Haven't been to the Beaumont location but I was interested in joining the new location in Port…read moreArthur, I called just now and the person who answered the phone couldn't tell me if they had cycling classes or when they would start, she had no information on any of the classes except for the core classes, why is she even answering phones if they have no knowledge about the place they work? Makes no sense

Do not sign a contract with this gym . They policies are beyond messed uped and before you cancel…read moreyour membership, they're gonna charge you an additional month . Then cancel , so thats the hidden fee . When you sign up it is basically a double month charge . Then canceling out your policy is soo tedious , it will make you wanna switch bank accounts , on top of that the membership never ends, god forbid you move somewhere that doesnt have a crunch within 20 miles , they will just keep taking money out . All the employees are rude as shi and over the phone they are 10x worst . Gym needs to be shut down

Good gym in the port Arthur area, the Daycare is the selling point. The two women who work during…read morethe week are exceptionally good with children, they take the time to learn the needs of your babies! To the moms who don't workout for this reason, Crunch is definitely worth looking into. Clean gym, plenty of equipment, great pricing.

Poor management. 5-6 people just standing around talking at desk. I thought this place was for…read morehealth & fitness, getting shape. Instead its just a hang out for a bunch of teenagers 3-4 standing around or just sitting on machines laughing, cutting up, or just playing on their phones. People taking up 2-3 machines at the same time. I can how that will be ok when not busy, but the place is packed should not be allowed. People are pating monthly fee bur cant get a workout in. DO BETTER MANAGEMENT!!

Packed gym but opened 24 hours. Love that they have childcare, massage, and allow a guest with a…read moremembership. However, the guests are not allowed to attend the classes with you. I like the vibes of this gym and the layout is spacious. It does get a little bit crowded though especially by the dumbbells. Good prices for a gym membership. The have almost everything but a pool.

AMAZING, as a young athlete this is the perfect place to build muscle & speed over the summer for…read morefootball and other sports love this place and great employees so kind

I've been using the Crunch Atascocita gym subnce it first opened. The Gym is always clean and the…read morestaff including Michelle, Renelly and Jessica are always very pleasant and responsive.

Update 8.31.2026 We have been members here for a couple…read moreyears. Coming from California where competition is high for gyms to retain customers I can say this gym is phenomenal. The staff is friendly and are always cleaning, and every 2-3 hours a group of team members or trainers are re-rackingbweights and organizing. The personal training staff is not pushy to sell tou anything but rather helpful, and give a hint here it there if they see a technique that could cause harm. The team member Victor is an asset to this location, he engages in short but meaningful conversation with members and asks questions about you, even so with other members. He is always working and does a great job at his tasks. Michelle the GM is friendly and professional, she can be seen daily interacting on the floor and around the gymnasium. The amazing lady that kept this gym afloat through the interchanging of GMs deserves a huge SHOUT-OUT, Miss Jessica, she holds it down here. I highly recommend Crunch in Atascosita, friendly staff, clean and organized gym and personal trainers that are helpful and not stand off. Shout out to Terrence too, and Rome in the mornings and former and GOAT, Lou!

The gym is ok but Elevate Sugarland is HORRIBLE a Personal Training that is inside FC they are…read moreseparate(didn't know) signed up with I thought was going to be my trainer NO she was not they gave me over to 3 different people I signed up with the intentions of having a certain person! Then trainers were late or NO SHOW! Paid up front first it was had to lock in for a year then my husband was able to pay 3 months lock in went back and Elevate said I had to pay 6 months in advance LIES I paid 6 months in advance but with the intention of having a certain trainer, I am very dissappointed in the service ELEVATE is providing after I paid 6 months training up front. Talk to FC and they knows nothing about ELEVATE can't cancel my Personal Training and refund my money! Here we go after calling and emailing ELEVATE for 2 weeks finally got A! thats her name on the mail explained to her my situation and of course they will not give me my money back. Explained that they lied and said I had to do 6 months told my husband 3 months and my daughter 12 months and Im not getting the trainer I signed up with or the days and times. Oh did I say the Lady I signed up with got Fired! Im tired of going back and forth with A on canceling my membership with Elevate not Fitness Connection! Anyone have had this experience with Elevate! Hoping my Credit Card can get some results.

This gym membership is horrible if you are only trying to be there for a short time they still…read moremanage to squeeze you of bs annual fees and try to take hundreds away from end though this is a 20 a month gym , and try to charge yearly round price fees for only being there a month

I've been going to Crunch locations all over Texas for the past 3 years due to work travel, so I've…read morehad the chance to see a lot of different locations. I wanted to specifically recognize Denis , the sanitation worker here at the Humble location. He keeps this gym impeccably clean, and his hard work absolutely does not go unnoticed. Cleanliness is often one of the first things to slip at busy gyms, and I've seen it happen at various newer locations when I've returned. That's not the case here. The attention to detail and consistency really stands out. Thank you, Denis, for the hard work you put in every day. Management, please pass along this recognition to him because it's well deserved!

This new addition to the Crunch family is right off the 69 and Townsend Blvd. This gym features up…read moreto date locker rooms and training equipment that is cleaned on a regular basis. This is a great addition to the Crunch family and is very spacious and can get a tad busy.

I'll preface this review by saying that I'm new to the area; I'd literally never heard of Port…read moreArthur until I was asked by my employer to come and oversee and commercial remodel project. During my first few days in a new area, I definitely look through yelp reviews and kind of evaluate the language and tendencies of the local people and it has almost always served me well... Then there's this city. I went through so many written reviews, let me save you the trouble and sum it all up: for whatever reason everyone that's been to this gym or any local restaurants or hotels can't believe how poorly they've been treated. Now, back to reality. This gym is unreal. Unreal as in THEY DID THIS ON THEIR OWN. No corporate backing like a strip mall Anytime Fitness, no Walmart-type juggernaut like 24 or Lifetime. This place (and the gym in Beaumont) is owned and operated by people that live here who just so happen to love the fitness industry and the GOOD people that promote it. Owner's name is Travis; he literally rules. I've worked in gyms for the last 15 years as a personal trainer, never met an owner like this guy. This gym has everything that a Dallas or Houston gym has, but it's in PORT ARTHUR, TX. Honestly I recommend reading all the reviews about businesses in this are with like 6 or 7 grains of salt. I have no idea what they're complaining about.

this is an amazing gym! The people here are awesome- there's always someone at the front desk. yes…read moreequipment may break but within at most 24hrs it is fixed. no torn equipment, no rudeness, and awesome people. I've been in this gym for almost two yrs now and I love it! I don't know where some of these reviews are coming from - and I almost forgot the affordability! take a try you'll love it!

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.

Went in to try to purchase a membership ship for me and my family (wife,brothers, and mother) and I…read moreasked a question about the 3 day free pass and the (bald) employee instantly turned hostile and had a very disrespectful attitude towards me, I was very turned off and will now be trying new gyms!

*Clean gym *Open floor plan…read more*Small limited women's area *Friendly staff *Clean restrooms *Plenty of cardio equipment *No pool *No walking/running track *Has steam & dry sauna

Absolutely no sauna etiquette. They allow people to blare music, be obnoxiously loud, shadow box,…read morebang on things etc. Two teenagers wanted to fight me because I asked them to turn down their rap music! Speaking with staff or management gets nothing done. They literally couldn't care less. I finally stopped going because I couldn't just relax in the sauna. It's the most insane sauna experience I've ever had. I don't know if this is just the way it is in Beaumont but never in my life have I experienced so much chaos in a sauna. If you like sitting in a sauna, this isn't the one.