Shoutout to Norfolk Florist for coming through like floral Avengers on my anniversary. I have the planning skills of a goldfish and the panic of a man who definitely forgot to order soon enough. But these floral heroes didn't judge. They just smiled, worked their flower magic, and whipped up a bouquet so beautiful it made my wife tear up--which I think was from happiness and not the memory of last year's gas station roses. Fast, friendly, and full of blooming miracles. If Norfolk Florist ever starts offering "emergency husband support packages," I'll be first in line. Thanks again for saving the day--and possibly my future birthday privileges. read more

I ordered flowers in May for a family member in the hospital. Received a confirmation email with an order date noted BEFORE I actually placed the order. Flowers never arrived. I called multiple times. Responded to the automated text messages. Nothing. Files a dispute with PayPal and they did nothing. Thanks for nothing Norfolk Florist. read more

FYI - my review is for delivery and customer service - my sister loves her flowers. Ordered flowers for my sister because she was getting wisdom teeth out. The driver delivered to the wrong address and when I called to let them know flowers weren't delivered, Chris was telling me they got delivered to the address I provided (not true - address I provided was correct). He even sent me a pic of delivery and I told him it was the wrong address. He then wanted me to have my sister send a pic of her front door or call them to let them know what her front door looked like - um, no, these are a gift because she had wisdom teeth pulled, I'm not having her get involved in making sure you deliver flowers to the correct address. Driver did end up going back and picking them up at wrong address and redelivering but needless to say I will not be using this shop again. Have used them many times in the past but it shouldn't be on me to figure out where flowers got delivered to. Definitely disappointed. read more

I ordered 24 pink roses for a valentine's day gift and what I received were faded, fully open, wilting roses! (See pictures) These pictures were taken upon receipt of the flowers. I was offered half my money back but I wanted was a quality product for the exorbitant price I paid. I will never do business with Norfolk Florist again! read more

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this was like two months ago & i'm still thinking about how thankful i am for Norfolk Florist! i was scared to tell a florist i needed a last min elopement shoot bouquet, being embarrassed i didn't do it sooner & worried they would up-charge me crazy! but for less than $50 the artist there did everything she could to design the perfect arrangement for me on the spot! she had exactly what i asked for & the little store was beautiful! Many already made arrangements & some home decor ones like orchids as well! read more

Norfolk Florist - less than $50 bridal bouquet! - Florists Near Me - Virginia Beach, Virginia

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did a great job on my order - easy to call and get set up totally reccomend - fair prices and did what i asked

Service was horrific! Called and asked if flowers were being delivered as I didn't get an email an hour after thier deadline. They said the arrangement was on the way. I still never recieved an email or a call back after leaving a message later that evening. I had to have my fiance send a picture to verify receipt. Customer service is dismal! read more

If you order and pick up a dozen roses for Valentine's Day, be sure you count them before you get home. My arrangement only had seven. At least they added five when I returned read more

We ordered 250 long stemmed wild flowers for my daughter's bridal shower. It was for her "flower bar." We had baby orchids, sunflowers, white and yellow daisies, and other flowers I can't remember. They threw in baby breaths and ferns. The flowers were beautiful. They had everything ready for pick up in orange buckets at the agreed time. The lady who brought the flowers out was very nice. I have nothing negative to say about this company. They had everything ready when promised. They were friendly and quick. They were a bit pricey, over $1000 was spent. I guess that what happens when you say "bridal." I was very impressed with Norfolk Florist. And I'll be coming back for sure. read more

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I procrastinated and left ordering the corsage for my son's date to the Governor's School prom (it's always early, probably why I forgot). The Friday before, I contacted Norfolk Florist and they were able to create a GORGEOUS red rose corsage and I was able to pick it up SAME day. Fast forward to the very next weekend - it was NJROTC Military Ball time (I could have sworn they weren't back to back - *sigh*). There I was on the Friday before calling Norfolk Florist...again. And once again they came through for me with a spectacular red mini carnation corsage - it was simply stunning. Of course I didn't get good close up pics of the flowers themselves (read above - I am obviously a hot mess). Trust me though, both were understated, elegant and simply GORGEOUS. Now...when is Ring Dance? read more

We ordered the Sincere Kindness Standing Spray on Monday for a funeral taking place on Wednesday, November 1, 2023. The flowers looked even nicer in real life than on the online photo. Everything was perfect. Delivered on time. read more

I was on their website trying to find some information to order flowers and needed more information than what was provided. Asked for a call back and was told that an associate would be contacting me shortly. That was 4 days ago. So glad I didn't order from them. read more

