My car battery had completely died and I contacted USAA who got me in touch with this towing…read moreservice. Their expected time of arrival was 45 minutes. I waited the 45 minutes reached out to them and they told me another 40 minutes, then 20 minutes then they lied and said they had sent someone out which they never showed up. I contacted USAA who contacted them and the towing service told them they would arrive in 20 minutes. Long story short I waited almost 4 hours and no one showed up then they stopped answering phones calls and hung up on me and didn't respond to USAA either. They are very unprofessional, extremely rude and they are liars. They never showed up by the grace of god some random people helped me. I would never recommend this service and I've contacted USAA to flag this towing company so that other USAA members can avoid this company.

From the owner: Call today for all your towing and hauling needs. read more

Just communication , knowing stuff, PUT THE EXTRA EFFORT TO DELIVERY MY CONTAINER UP A DIFFICULT…read moredrive way. Good driver and owner, the little guy still rules, meaning the single owner of truck and driver is still out there. Help support this man in his self employment, He's good.

Always comes in clutch! Thank you so much for fast and reliable service. We appreciate it!read more

John is a lifesaver. My wife and I were traveling, and ended up in a car accident, effectively…read moreending our vacation. He responded to the accident quickly and efficiently, getting our car out of the road. The morning after the accident, he picked us up from our hotel and took us to our car so we could empty it out. Then he gave us a ride to the airport so we could fly home. He was wonderful.

While I was at work, my tire went flat. I called Towing 4 U and he came to my rescue!! It was quick…read moreand easy and one of the more reasonably priced towing services I've ever used! I will definitely be calling him again in the future!

Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!