My husband had an appointment for Monday morning at 8am at the Noran Neurological clinic. He left home 1.75 hours prior to his appointment because we live 70 miles away. He had been given the incorrect address so he arrived at the Plymouth location. When he realized the error he called and left a message and they texted him back the correct location. He drove to the correct location which was downtown Mpls. He arrived at 8:05. The person who checked him in told him he was too late and would need to reschedule even though he had made every effort to arrive on time AND it was their mistake. She was not helpful or apologetic. He left. He did not and will not reschedule. read more

I have to say I had good things to say but as of late I have been having the same problems. Call backs are ridiculous. All I am trying to get is a Pre Authorization for a med that I have been on for awhile and I have changed jobs. This outage what they call it is crazy how can you run a medical business and not help the people that need there meds refilled? Over 2 weeks now? I have called multiple times only 2 call backs and was promised to have this done and still nothing. Now my insurance is probably thinking I am crazy or lying. I don't even know what to say or do for that matter any longer. read more

Dr. Friday: Minimal standard care aside, the more you ask questions, when you finally get a response (not from the doctor) the responses are terrible. Dr. Friday treats you until she tired of the patient then wants to spin you off on another doctor. Typical Noran!!! read more

I went in with extreme face pain. (to the Edina clinic location) Doctor Ryberg spent less than 5 minutes with me, did no examination, and couldn't wait to get me out of his office. However, I still had to pay $400 for what turned out to be a referral to have a very expensive procedure. I WILL not go back to $$$Noran$$$, read more

I have to agree with the many others that complained about how hard it is to get past the front desk to the doctor. As a physician myself I know how often faxes are received and therefore can empathize with that part of the job. That being said, I have been waiting 3 1/2 weeks for test results that were sent to an outside lab. The results of the tests will tell me if I have early onset dementia. I contacted the lab that performed the tests and was told they had been mailed to Noran 6 days ago. I asked the outside lab if they could fax it as well. They told me they were faxing it as we spoke. Several hours later I contacted Noran and was told they hadn't found the fax yet and my neurologist still has to sign off of them. I broke down crying while speaking to the nurse/receptionist because I'm the results might can change dramatically. I explained to the nurse/receptionist that I haven't been sleeping or eating since the test was done. If the nurse is able to get the results and then get the neurologist to sign off on it today, then I can begin to plan my life. I've had many unfortunate experiences at this clinic but I can forgive them all if I get my results today. read more

I was in an auto accident. I saw a Chiropractor for year. Pain did not get better, finally I came across Dr. Damergis. He started from ground zero, did a number of tests, came up with a diagnose and a treatment plan. Also, he listens to you and takes notes. He works that information into his plan and his notes. Thus, when you review the file at a later date, you can see it is all there. He is very through. It takes a long time to get appointments but he has help me immensely with my chronic pain. read more

After several years of battling debilitating post-stroke fatigue with every other Dr writing it off as vitamin deficiencies or lack of sleep, the Noran Docs finally listened and performed several tests, as they noted I should be on full disability with my level of fatigue. Through testing and appropriate medication, I am now able to have a normal life, or as close as I can get. I am beyond grateful to Dr. Demergis and the other docs who LISTENED. read more

