floor! Requested Mr. Edwards resolve the issues per contract and he blamed me for his shoddy work. I requested a full refund of the $7,280.73 so that I could pay someone else to fix or cover the awful workmanship, Mr. Edwards said he would go through his insurance to get the refund, then refused and offered an unacceptable $2,000 refund via check. When informing I would take Thorough Clean LLC to court, Mr. Edwards eventually pleaded to let him come back and do the job over, which I allowed. A grave mistake. Over the next 5 months, it was excessive tardies (EG: stated arrival at 9am, not arriving until 3pm or later, if at all), constant no call/no shows, lies, and always that it was some thing or somebody else's fault. Never his. He was unable to fix the floors and abandoned the job after having received payment in full. When I changed my review to 1 star and no description as a result, Mr. Edwards, via text, threatened to sue me for slander if I put up a bad review. Mr. Edwards, the truth is not slander. I have mountains of photos and texts and a crappy floor that prove every word I say is accurate. Please, PLEASE take me to court over my honest review. I'm more than happy to appear. After Mr. Edwards ceased responding to communication in May of 2022, I reported the issue to the DPOR, who found Mr. Edwards had not obtained the required Class C Contractor license and was criminally liable for knowingly performing contract work anyway per §54.1-111 of the Code of Virginia and DPOR referred the case up to Senior Assistant Commonwealth Attorney who, because of quarantine and staffing issues, closed the case. I can provide the full case file from DPOR upon request. As of 8/24/23, he still has no license on record with DPOR. Conclusion: Mr. Edwards is indeed a great salesman. He is slick and convincing and a remorseless pathological liar. I was sold excellence and ended up worse off with greater debt, due to damages, than when I started. Mr. Edwards never finished the job after over 5 months, called me names when confronted about his lies and constant no shows, was racist toward black people and is not allowed at my residence ever again. Mr. Edwards may be able to provide acceptable powerwashing and cleaning, but is an amateur with epoxy and it shows, so be warned. He may offer to fix his mistakes if he must, will take an extremely long time trying, and will quit and disappear when he can't actually fix it instead of doing the right thing. For this job, he was extremely unprofessional, blamed me for his own poor workmanship issues, and I wouldn't trust him again to do any job well, or arrive at the time he specifies, or even show up at all, based on my direct and lengthy experience. If you are considering hiring Mr. Edwards for contract work, request to view the contractor's license first thing, not just the business license, and you'll end up saving yourself thousands, unlike quite a few of his customers. I didn't know any better, so learn from my mistake. Caveat Emptor.

    I had 4 appointments with this company and was stood up 4 times. Robert made promises and…read more Commitments saying he was in his way then backing out after I'd waited all day. He booked defiant times to show up on the job then had no memory of that. He said he was having difficulty keeping his schedule straight and found himself double booking customers. It's been a stressful time for and cost me two weeks to in getting the project complete and countless hours waiting around. STAY AWAY from this poorly run unprofessional company.

    A Clean View

    A Clean View

    4.2
    (5 reviews)

    Life savers! We bought a new house and the gutters had been seriously neglected. A Clean View…read moreresponded immediately when several other companies I'd called never got back to me. JP was at my place the next morning and did an outstanding job on my gutters--which I appreciated extra as it rained nonstop for the next 3 or 4 days. I had never had gutters cleaned before and was curious about price, so in case you're wondering, it cost $130 for them clean my almost 1800 square foot house. Felt very reasonable to me and absolutely worth it considering their service. We'll for sure be giving them a ring the next time we need a service they provide.

    I own a pressure washer and use it regularly, but there were just some areas that were too high up…read morefor me to hit and get me off the naughty list with my wife. I finally got a recommendation to call JP @ A Clean View and I'm very happy that I did! JP came out to the house, walked around, confirmed the over the phone quote, helped with moving stuff, then went to work. He was cordial, respectful and reasonably priced. When the work was finished, he asked that we walk around the house again to inspect. The work was 110% satisfactory to get me off the naughty list, but JP saw one window that wasn't quite up to his standards. He didn't let it slide, pointed it out, grabbed his ladder and cleaned it by hand. Overall, I was very impressed with the service from A Clean View and would 1000% recommend them to a friend or family member. Thanks JP!

    Juliana's Home Cleaning

    Juliana's Home Cleaning

    4.8
    (21 reviews)

    Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

    I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

    Nora The Cleaning Lady - homecleaning - Updated June 2026

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