I haven't had the chance to visit this location in person, but I was the recipient a beautiful bouquet of roses accompanied with a box of chocolates and a plush teddy bear. It's been 10 days and 10/12 roses are still upright and have blossomed oh so wonderfully. The chocolates, I ate less than half of the chocolates... pretty much if the chocolate contained nuts I tried it. I would love to have the box of chocolates that indicate the contents of the candy. The plush teddy bear... super soft, great quality and it's cute. I am a firm believer the giver of a bouquet of flowers determines how beautifully your flowers will blossom. The energy, care, concern, love of the giver... Well my giver must have all the above, or it's just that this location knows how to produce an awesome arrangement. From what I know now, the order was placed and delivered the same day. The request to have the order delivered by noon was fulfilled. Great customer service and quality... Have fun and enjoy life :) read more

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First time utilizing Norfolk Florist. It's probably the closest one to my home. So convenience and the fact this Hampton Roads chain has a good reputation played into my decision to give them a shot. I first called about a corsage arrangement for my son. The woman was super nice over the phone. Shortly after I arrived at the store. They are directly behind the 7-11 on North Hampton. The parking lot and walks were tidy. However,several items of debris were directly in front of the door in the landscaping. These were old items, so no excuse. The small store has a lot to offer from pre arranged flowers in vases that are refrigerated, plants, stuff animals and cards. The displays are nicely arranged and everything was neat and clean. There was one customer in front of me and when my turn came I immediately got attention from the sales lady Karen. She showed me a few arrangements on the computer. Surprising is the price point for a single rose corsage of $30. Luckily a yelp check-in would knock 15% off. So in a pinch on time and not feeling like pricing another florist I agreed. Checkout was easy and delivery was promised later in the afternoon. When I arrived back the arrangement was completed and handed to me by the woman who did the arrangement. My son was with me and he liked it. I would return to this floral shop. read more

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I live out of state and was in need of a Floral Christmas Bouquet for a family friend. I found Norfolk Florist online and after clicking on a couple of local shops the choice was clear because I really liked the pictures they provided on their website. I ended up purchasing the Dancing Sugar Plums bouquet and the checkout process was a breeze, making their website was easy to navigate. After the flowers were delivered, I received a confirmation email with the invoice stating the bouquet had indeed been delivered. The flowers I chose was a bit pricey, however, I am very picky with ordering flowers and don't mind paying a little more for them to create a beautiful bouquet and a happy smile on the receiving end. My only recommendation is I put in the Special Notes Section that I would like a confirmation text message with a picture of the bouquet left on the front porch that was not fulfilled. Overall, I was very happy with my purchase and if I am ever in need of more flowers in the Norfolk area this is my go to florist shop. read more

Norfolk Florist - Dancing Sugar Plums Bouquet - Florists Near Me - Virginia Beach, Virginia

I ordered a Halloween arrangement for my friend's 70th birthday. She lives in an apartment, which can be tricky for delivery. The Norfolk Florist delivery person tried to contact the recipient by phone - not once, but three times! Somehow, the delivery person was able to get the apartment number and when my friend returned home, the beautiful pumpkin floral arrangement was sitting outside her door! This is going above and beyond IMO, and was much appreciated. Thank you for going the extra mile to make sure the lovely arrangement was delivered on-time and to the right place! read more

Norfolk Florist - Beautiful fall arrangement for a late October birthday! - Florists Near Me - Virginia Beach, Virginia

I was a bit late ordering for same day delivery, but they delivered anyway. My daughter said the flowers were beautiful. I received a confirmation email both for the order and on delivered. I would definitely recommend Norfolk Florist. read more

Confession time: I'm a bit type-A, so florals were the most nerve-wrecking part of our wedding planning since we wouldn't see them before the day of the wedding. There really was no need to worry though - they took our vague vision and made it reality. Our December florals danced the line of hinting at Christmas, while not making our wedding into a Christmas party. They were romantic & beautiful. read more

Living here in Los Angeles, I find I pretty much use Yelp for everything, which I also stated on a previous review. Seems Yelp is very slowly catching on elsewhere throughout the country. But none the less I decided to find a florist near my nieces home in Norfolk using Yelp. Although there was only one review, it was a 5 star, which got my vote. I had originally called and thought of sending a potho's plant to my niece, since I have had such good luck with this plant myself. But after speaking with Sue at Norfolk Florist she recommended the butterfly basket, which had a variety of plants with some daisy's thrown in. This way later on, if my niece wanted too, she could separate them into different plants as they grew. Sounded like a winner to me! My brother let me know the following day that the basket had arrived, and took a a photo for me to see. My niece thought it was beautiful and so did I. Thanks for the great customer service Sue! read more

Norfolk Florist - Florists Near Me - Virginia Beach, Virginia

Beautiful flower arrangement! I ordered at 8am and the flowers were delivered before 1pm the same day! A week later and the flowers are still beautiful and bringing joy! read more