There are so many good things I could say about the Noran Neurological Clinic, particularly Dr. Damergis, that I almost don't entirely know where to begin. The most obvious however is that this is the first (and only) doctor I've encountered who is completely knowledgeable in narcolepsy with cataplexy. Dr. Damergis has literally given me my life back. I've seen a handful of other sleep doctors, but he's the only one who has fully understood everything this disorder entails, as well as treatments for it. He has a great sense of humor, is very compassionate and listens carefully to you, and is clearly knowledgeable on a wide range of concerns relating to neurological issues. My five star review goes beyond him however. I've never had any negative experience at Noran in the 3 years I've been going there. Every person I've communicated with, from scheduling appointments, to the staff who handle my medication requests and concerns, to the reception staff and other medical assistants - everyone has been fantastic, very personable, and professional. I have had sleep studies at Abbott Northwestern Hospital and the Minnesota Sleep Institute and those places are complete garbage compared to the facilities at the Noran Clinic in Minneapolis. I just had a sleep study last night (my 5th one; 1st one at Noran) and I am totally blown away by the facility. If you have been to either of those other sleep study centers you would know that either you have a hospital bed or a hard, firm, painful spring mattress; that light pours in under the doors; that staff and others at the center are very loud and many noises can be heard during the night; or at the MN Sleep Institute, how the lights from Centennial Lakes Plaza's parking lots pour into the room throughout the night. You will encounter none of this at the Noran Neurological Clinic. The rooms are windowless to prevent these interruptions and the rooms are very well sound-proofed. Unlike Abbott, the rooms are down a secluded, carpeted hallway with dimmed lights that don't come into the room; essentially no light or sound will wake you up during the study. Also unlike these other clinics, there is a thermostat within the room you have full control over, multiple dimmer switches for the lighting, a full size Sleep Number bed, the most amazing pillows I've ever had in my life (including those at hotels), comfortable and modern furniture and very clean rooms. There is a flatscreen, large panel TV in each room with a full range of channels, including HBO. You have your own private bathroom (also something I've never had before) with very soft, plush towels, your own robe, and a dizzying, awesome assortment of shampoo and conditioner for the morning. There is even a hair dryer in the bathroom! If this wasn't enough, there is also a fully-stocked kitchen you have total, free access to. Any type of snack food you could possibly be inclined to eat before going to bed is in there, including a huge range of beverages. In the morning, they brought in fresh muffins and there was a Keurig machine you could use - even with to-go cups if wanted. There is a huge range of other breakfast foods as well. Basically I will never ever go to another sleep center so long as I live (if I can help it). If you are in the Twin Cities metro area and you don't go to the Noran Neurological Clinic for your sleep disorder, you are seriously missing out. If you have a sleep study done anywhere else, I pity you, as this place is far better than anything else I've heard or seen. Seriously. I can't say enough good things about this place. read more

I like Dr. Sethna--he takes his time with you, cares about his patients and genuinely tries to help you feel better. The rest of the staff (front desk and phone) are ridiculous. It seems like everyone was hired yesterday and nobody wants to be there. They lose medical records, incorrectly list medications and can't pronounce basic medical terms. If it wasn't so hard to find a decent doctor, I would run far away from here. But, because Dr. Sethna is a good one, I'll deal with the pathetic staffing situation for now. Hopefully they can hire some actual professionals and train them in on how to do a decent job in the near future, otherwise I'll start looking for another clinic. read more

I am a patient of Dr. Vaou and was saddened to hear she is leaving. She and Noran Clinic have been fantastic in supporting, diagnosing and treating my condition. She and her staff truly listened to any concerns I had and and made sure I was comfortable with her recommendations now and for the future as she has referred me to a colleague. I'm truly sorry to see her go. read more

I've been going to Dr. Michael Sethna at Noran Neurological Clinic for help with my migraine headaches for approximately five years. He is a compassionate, open-minded and intelligent physician. He spends time understanding all the issues, remembers the details of your history and has a heart of gold. He also has a great and quirky sense of humor. He's a gem! read more

The doctor was good but we changed neurologists due to the incompetent staff and the records department losing records. There are obvious HIPPA laws being broken here. Be careful. read more

I've had nothing but bad experiences with this clinic. Waiting 2 1/2 hours for an appointment that I was told to be 15 minutes early for, not being able to get the doctor to even *look* at the results of a test that were available for a week, etc. It would take effort for them to treat me (as a new patient) like I was valued any less. For the record, I've been nothing but polite with them. I'm not a problem patient, just a very dissatisfied one. I would seriously think twice about choosing Noran over any other neurological clinic. If you insist on going here, I guess read other reviews and go to a doctor who people recommended. Dr. Carrel is not recommended. read more

The sleep study itself was the only good experience I had with Noran. Appointments were typically 15-20 minutes late. Staff did not return calls. Consulting with the Dr. was a waste of time and money. read more

