I'm not a thrifter but I'm a FREE PEOPLE addict. 1st time in the store and I found a FP jacket…read morewithin mins. Shocked. Looks brand new. Love that. They kept asking me for my phone number in case I needed to return. Who returns at a thrift store? That's weird. Ppl return USED clothes? I'm actually shocked with what I found. Don't know if I'll be back but I had a surprisingly positive experience. I spent approx 25 mins in store. Only thing I would say business wise; invest in febreze or air wick plug ins to combat the smell of used clothing. It's a major reason I don't thrift. I don't like the humble, used, gramma closet smell. But I love my new FP jacket! Thanks!

I'm glad they let me bring my dog. I am traveling lol I think this store is neat. They have all…read morekinds of clothing at a fair price. I saw a purse that I want and I might come back to buy it.

I've purchased eight boots from Boot Barn and I still have them and I still love them. My latest…read moretwo I purchased from Sonny, the assistant store manager. WOW, was he great! Even though I have hard to fit feet, Sonny always was so patient and caring. He always stated his goal was to get the right fit for my feet. For me to be 100% satisfied. I really appreciated his great customer service. The boots I liked he didn't have on the floor in my size, no problem for Sonny. He transferred them in from another store and after two transfers I finally found MY boots. When you spend 1,000.00 for boots you want to make sure they fit perfectly. And thankfully they did. Sonny, I am thoroughly satisfied. The rest of the team that helped me get my boots were Jadyn, Bree and Wanda. When I called to find out the status of my order one of these women would research it and call me right back. They are a really cohesive team that, like Sonny, just want to get you into the right boot. This great customer service and reasonable prices are the reasons I keep coming back to Boot Barn. Thank you Sonny, Jadyn, Bree and Wanda for helping me find the right boots! You guys are GREAT!

Clothes is mid and some cute stuff but too expensive highly priced. Now my boots are beautiful…read moreworth every dollar.

This cute Boutique has became a favorite of mine! Love the continuously changing collections and…read morethe quality of the clothes. Also a great place to look for cute gift's. The employees and owner are always so cheerful and happy to help

When I'm in Idaho, I love dropping my money here! The cutest boutique in the treasure valley area…read more I live close by so super convenient for me. I love boutique clothing rather than going to the village. Courtney is my favorite person! I love her videos especially. Lovely place to shop. Super friendly staff. Best clothes. Clean and fun. Nice location and easy to park my big lifted truck! Pricing is not too high and they always have the latest and hottest stuff. Gifts and trinkets too! Love their clothes. This boutique is a must for your closet.

I wasn't sure what type of shopping experience we were going to have at Dillard's yesterday…read moreimmediately after opening We were on a hunt for two Paisley 70s men's button down shirts. It's not like Dillards has a dedicated section or do they? We had been at Macys moments earlier but struggled to find a L and a XXL in the same style We briskly walked into Dillards beelined it to the Men's section and my brother causally asked Cole, " Do you where you guys stock the 70s disco shirts?" Cole replies, " Over-there by the back wall". Cole was not kidding, it was an overgrown Paisley garden. There was countless variations in all sorts of out dated fashionable colors like dark brown, purple, and forest green. The dark brown instantly drew our attention so now the mission was to find two in two different sizes. The large was easy to find but the XXL proved to be a bit trickier. After checking hanger sizes and actual sizes we found a mismatch where the hanger had said XL but the shirt was XXL. My brother strips off his over shirt like he's about to a nude model for an art class. The older ladies shopping abruptly stopped and turned their collective heads as if they thought a rendition of Magic Mike was going to be happening live. It was to their chagrin, when my brother put on the brown Paisley shirt over his t-shirt that they knew the show was over. Mission Accomplished. His shirt fit. We made it back to Cole so that he would get the credit / commission / recognition. Cole was impressed with our choices and said that we would look snazzy in our shirts. What more confirmation is needed. Thanks to Dillards, Cole specially for helping us find two brown Paisley shirts for our Dad's Celebration of Life event. It truly looked like we got into a DeLorean traveled back in time twice to get the shirts out our dad's closet. As I write this the day after, I don't think we'll return the shirts to the closet. We understand that the timeline may never be the same but it's a risk worth taking.

Dillards has the best shoe selection. On 7/26/25 at around 12:30 my daughter and I bought some…read moreshoes. This was not the first time we have bought shoes at Dillards. This was the best experience we have had yet. Whoever the lady was (20's maybe?) Dillard's needs to treat her right. She is the employee many stores are lacking these days. She was helpful, polite, and professional. She had called a manager for help with a discount. I could hear how this manager was speaking to this associate. The manager was also great! I commend the manager too for how she spoke to the associate. I do not review often. This was worth the time considering how little I experience a positive interaction, out in the retail world.

