I hit a deer,and Phillip and his crew did an awesome job fixing my car.The bumper doesn't match…read morehowever,but its an older car and I'm not too worried about it,he also replaced a brake light bulb which wasn't even effected during the crash.

I recommend this business. My wife's car was damaged and I came in on my appointment time. They…read morerepaired it on time and did it right. They gave a reasonable cost. I am going to use them again.

My car suffered some body damage in an accident in October 2025. When I needed body work in the…read morepast, I've called on Gary Austin, who owns Austin Body Shop in Oxford. Gary worked with my insurance company to get the estimate to repair my car approved, including receiving approval for a supplement to his estimate. In addition to repairing the damage, my car came back cleaner and looking better than it has since it was new. Jeremy Austin, Gary's son, does an excellent job of providing extended customer support. I hope I don't have any more body damage to repair, but if I do I will be calling on Gary Austin.

Austin's Body shop has been amazing they are quick to respond and they really work with their…read morecustomers. I had to take my friends BMW there and they had to do tons of work on it and they bent over backwards to work with us to get it perfect. They are very honest and upfront with every step they took with this job. I appreciate all their hard work and love a family run business

The best of the best. I've had two different situations hours away from where I live and somehow…read morethis company showed up for the recovery (more of a rescue honestly) both times. On both occasions, they went out of the way and put in more than what was asked or required and didn't ask for anything extra to do so. They stay patient while I tried to figure out what the best solution would be for me, still shut up after my phone ended up dying and they didn't even hear from me, and bought me and my daughter dinner and made sure we were safe until we were able to get ​our vehicle fixed. Did I mention they ALSO fixed the vehicle!? 20/10

Eddie was my tow driver today! He was very friendly and helpful. It was kind of a long tow about 45…read moreminutes but he had a good attitude about it all. Thank you Eddie Horsley.

That deal may cost you in the long run!!! My son used them 3 times. 1st carried his truck to Leeds…read moreto get transmission work. The transmission shop wanted 2500 more to do the rebuild than AAMCO. 2nd time Brought the truck back home from Leeds. The truck was loaded backwards. So when it got home, the wind got behind the fuel fill cover and blew it off. ($250.00) to replace color matched. 3rd time to carry the truck to AAMCO was loaded while still in gear. I got the transmission is bad, but my yard wasn't.. Whatever method was used to offload the truck at AAMCO bent and gouged the driveshaft. (I have Pics) So far, The truck's transmission has been fixed and now going on the 3rd week waiting on a driveshaft that has been ordered to replace the damaged one. I have an estimated shipping time for a driveshaft and could get it overnighted, but its not my place to order the driveshaft that negligence broke. If the replacement driveshaft is not here by the end of the week, I will order one so (1) the truck will be fixed and (2) It can be moved out of AAMCO's way as they are crowded. Then I will be forced to go to small claims court.

Excellent service! Very responsive and on time. Very reasonable pricing. Very professional and…read morepolite technician/driver.

Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!

I have roadside assistance through Verizon. I had a blow out at 4:30 am on the way to work. I…read morecalled them (11:30 am) to change my tire. The text road chat said Spears Company would assist me. It would be approximately 90 minutes before they could get to me. A gentleman whose name was Johnathon called me almost immediately. I told him my location. He said he had just got into wafflehouse to get him something to eat because he had not eaten. Then there was a long pause. Almost as if I were supposed to respond about his accidental fast. It's hot and I need my tire changed. I do not care that you have mismanaged your time and haven't had anything to eat. He got there twenty minutes later after telling me to be safe. He never was cross with me but he was a bit pushy. I need your expertise sir. I am sorry that my tire inconvenienced you. If I were to ever have a roadside need again I hope they don't use this company. My experience was very strained and I do not recommend.

My car battery died with my car stuck in my garage. Johnny came out quickly and got my car jumped…read moreoff enough to get to O'Riley's so I could buy a new battery. He even met me at O'Riley's and let me use his discount. My battery would have cost me $200, but with his discount I only spent $180. He even took the time to install it for me. He was very nice and super helpful. I hope I get him again when I need roadside assistance in the future.

I bought a great used vehicle at a great price, I'm very happy about the deal I got, they were very…read morefriendly.

TRASH TRASH TRASH Mike the Owner is VERY RUDE and very…read moreunprofessional. He got upset and raised his voice at me because I would not give him details about my personal business as I went to pick up my keys after my car was paid off! He yelled and tried not to give me the keys and also refused to give me my paperwork. He obviously has a problem with women speaking up for themselves or maybe just people of color. He definitely should not be a business owner with that attitude. He also had customers in the store that he did this in front of. They left out after his privilege started leaking! Very unprofessional. -32/10 is what I give his company! (Chad is amazing by the way!)

Had a car painted here. Accidentally backed into another car. Workmanship was excellent and done…read morein a timely manner. The vehicle came back looking like I never backed into something. If I ever do that again, will definitely bring it here.