An almost complete lack of info when I made the appt. re: what I should take to appt. & what to…read moreexpect, is the primary reason for one star. And, I didn't find them professional & didn't have confidence in them for those reasons. I left without having my 2 scheduled MRIs, due to poor communication from Rayus prior to my appt. & due to a bad feeling I got from both the receptionist and the "technician" (I question if she really is a licensed technician, she was made up like a...well, I won't say it). Suffice it to say...unprofessional! I trust my "gut feelings", they're rarely wrong! If your Dr. wants to send you to Rayus, just say no!

I always seem to be called in on schedule and they are gracious and remember you are not a medical…read moreperson and need to be treated kindly. I've gone in for Xrays, CT scans and MRI's. I have a bad back so that's why I've been there so often. It's always clean

What a crummy money hungry outfit. First nobody can tell you the cost before your scan. Shady from…read morethe start.

From the owner: MRI Open MRI CT…read moreUltrasound Mammography Bone Density X-ray

I've been going here for the better part for a year and am very happy with the service here. The…read morestaff are always personable and polite, and take the time to educate me on different things I am experiencing. I genuinely look forward to this doctors office, and while my regular doctor has become more popular recently, I had the pleasure of seeing the other doctor on staff and also got a very good first impression. As with any medical care, the key is to advocate for yourself and make yourself clear with your experience, so that and you'll be good. I've had my blood drawn several times, and other tests- and they are decently quick in getting back to you, quicker than I've experience in other offices. Purely because the kind attention and detailed education I get, makes this office a top pick in my eyes, and I couldn't be more grateful.

I went here for my first pregnancy and in the end I wish I would have changed when I first felt…read moredissatisfied with my care there. In the end my birth experience was not what I wanted and it has taken me years to want to have another baby because of it. I would not recommend.

BEWARE! I was told upfront that the charge for a calcium…read morescan was $175.00 and that my insurance would not pay for this scan. I paid $175 for the service at the time of my appointment in November 2024. A few weeks later Rayus submitted a claim to my insurance company for $531.12, which was denied but paid by my FSA account. I never provided nor authorized Rayus to contact my insurance - why would I - I paid for the service at the time of the appointment. After many, many frustrating phone calls to Rayus the charge to my FSA account was eventually reversed. I still dont know why Rayus charged an additional $531.12. When I questioned this no one at Rayus could tell me what the charge was for. Then in Feb 2025, I received a check from Rayus for $531.12. I have not cashed the check because I am not due this money. I have made many attempts to contact Rayus customer service to try to resolve this and return their check. Then in May 2025 I received a letter from a collection agency stating I owe $531.12. I called the collection agency on 5/18 and 5/29 and explained this mess and also told them I have an uncashed check from Rayus made payable to me for the amount they are stating I owe. The collection company reps were understanding but said they said they cant resolve the matter because no one from Rayus is following up with them. I don't know how a company like Rayus stays in business. They are not ethical. And their customer service is a joke. Beware!

Awesome experience with both the MRI and the injection. They care about their patients.read more

Was helped by Casey and Michelle. 10/10 experience. They were super kind and empathetic. Fantastic…read moreat their Jobs. Can't say enough good things.

This place is great!!! Unfortunately I know all too well from experience, more MRI's than I could…read moreever hope to have had. Staff is great and I've never had to wait very long. They used to give you a free cd of your MRI, but stopped just burning one for you. You can still get one for free, but you need to request it.

Very intimate area with a large parking lot connected to the WSP Entira. I came here for my first…read moremammogram and was skeptical on what to expect. Before the exam, many text messages were sent helping prep electronically paperwork was offered in advance to speed up the check which I took advantage of. Upon arrival, I was greeted with the kindest receptionist who took time to recommend that I call my insurance to verify that a 3D mammogram would be covered since I wasn't at the 40 year old threshold and there was a funky note on my chart that she had never seen before. Please note, it is recommended to get one at 35 these days so I am still confused why the note said anything. Regardless, it was covered and I moved into the next step. Changing was intimate and there were lockers and gowns to leverage. The x ray tech / imaging employee was easy going which was nice as this is not the most comfortable event to attend. Post imaging, I got to pick out some pink awareness swag and opted for a pen and chapstick. There were other options like a ice pack and water bottle too. Overall, I felt very comfortable in an uncomfortable setting. Thanks for providing quality care, RAYUS WSP!

This seems to be connected to Entira clinics because my last physical, which was my first medicare…read morephysical sent me here for a bone density scan. Not all the clinics have this test. It's a small clinic in a nice location. I took 52 off Wentworth. I like the first appointment of the day. Let me tell you it's the easiest thing you'll ever do. No awkward positions and I was there 20 minutes. Same day results. Then it occurred to me I could get mammograms here and not all the way to Burnsville. Great staff.

I've been calling and waiting for hours without a CSR answering. I am literally just trying to get…read moremy account # to pay you; but apparently, they don't even want my money. Perhaps hire some people to answer the phones if you want payment.

Scheduling and communication has consistently been a challenge. But when my husband had his last…read moreinjection he went numb from the waist down. Had to sit in their office for several hours and then told to be in bed rest for 24 hours so spinal fluid didn't leak out. When i arrived to pick him up, they offered no explanation or clear care direction. They wanted him to be laying down yet they had him sitting in a wheelchair for 3 hours.

On Tuesday, May 30, 2017, I had an appointment at 7:30 AM at Suburban Imaging. My doctor and I have…read morebeen trying to figure out what is causing some health issues, so he ordered a CT scan. From the phone call to set up the appointment, to picking up the contrast for the test, to the exam itself, the service, professionalism and respect that was shown from all the people with whom I interacted was first-rate. When you're getting an unfamiliar exam, it's nice to have people put you at ease. The facility is easy-to-get-to, super clean (VERY important to me!), and there was a nice private room where you can change and lock up all your personal belongings. The exam itself was easy, and not like what I thought. It wasn't a complete chamber, but it wasn't as loud as what I thought CT scanners would be. Again, this piece of equipment was more like a donut. Mmmm. Donuts. I wish I could remember the name of the person who helped me with the exam. She was so professional, friendly, and kind. It made the entire process, including the IV, more pleasant for me. I truly appreciate it. And to top it all off, three days later, I received a thank you card in the mail that was signed by two people from Suburban Imaging. You don't see that every day from healthcare facilities!

I had a MRI on my knee the staff was very friendly and helpful. They explained the process to me…read morestep by step and reassure you through the whole process.