This company should not be allowing to continue scamming people! My ordeal with them was insane. It resulted in me losing $400 in cash and an antique desk that Mr. Norris liked and said he would credit it to my account. They came back out and I thought they had installed my new pump but the septic still wasn't running. He wouldn't return my phone calls. I put a stop payment on a check to them for the balance and called another septic company. When that man open my septic lid, it was empty! There was no pump in there at all! read more

I took my septic pump over there to see if they could fix it, I never got it back, the phone # they gave me is no good. I went there the next day after I talked to the guy. The pump was supposed to be on his porch. I have tried to call there every day for over a week. DO NOT trust these people. Nothing but a SCAM. I need the parts to hang my new pump and attach the hose to it read more

Norris Septic Repair Service - Septic Services Near Me - Batavia, Ohio

Had my tank cleaned unclogged the main line. At what I thought was a bargain for 400. I had a few questions about my system they answered them with no hesitation for mumbling about which tells me James was very knowledgeable I appreciate his time and explaining everything I needed to know. I had to call him back about a question and and issue I was having he got back to me immediately and had a solution that I could try and it worked. Will definitely have them out again. Ps they get an a+ in service, professionalism, and biggest part understanding my frustrations in dealing with the matter. Great company read more

If I could give them a 0, I would! We have only lived in our house for 15 months and have had them pump our system every time and they have had to come 3 times in that time frame which is absurd. The second time the owner threw himself under the bus ridiculing the person who previously came to pump the system because he said it wasn't emptied and he was the one that came!!!! So we were charged extra for it being overfull when they obviously didn't do their job. They just came out again last week and left a bill for $275 saying the work performed was them pumping the septic system and then in the notes they suggest we have the system pumped since they obviously didn't. My husband checked under the lid and it was still full! I called them a few days after regarding the bill and was told that if it says the system was pumped then it was. Here we are a week from when they supposedly pumped our system and the alarm is going off again. I called in and told the same guy I talked to that I had called regarding the issue and that the alarm was going off again and he said well you didn't pay the first time, so you will have to call someone else and hung up on me. This company is a joke! They want us to pay $275 when they didn't do what was noted on the bill and are unwilling to remedy the issue. Save your money and go with another company that doesn't make a living by scamming hardworking people. We will definitely be calling someone else from here on out. read more

Norris Septic Repair Service - Not emptied - Septic Services Near Me - Batavia, Ohio

Mr Norris charged me over $400 to clean my septic tank, clean the ports in the mound and replace the float switches for the septic pump. After having continued problems with the septic Mr Norris would never come back and look at it. After having a more reputable septic service look at it, turns out Norris used the wrong float switches and improperly wired them. Further he never even cleaned the ports in the mound. He's a liar and thief. Avoid him. read more

I paid for services that were never completed. If you want to be ignored after your check clears, James Norris is your man!