Very thankful this store is here. Beautiful merchandise & a convenient location. My husband is a…read morebig fan of their heavy weight shirts & so many to choose from. I was impressed by the friendly & helpful staff. Some items were on sale & I got a puzzle for 30% off. We received a $25 gift card for a future purchase, nice surprise!

I always love stopping in and checking out what's new. There's always a shirt or jacket calling out…read morefor me. The quality and craftsmanship of each article of clothing is far superior to most everything else sold in the neighboring stores. I don't purchase as much as I'd like to.. (it's a bit spendy but again the quality is incredible) when I do purchase it's always my new favorite shirt or jacket that just gets more and more comfortable with every wash. I love this store!!

I am continually outfitted in all kinds of Eddie Bauer gear because my wife loves this store. We…read morecome here whenever we come to the mall, and in fact, we visit pretty much every Eddie Bauer store we come across in every city we visit. So, when it's time to shop for shoes, guess where we go? The quality of the clothes are really good, as I have t-shirts and pants that have lasted over a decade. Today we got great service, a sale price, and even got an additional $10 off on a coupon, because we are "Eddie Bauer Friends". ---Update to Review on April 8th, 2016--- More good news to report about Eddie Bauer. The shoes I purchased felt fine while trying them on in the store, but I wore them two days and they began to make my feet and hips hurt. The fit was just off. Well, Eddie Bauer gladly accepted the return, and I got all my money back. Later that day, we returned to the store to buy three pairs of pants that were on sale for 40% off. Very cool! [ I submitted 10 wordplays to a pun contest hoping one would win best quip... But no pun in ten did. ]

This review is primarily for Stetson. He was absolutely amazing and so kind and helpful. Provided…read moreamazing customer service, and this is coming from someone who has worked in customer service and retail her entire working career. Story time: my boyfriend and I have just moved to the boise area from an area that had a moderate climate where legitimate winter wear does not exist and isn't needed. The best and warmest we have are $25 jackets from Costco that act more as windbreakers. I went on a hunt for good quality coats for us about a month ago, did a ton of online research and browsing. Eddie Bauer was a recommendation from local family members but the price points were a little bit of a sticker shock for me. Thankfully, just in time for the upcoming snow and bitter cold, EB had a killer sale. We bit the bullet and placed our order online for two coats we really wanted because the Boise store didn't have the exact color, style or the sizing we wanted. Waited patiently for our shipment to arrive, only to have the arrival date pushed back twice. Delivery date came and next thing I know our address was determined to be "unshippable" and the package was being sent back to Ohio with no way of stopping it. I made many frantic calls to EB Customer service and to fedex. I was told my only option was to wait for the items to return back to Ohio (14 day wait), then EB would issue a refund and our order would go back into their inventory without any notification. The exact items we wanted would then be available to all and as of now the items are listed as sold out. So our coats could potentially be sold to someone else. If we were lucky and diligent in calling everyday, we could possibly get them sent back to us with express shipping (so now we are looking at getting them towards the end of December). All of it was a big MAYBE and I didn't want to waste mine or EB's time and frustration of calling customer service everyday between now and then. I was pretty upset and frustrated at this point and still without coats, without the refunded money, and snow and bitter cold closing in. Seriously I was on the verge of tears. We decided to go into the Boise store and explain our situation to the manager. This is where Stetson came in! I showed him our order and tracking proof, told him of our troubles and asked if he would be able to honor the sales pricing we got if we could find comparable coats in the boise store today. He said he would and then he went above and beyond by becoming our personal shopper without us even having to ask. He helped us find comparable coats and searched for the right sizing and helped us settle on colors. I didn't feel rushed and he was friendly and informative through the entire thing. Although the coat I got wasn't the exact one I originally wanted and my boyfriends is a different color than the one we ordered we are both extremely happy. Stetson completely turned our entire EB experience around. It will still be a few weeks until we get our refund from EB online customer service but at least we won't have to freeze or wonder if we will ever receive coats at all this winter in the meantime. Thank you Stetson! You have turned us into two loyal EB customers.

