these are the warmest most caring people I have come across…read more Jodi made us feel like family from day one and they gave vent over backwards to make our mothers transition smooth and stress free .Thank you four elms for all you do . 5 stars not enough

What a phenomenal place. My mother is there now. The staff is the best and they go out of their…read moreway to make the residents feel special. They offer so many activities and events for the residents.

If I could give zero stars I would. Management has no idea what they are doing, or how to run the…read moreplace, or how to treat people. They are suspicious, paranoid, accusatory, disorganized, negligent, and always looking for any and every way to add charges to the monthly bills. Nursing staff was grossly negligent, sloppy and inadequate, and management never questioned them. Management broke very clear confidentiality and privacy laws and protocol, and treated us like garbage. The 30+ year-old, disgusting, filthy, dirty washer and dryer units on the floor were broken and were not repaired or replaced for as long as we were there. No hot water, no heat in the dryer. Completely unacceptable living conditions for anyone, especially elderly.

My mom has been here for over 5 years. Place is clean and the staff are, generally, very…read moreaccommodating and kind. Food is excellent. Prices are comparable, although since taken over by Sienna, cost assigned to a need to eat in the rooms (due to illness) has been raised which is not in keeping with standards at other places. Activities are good for the seniors. They have been excellent in keeping Kensington clean and virus free during Covid 19. Mom is happy.

I cannot say enough good things about this exceptional long-term care home. The care and patience…read morethe staff showed toward my mother were truly a blessing I will forever treasure. It's evident that the caregivers are deeply passionate about their work, and their dedication shines through in everything they do. The Islington floor staff became like a second family to my mother. Whenever I had a question, they would stop whatever they were doing to assist me right away. Truly impressive!

From the owner: Village of Humber Heights offers a full Range Of Living & Care Options All On One Campus. Providing…read moreHolistic Health Care In A Home Like Setting Located Within An Internal Neighbourhood Design That Promotes A Caring Community.

My relative recently died in this Yorkview Lifecare centre and I have to say he was there a short…read morewhile until he passed, he was not kept clean, the place stinks, and the workers are all on facebook. I never saw one nurse or PSW come to check on my relative. I strongly feel there was severe neglect. The place is disgusting!

I adore the staff here. They take such good care of my mom and always have jokes and cheer when I…read morevisit. I also love how they are still doing covid testing for anyone that visit. Also give you communications if something happens at the home or in the area.Great place.Wish the employees there got paid more because they work so hard!

This place is bad and getting worse. When the family placed our parent in care due to them needing…read more24/7 care, they gave us the full B.S. tour. If you make the mistake of visiting their website, they make the place look so appealing that you almost want to sign yourself in. The family feels the guilt associated with putting our parent in this hellhole every day of the week. Found this... siennawestonterracereviews.com Finally someone showing it like it is. Avoid this place like the plague...