I went to this nursery intending to purchase nine hydrangeas at $60 each. Before visiting, I had…read moreread several negative reviews mentioning disrespectful customer service and employees belittling customers. Despite those reviews, I decided to give them a chance. I called ahead to let them know I was on my way to make the purchase. I arrived shortly before closing, around 5:55 PM. As soon as I walked in, an older gentleman made rude comments about me shopping only a few minutes before closing. One younger employee was kind and tried to defuse the situation, even telling me not to listen to him because he was a "grump." I was prepared to spend over $500, but I left without buying a single plant. I understand that I arrived near closing time, but I had called ahead and expected basic courtesy and professionalism. Instead, I felt unwelcome, belittled, and as though my business was an inconvenience. Unfortunately, the negative reviews I read beforehand turned out to be accurate. I chose not to spend my money at a business that treats customers this way. Respect and customer service matter, regardless of the time of day.

Well stocked nursery and garden products. Very knowledgeable staff. Prices are fair and in line…read morewith other places.

Paul is incredibly knowledgable and has the most beautiful selection of plants and shrubs. He…read morehelped me select many many different items and ALL of them fit perfectly. Want something deer resistant? He's got it. Drought tolerant? No problem. Full sun? No sun? With flowers? With berries? Something beautifully unique? Evergreen? Paul's got it! He is patient, pleasant and kind. His mother is always there to help out and she is just the cutest. I love going to visit. This is a local, family owned business that goes above and beyond both in terms of quality and customer service. A plus!

Paul the owner and his mother are the rudest business people I have even encountered. I asked to…read moresee some sale items and they asked their worker to assist me. I purchased the plants he showed me. After I realized I was not charged the sale price they told me I had picked a non sale species when all I did was buy what I was shown. Since the plants were already in the ground I could not return them and the owners refused to take any responsibility. The were extremely rude.

Large selection of wholesale flowers grown in their own greenhouses. Jimmy and Carolyn are very…read morehelpful, giving a personal touch to our gardening needs. Prices are great, greenhouses and pickup areas are clean and organized.

Amazing flowers. Great people to work with when putting together orders. Great pricesread more

I have been buying flowers from Arthur's for years and have always been extremely satisfied with my…read morepurchases. They answer all of your questions, provide expert advice and recommendations and have a beautiful selection. It's great to be able to support a local business.

Rude and unhelpful staff. Acceptable selections but not worth the hassle. Would not go again.read more

For the pumpkin patch alone I think this place is worth it if you live locally…read more I cannot speak for produce or previous reviews but I strolled into this pumpkin patch on a weekday and it was better than I expected. Free to enter and nary a soul. There are plenty of pumpkins around. I took some pics, I bought a cute set of tiny pumpkins for $3 and all in all had my fill of pumpkins for the fall!

Fabulous staff beautiful plants Everything is so healthy I buy everything for summer and fallread more

Before current owner wasa poor quality place. New owner has knowledgeable staff quality items that…read more won't let you down. Good value for your money. Chg owners about 2 yrs ago since then zero disappointment highly recommended ​Rich Morgan Brookhaven NY

I fortunately purchased an agastache plant at the Riverhead location at the suggestion of Natasha…read morein order to hid my outdoor air conditioning unit beside my back patio. The plant is beyond beautiful and has grown unbelievably. Thanks for your suggestion to provide cover for our a/c. We would like suggestions to prepare the plant for winter. Also I think we may have to divide the plant because it has grown so much. It's perfect right now but want it to be ready for spring and not grow even more. Can you give me suggestions. I have looked online but there seems to be many opinions and I don't know which advice to take. Thank you so much. We love your garden center in Riverhead. All plants purchased have done so well!

Great garden center for Christmas Trees and spring and summer plants, also had tropical plants for…read moresummer planting..

Joe and Nelson were at my home yesterday to remove some old shrubs so we can plant new ones. They…read morearrived on time, worked hard and cleaned up when they were done. I look forward to their next visit to begin planting. Joe is very knowledgeable, friendly and professional. I highly recommend Sam's BC Nurseries. Bob D East Setauket

I stopped in to our local Nursery shop. They have a amazing…read moreselection of flowers, trees & garden products. What caught my eye was the amount of Beautiful Cement Statues they have for the garden & Backyard. The workers are super helpful. I would definitely recommend this Nursery.