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    Nordstrom Rack

    3.5 (57 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    VERY unorganized STORE...
    Randy G.

    Not really well organized and prices seem to be higher on some of the items than I'm used to. Took pictures of how the shoes are organized...why would you stack shoes like that? Also, all the other Rack stores i go to leave the shoes in boxes.... If they cleaned it up a bit maybe I'd look again...

    Amethyst W.

    Pretty well organized store. Lots of employees seem to be here either organizing or standing around. The selection is decent, but other locations seem to have more to choose from. Very limited hand bag and accessories selection. I was in here for a long time, but didn't buy anything.

    Miss Me jeans Normally $100. Mine for $49.97.
    Michelle A.

    Wow do they have shoes! I wear a 7 so this size is usually picked over. The selection includes Keens, UGGS, and Coach shoes. Some even on clearance. They put one shoe out and there is a counter to get its mate. Smart way to prevent shoplifting. They also had designer handbags, towels, cosmetics, Mens, Women's, and Kid's clothes. I found a pair of Miss Me jeans for $49.97! Normally $100. They are a little big but I can use a belt. I can also roll them up and wear as Capris. Sales people were helpful. Definitely recommend to stop in while at Mall of America.

    Burberry Brit skirt for $40? Yes please.
    Shannon P.

    This might be the best NR I've ever been to. Numerous Prada and Rayban sunglasses, shoes for my kids, designer clothes... I live in CA and our NRs don't have as many selections as this one. I bought 2 pairs of shoes for my kids, a pair of Theory pants, Eileen Fisher pants, a pair each of Prada and Oliver Peoples sunnies, a Vince top, a Makali jacket and two Wacoal bras for $435. Very decent price for the quality of items I bought.

    Nola G.

    I was so appreciative of the Nordstrom Rack's adherence to CDC social distancing and health guidelines by limiting customers, providing face masks, and directional arrows on the floor. I waited in the very long line outside the store patiently waiting to enter the store. Then, I patiently waited in another very long line at the cashier desk to return a disappointing online purchase. I understand retail business very well having spent the majority of my life in retail and I previously worked many years for one of Nordstrom's competitors. These are difficult times with extenuating circumstances. My heart breaks that Nordstrom is closing 16 stores and is on the verge of bankruptcy. While standing in line, I notice the "40% off Everything" sale and "All Sales Final" signs. I get it...I understand why... and empathize. I grabbed a sanitized shopping cart and start filling my shopping cart like every other person in the store...jeans, workout attire, dresses...great stuff at terrific prices. Then, we find out the fitting rooms are closed. One associate recommends trying the clothes on the floor like other customers, one associate informs me that the Nordstrom store ("at the end of the mall") is open along with their fitting rooms...he suggested make a purchase, go try the goods on at Nordstrom, and if they don't fit bring them back...but there might be a problem with the "All Sales Final" policy. Another associate states that Nordstrom allows the use of fitting rooms but not the District Manager of this store for at least another three weeks. I tried clothes on over my clothes on the sales floor like everyone else as if I am in a third-world country outdoor market. I decided to take a gamble on a dress in hopes it will fit when I get home. I pray the purchase will fit because I don't even live in Minneapolis on top of all the other issues. Finally, the cashier did not remove the Sensormatic tag from the dress when I made the purchase. I set off the alarm exiting the store in front of the big line of people standing to enter the store. Humiliating!! The sign posted in the mall window states, "Holding tried-on or returned merchandise for a period of time before putting it back in the sales floor" is one of the initiatives to keep customers safe. News flash...since the fitting rooms are closed, tried-on clothes are heaped all over fixtures and left in carts on the sales floor. (So much for safety!!!) I recommend to the female manager/greeter the store needs a huge sign at the entrance and on the windows stating, "The Fitting Rooms are closed AND all sales are final" and/or the associate monitoring the line should share this information with the customers standing in line before they waste their time once they get in the store. The store is a huge mess (it looks like a TJ Max) and the female manager, who was standing outside the entrance, primary concern was who told me it was the DM's decision to close the fitting rooms. In a snarky tone upon exiting after the Sensormatic tag was removed from my dress, "We will do better." Wow...times have changed...customer service, retail standards, and common sense is even out the door for a company like Nordstrom. Of course, I shared my experience with a cosmetic associate at Nordstrom, her reply was, "That store is traumatic on a good day!" www.nordstromrack.com @nordstromrack

    Women's shoe section
    Coleton D.

    Probably the best selection I have seen at a Nordstrom Rack. Got a pair of polarized ray bans that I've been looking at forever for $79 instead of $205 which is the price I saw at other stores in the mall. That alone made it a great trip. Beyond that, they had several good brands. Plenty of ray ban, Tommy Bahamas, Calvin Klein, Adidas and north face. Store was super clean and organized. Men's shoe selection was great, had a pair of converse I have had me eyes on for 50% off of retail price. Took off one star because of the women's shoe section. Not sure if that's how it always is at a Nordstrom rack but it was a nightmare. Shoes thrown on top of each other without boxes. The men's on the other hand was not like that at all. Even had to do a return and staff made it super easy because one of the phone cases was mismarked. They apologized and put the money right back on my card no questions asked.