I went in for a referral from my doctor for tests to determine the cause of peripheral neuropathy. Two tests were scheduled within 2 days of the initial consultation (for 12/31/2018) which I thought was quick. It's now 1/14/2019 and I have yet to hear from the clinic. I called today and the receptionist said she'd send a message to the doctor. It seems really odd that I have to prompt the clinic to contact me, after waiting 2 weeks for test results. Doctor said the results would be reviewed 3 days after the test was done. What's taking so long? I was told the results would be reviewed 2 weeks ago? Why do I have to call them? And remind them? For the price of the procedure, I expected better communication - any communication. That's like dropping your car off for a 1-hour oil change, and two weeks later (not having heard from them) calling the shop to see if it's done. Shouldn't they just post results to the mynoran web site? Isn't that what it's for? Need to improve patient follow-up. read more

Doctor seemed incapable of grasping simple concepts, kept asking me about my genitals, and seemed to be heavily inclined towards a psychological cause before even running basic scans. He ended up not actually treating me when the cause of my symptoms was unclear. He recommended a medication that doesn't even treat my most debilitating symptoms. I felt like he wasn't openly communicating with me and at multiple points his theories didn't seem to make much sense. Staff seemed undertrained and at one point disclosed my test results to a family member without my consent. Don't recommend this place in general but especially not if you're trans and/or have a mental health diagnosis. read more

I've been a patient at Noran for over 25 years because of a serious back injury I suffered which working at Methodist Hospital installing a computer network. I've seen Dodie Russell and Dr. Lux for years and both of them have done the best possible. Yes, I get frustrated with the chronic pain from that injury. They have supported me in each and every time I've been forced into WC court by Methodist Hospital for each and every medical claim. Methodist spends more money on lawyers than they do on just paying my medical expenses which by law they are required to do. Dr. Lux, especially has supported me each and every time. I can't say anything better about him. He's kind and careful and listens. read more

finally diagonsed me with seizures this clinic is the best

My headaches have gotten worse trying to get into this place. I've made 2 appointments, and each time was called a few days prior to tell me the doctor was no longer available and I'd need to reschedule. These were with two different doctors too, so it's not like I was trying to see the one specific doctor everyone else is trying to see. I didn't even care who I saw, which is now going to be nobody because I'm not going through the hassle of trying to get time off of work only to have them back out again. Screw this place. read more

After wasting 6 months going to physical therapy and a chiropractor with no relief, thank you Dr Shahkhan for so easily recognizing what was wrong and getting me the help I need. Everyone at this clinic was so nice - the reception folks, the lab tech, the MRI guys and Dr Shahkhan. I would recommend Dr Shahkhan and this clinic to anyone seeking a neurologist. read more

After well over a decade of care at this clinic, my wonderful doctor retired and the entire care team I had trusted and relied on just disappeared. I became a classic case of patient abandonment. If you need any kind of consistent, reliable care go somewhere else because when your doctor leaves the practice you are going to have to start all over again. Which probably means having to repeat and pay for all the testing and evaluation. I was stunned by the fact that they refused to even do a short-term refill for a prescription I have been on for over a decade through this clinic (the one that keeps me from falling asleep at the wheel and puts me and anyone on the road with me in danger) until I established myself as a new patient with another one of their doctors. If my doctor, Dr. Golden, was still there I would have given this place 5 stars because he listened, found the right treatments for my various conditions, and earned my gratitude, respect, and loyalty. If you happen to have a doc you like here, have a backup plan for yourself because if for some reason your doctor leaves, the clinic will not help you. read more

my son has been going here for 4+ years to find out why he looses consciousness. he went thru the normal tests then they did a walking eeg but told him he couldnt had three 30 min times to eat other than that he couldn't do anything that might cause him to sweat. The only times he "faints" is after exercise. The test came back normal. so the doc put him on sezure meds and then after the next episodes they just kept upping his meds until he was on the max dosage. He then finally had a sezure with twitching. This happened over a 3 month time period. Due to the meds he missed over 2 weeks of school. The doctor refused to look at any other options other than sezures. When we asked about getting a second opinion we were told that if we did we would not be allowed to come back to noran ever. read more