Norfolk Florist - Beautiful flowers! - Florists Near Me - Virginia Beach, Virginia

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I really saw no flaws. Came on my wife's special day for a bouquet on the andale. Rico spit hot fire! It was beautiful. I'm not the flower picker type but I do know when something looks good. They even printed out a personalized card for me and on top of that wrapped the flowers is some fancy paper. Kudos read more

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They did a terrible job. They kept telling me my order was delivered when it wasn't. I asked for a refund and they decided to try and send me the flowers. And yet again still did not receive anything. I do not recommend ever ordering from them. read more

Paid in advance for flowers and a gift to be delivered to my wife for our 31st wedding anniversary. The associate promised a morning delivery. By noon, when the flowers had not arrived, I called and was told that the flowers were still in the store and they could not tell me when they would be delivered. I had lunch plans with my wife and Norfolk Florist ruined what should have been a simple transaction on an important occasion. Guaranteed never to see me again! read more

Do not order flowers from this company. I ordered an arrangement based on the picture shown on the website and that is not what was delivered. I guess they thought I would never see the final product live and in person, but I did and it was nothing like what I ordered or pictured. I understand they do not have a refund policy even when it is there error, so DO NOT ORDER anything from them! They gladly accepted my payment but will not correct or refund my money for sending out the incorrect arrangement. It did not even resemble what I ordered. read more

Plans A, B, and C for Mother's Day fell apart in rapid and ugly succession. When all else fails, there is always flowers. And when in Norfolk and you absolutely NEED anything floral, Norfolk Florists should be your first stop and at the top of your 'go to' list. Even though it was the day before a major holiday and the store was busy, the service was the usual personal and friendly. After a few moments of what to the world probably looked like ponderous and deep thought (but was really utter confusion), I chose a nice butterfly/basket arrangement with a big sunflower right in the middle and placed the order while checking in on Yelp. Hey, great, an instant discount for checking in!!! The lady behind the desk retrieved a fresh arrangement for me and I was on my way. All told, Mother's Day shopping was less than 10 minutes (after A, B, and C).... If you need things that grow out of the ground and are NOT weeds, this is the place to go. read more

I order a corsage for my son ( girlfriend) prom date. I order on line, for the next day. It was right on time. The color I asked for was perfect! I think it was a little too pricey. But we where happy with it :) read more

Norfolk Florist - Hot pink, so pretty - Florists Near Me - Virginia Beach, Virginia

I called Norfolk Florist the morning of a memorial I was attending to inquire about the pricing of roses, greenery, etc.... The woman who helped me was helpful, so I decided to pick up flowers later in the day (she said I could just come in and order). I went in and asked for white roses. The woman who was helping me didn't ask me if I wanted any greenery with the roses, just started wrapping them up. By the time I realized she was doing that, it was a bit too late and I needed to run more errands so I ended up not saying anything. When I checked into Norfolk Florist on Yelp, I saw that there was a 10% discount so I asked the woman if I could use that. She said sure but gave me a bit of an attitude when she told me how much I had saved. I just laughed it off because it was whatever but what?! Regardless, the flowers were pretty and it was what I was looking for, but the service was meh. read more

Excellent. They took the photos I had, and made to two lovely arrangements; a swag for a wedding arch and my daughter's wedding bouquet. They exceeded my expectations, were on time, and lovely to work with. read more

I cannot thank Robin enough. She saved me the day before my baby showers. I needed three "Thank You" arrangements for my hostesses. I found a photo of an arrangement online & emailed it to Robin. She told me they could create this customized bouquet for me & it turned out better than the photo! They even thought of the tiny details, they weighed the vase down with smooth stones - it looked elegant & made transportation easier. Robin was kind enough to deliver the order to my house later that day. What service! Robin was very responsive via email, making the ordering process extremely easy & stress free. Her level of customer service & attention to detail astonished me. I will be using Norfolk Florist again! Thank you Robin! read more

Norfolk Florist - To my Ma - Florists Near Me - Virginia Beach, Virginia

I have been impressed by Norfolk Florist time and time again until I decided to write a review. Driving home from work I decided to surpise my wife with a "just because" bouquet. So I called them while I was driving around 5:20pm. Susan at sales answered the call and my order was in within 2 minutes. She was very helpful on the phone. By the time I got to their shop at 5:35 they had a gorgeous bouquet ready to go. Joe at the store always puts extra care at making the bouquet and the flowers look more beautiful than on their website. Great service and quality over and over again. Thank you guys! read more

Norfolk Florist - Florists Near Me - Virginia Beach, Virginia

I ordered plants for my new apartment. They arrived on-time and in perfect, healthy condition. Watering and sunlight instructions even came with them. What a great shop! I will order flowers from them again and again. read more

Caring people to work with and they made a beautiful arrangement.