Location inside Boise Towne (yes, with an e) Square Mall is the only drawback for me because while…read moreI'm not a fan of shopping malls my first foray into this J. Jill store - I noticed it on my mission-trip to Williams Sonoma - was an excellent one. Friendly service, think Nordstrom'esque for welcoming shopper and assisting with finding items and checking with the shopper in the dressing room, well laid out store and with plenty of space in aisleways, neatly arranged merchandise with plenty of options but not overwhelming in same, sizes from 0 to 2X and Petites too. The manager here could teach a master class to other retailers in the area about how to get it right. It makes me want to learn how to wear J. Jill clothing because while I have tried in the past, the J. Jill in the Central Oregon city I lived in was accessed from sidewalk in shopping area and didn't require navigating an indoor mall, so I'd go in when passing by, I never have really learned how to make it work for me, although I am for sure their age demographic and the unfussiness of the styling works for my preferences even if some of the designs are too Eileen Fischer'esque shapeless for me and I feel as if I disappear in them. I'm a smaller and shorter person, 5'4" / size 2, and somehow the regular sizes in JJill are too big for me but the petites aren't right either. But my BFF who is 5'7" / 8 looks great in everything she has purchased in this brand over the years, as does a friend who is in the average American woman size of 12 -14 and they are all dedicated shoppers of J.Jill products. (See closing comment...J. Jill cultivates buyer brand loyalty.) The price is right and in particular when they have sales. Next time I am brave enough to go inside the mall I will spend more time here. If they moved the store outside the mall, I'd be there more often. SERVICE: Dressing rooms are nicely set up. I LOVE that a staff person will check to see if you want a different size or color or item so that you don't have to get dressed to go out to the store floor again. (You hearing this Macy's?) COMFORTABLE ACCESS FOR EVERYONE: As a shopper with disabilities, I have had multiple sclerosis since college years and it is a progressive disease, I particularly appreciate the perfect ADA compliance for at least 36" clear space in aisles. This has been equal access law since 1990 but you'd be amazed how many retailers, in particular for clothing, treat this as optional. Good for J. Jill corporate and this Boise store manager for taking it seriously. Better access is good for all shoppers, and essential for shoppers like me. 411: If you like knowing something about the retailers you choose to support with your spending (we all vote with our feet and wallets) this Forbes article from September 2022 on J. Jill (named after the original founders' daughter) is a good one to chart the ups, downs ups of the business. (Nothing to do with J. Jill, but when I lived in NJ in 1980 I used to sit on my condo deck on some days and watch Malcom Forbe's Capitalist Tool hot air balloon drifting in the distance. A zillion years ago.) https://www.forbes.com/sites/walterloeb/2022/09/27/jjill-focuses-on-older-women/?sh=6fc27e574b0f Forbe's investor POSTSCRIPT: J.Jill is seeking greater acceptance with a "Welcome Everybody" campaign. The customer is uniquely loyal to the brand, the sales associates try to establish personal relationships for the brand. Growth is assured with the strong customer base and the broad size assortment.

Always friendly and helpful. Staff always attentive. My favorite store! I always find something!read more

The Village mall sibling to the downtown location of Walla Walla Clothing Company, the layout here…read moreis similar for splendid upend boutique brands at similar prices. (See Downtown Review here for the 'lay of the land' information. https://www.yelp.com/biz/walla-walla-clothing-boise ) My observation here has been there is perhaps more representation at this store of some brands targeted at younger audiences, say Nic + Zoe, mixed in with the all ages transitional wear from designers like Eileen Fisher. Sizes run from 0 to 14 among brands and XS to XL. Get on their email list to learn about specials like Trunk Sales and Open Houses where discounts are offered. Or as in this Thanksgiving Weekend when they are offering discounts on spendy denim and tees as part of the Black Friday and Small Business Saturday events. At end of season sales when they are selling the stray pieces from the store, the buys can be superb. See example photo of Eileen Fischer jeans about $178 full price on sale during their summer clearance for about $40. Keep in mind, clothing is not returnable here. So be sure before you leave the store that it fits. THIS N THAT: 1) PARKING: The Village...the primal parking scream you hear is mine. It is what it is. 2) ACCESSIBILITY: Level into and throughout the store. Plenty of room between displays. Changing rooms do not seem to have accessible minimums for grab bars etc as required by codes, but I didn't look at them closely. Sales transaction counter has no lowered to seat height space as required by laws and codes.

I love having (finally) an upscale store where I can find the labels I like....Sancturary, Michael…read moreStars...AHHHHHHHH. I went in there today (Sunday) and was really ready to buy. It was my B-day and even my husband was encouraging me! The salesperson never came out from behind the front desk area except to go to the back room for a few minutes. Other than that, I have no idea what she was doing...(maybe on line?) but I could have used some help. No one else was in the store....in December. I asked about different items, colors, if those items were available at the downtown store. Normal stuff. Her answer was polite, but she never moved. She said "everything is on the floor. I'm not sure if that comes in another color, but if it does, it will be out there". Back to her project (phone) and never moved. No intersction what-so-ever. My husband gave me the signal that it was time to go. We left. Money burning a hole in our pockets. :( Maybe the Boise store is better?