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    9 years ago

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    17 years ago

    LOVE THE NO TAX! This is coming from the Highest Sales TAX in the nation (Chicago)

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    11 years ago

    Best NR in the cities, it's in MOAby West parking lot thurs floor. Good plus size bras and workout gear. Shoes still pricey.

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    9 years ago

    Business owner information

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    Nordstrom Inc

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    10 years ago

    Business owner information

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    Michael

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    Page 2 of 2

    Ask the Community - Nordstrom Rack

    Review Highlights - Nordstrom Rack

    I went to Nordstrom's last night and am so thankful for the personal stylist I found, Rachel.

    Mentioned in 2 reviews

    Read more highlights

    Aritzia

    Aritzia

    1.7
    (16 reviews)
    0.1 mi

    I love this store…read more I do prefer shopping online for this store because it is always super packed in there and it feels as if there is never enough staff or changing rooms. If you need to go here to try things on (especially on the weekend) but forget about it. You will be waiting forever and if you need a different size it will take the staff forever to get it for you. The variety is good, the stock is good. In general, Aritzia clothing is amazing and I love it always, of course, it is a lil more on the expensive side, but in reality, you get what you pay for. I would rathe go to a different location than this one if I am being honest just because of how crowded it always seems to be.

    The worst customer service experience we have ever had. Husband ordered a super puff a month before…read moreChristmas, we get an email saying it wont be in store to be able to pick up until jan 9. We go on the 10th to check, and they say the jacket is getting to the store that day and they can ship it to our home. We say awesome and leave. Fastforward to now, jan 29. Still no jacket, no tracking numbers, no call or communication from the store. We call and they explain that it has not arrived to the store and we can purchase another one or wait until the other one is delivered. Even-though three weeks prior someone at the store said that it was arriving that day. Not sure how a company doesn't have tracking numbers for their products their customers spend $300+ on, nor have the decency to call, message or email their customers. And unfortunately through all of our interactions everyone we talk to who works at the store has the most snobby, stuck up attitudes. If we ever get the jacket we will be returning it and refunding.

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    Aritzia

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    Madewell

    Madewell

    3.7
    (3 reviews)
    0.2 mi
    $$$

    I am a frequent shopper at Madewell, a few times a month to be exact. I recently went into the Mall…read moreof America store to exchange a jacket that had a part of it rip off. I had only worn the jacket about 3 times because I had just moved from Southern California. When I originally purchased the jacket two weeks prior it was 20% off, the jacket was now 40% off. When I asked if I could completely return the jacket and re buy it so I could get the extra discount I was told no. Not only was I told no but the reasoning was because I may have destroyed the jacket on PURPOSE to get a discount. Come to find out, this woman is one of the store managers. Her name is Madeline, according to my receipt. I am baffled that this is how customers are treated, as the store where I typically shop in California is full of a bunch of wonderful employees. Out of curiosity, I drove over to the Edina store to see if this was typical protocol for Madewell stores in this area. I had a very pleasant experience there and will continue to do all my Madewell shopping at the Edina location. I had a really nice woman by the name of Ariana help me out. She was extremely helpful and very sweet! The Bloomington store could have had another loyal customer had they not accused me of purposely destroying a product. If you want people to spend money at your store it's best to treat them with respect!

    This store is literally the best ever. Their size range is so much better than any other store…read morefocused on good quality denim, so many different fits as well curvy short long etc. The people working there where so nice to me and stoping there absolutely made my day !!

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    Madewell
    Madewell
    Madewell

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    Windsor

    Windsor

    1.4
    (9 reviews)
    0.1 mi

    got a great dress here, so busy since I came in late in the year and everyone was there. great…read morequality, all my friends love coming here. The fabric and designs are beautiful and unique and I am looking forward to going here again this year.

    I took my daughter here to shop for a dress for Formal. I really like the affordability of things…read morehere, but the service is terrible. The employees act as though you're in the way when they're working, instead of putting the customer first. While my daughter and I were looking for a dress, this one girl who was working kept getting in our way so she could put things away, and looking annoyed that we were there, instead of letting us shop. Like, get out of the way, we're trying to spend money in your store...you should be happy we are there!! She acted like we were inconveniencing her. Then when we asked about a different size, she again acted like we were rude for even asking her and snapped, "Whatever is out on the floor is what we have!!" and sort of shoved past us with an angry/annoyed look on her face. It was probably the rudest customer service I've seen in years. She should not be working in customer service. Talk to your employees about customer service or fire this girl. She's not right for this job. While my daughter and I like this store for the quality of product and affordability, we will not be physically shopping in this store anymore. If we want something from here, we will look online or just shop elsewhere.

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    Windsor
    Windsor
    Windsor

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    Nordstrom Rack - deptstores - Updated June 2026

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