I wanted to give an update to my last review. The manager of this location really went above and beyond to remedy the error made in flower delivery. She picked out a beautiful bouquet, delivered it herself to my Mother, and even added in some chocolates. Thank you Norfolk Florist - I will definitely be doing business again with you all in the future! read more

My husband ordered a flower arrangement for me from Norfolk florist and it was beautiful. The flowers are unique and so colorful. I've had it for 5 days and the flowers still look fresh and brand new and some of them continue to bloom. We will definitely order from here again. read more

My dear Husband made a huge mistake at Christmas and Norfolk Wholesale saved him!! My husband wanted to overwhelm me with flowers two days in a row before Christmas and having used ProFlowers in the past he placed orders two weeks before only to find out that ProFlowers is now part of FTD and the issues he had when the flowers did not arrive until 8:00pm on the 23rd and then another arrangement was to arrive the next day as a surprise was cancelled. We discovered that ProFlowers outsourced their delivery to Chesapeake--we live in Ghent but so why Chesapeake???This was news. We live literally five minutes from Norfolk Wholesale and why would my husband order from ProFlowers when he could have easily placed an order from Norfolk Wholesale. I love my husband and he would send me flowers from ProFlowers when he was out of town or sending to friends. We have ordered from Norfolk Wholesale before and always so professional and on the 24th he went into Norfolk Wholesale Floral and initially tried to order but was told it was too late until the main floral arranger took over and I received a most beautiful rose arrangement that I still have. I cannot praise them enough and will never ever use anyone else. As a plus the arrangement I received was half the price of the Proflowers two arrangements. HIghly recommend!! read more

Norfolk Florist - Are these amazing-the florists went up and beyond for my husband! - Florists Near Me - Virginia Beach, Virginia

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I had such an excellent experience at Norfolk florist last Thursday that I felt compelled to write a review. I stopped in without any prior planning and asked for an arrangement to be wrapped and prepared right then. The most helpful woman asked my budget, chose my primary flower with me and then went about making the most beautiful arrangement I have ever received. The arrangement was perfect for our occasion, conveyed the message that we wished for it to do so, and I couldn't have been happier. Thank you from the East Beach Vet family. read more

Don't ever order from here for Valentine's day - they take their phone off the ringer and keep their mailbox ful, then they give you a bogus support email address before setting your status to "delivered" for an order that never arrives. $170 down the train with this POS company. read more

Decent arrangement was received however not the premium arrangement we ordered. After calling, they did say we'd receive a credit for the difference; however if I hadn't received a picture of the ones received I would have never known they skimped. Perhaps just an error, but beware. read more

My husband, who is in the Navy and often away, frequently used Norfolk Florist to send flowers to me. The arrangements are usually nice and at least remotely close to what the pictures on the website look like. This time, though, we had a horrible experience. My husband ordered an "English Garden" floral arrangement for my birthday. What I received was an incredibly heavy potted plant. Of course, I don't know what my husband intended to send me, so I sent him a picture and thanked him the lovely "plant." Mind you, I hate plants and thought this was an odd choice by him, but I thought maybe he was just thinking outside the box. Needless to say, he responded that this wasn't even remotely what he ordered. He sent a picture of the English Garden arrangement, which was beautiful and something I would have loved. Being that he's on a Navy ship and can't exactly call, I had to call them and explain that this is not what he ordered. They acted like "oh yeah, sorry. no big deal. We'll pick up the wrong one tomorrow and get you the right one." Total lack of concern that they just ruined my birthday gift from my husband, and no care that they're putting me out in that I now have to sit around the next day waiting for them to deliver the right one. (Not to mention expecting me to lug that incredibly heavy wrong plant back to the door. Seriously, that thing probably weighs 40 pounds. The delivery guy didn't even bring it to the door at first because it was so heavy. He wanted to wait to make sure someone was home before lugging it up.) I was really shocked that they were so unconcerned about their own error. At least offer to take 10% off or upgrade it to a bigger version or something. At that point I got frustrated and said to just refund his money. She then offered other solutions, but why weren't they offered at the beginning? The "no big deal" attitude and the expectation that I should just wait around the day after my birthday for them to fix something with no attempt to try to make up for their error was truly awful customer service in my opinion. Needless to say, we will not use Norfolk Florist ever again. read more

Norfolk Florist - This is what my husband ordered for my birthday, vs what I received. - Florists Near Me - Virginia Beach, Virginia

These flowers were delivered approximately 15 hours ago. As you can see the mums, which by the way should be the longest living of all the flowers that were delivered, are dead. This is an unbelievable way for a florist to do business. One can only think the business must be in financial trouble since they closed so many other locations and now are delivering Dead Flowers. Make the most of your money and use a different florist. read more

Norfolk Florist - Florists Near Me - Virginia Beach, Virginia