Awful company that lied about the job! Darryl, who worked for them in 2018, did the best he could…read morewith the materials they provided. I had roots growing in my pipes and instead of paying another company $7000 to replace the broken pipe at the elbow that allowed the roots to grow in and cause back-ups, he suggested sewer lining, which is supposed to cover all the cracks in old pipes. The quote was $4500 to line 30 feet from the basement out to the end of the yard. There was no mention that the liner can't cover pipe elbows! It was nothing but a disaster! When Darryl attempted to do the job, the 1st thing to happen was the liner got stuck in the pipe, under the basement floor! He had to break open the floor cement to pull it out! He was forced to replace that pipe and redo the floor cement! Then it happened 2 more times! It turned out my pipes were 4 inches and they only had 6 inch liners. Halpin refused to get 4 inch liners! Finally after weeks later, getting the liner in place and supposedly the job was done, my pipes continued to have issues of a back-up on the basement floor! In the meantime, Darryl left the company! I can only imagine why! Each time this happened, I called to complain and they came out and said I had root problems and snaked it to clear it! Each time I asked why I had roots after they lined the pipe, they claimed they told me the liner could not line in an elbow and that's where the roots were! I argued with them that I was never told that but they claimed it was my problem and not under warranty anymore! I told them that from the beginning, I knew the roots were in the elbow and that's what the original job was supposed to fix! I knew because the other company showed me on the video during their $7000 quote! Darryl never told me that the liner would not cover the elbow even though I made a point of telling him that's where the problem was! There's nothing in my quote, either! It says a full 30 feet will be lined! The last guy that came tried to charge me to snake it and I refused! He said he wouldn't charge me that time but anytime in the future, they would! That's 5 yrs ago! I've had back-ups, twice a year since! I've had to call a different plumber each time (Because I refuse to give Halpin another dime) and for the last year have been getting root killer to help! AS A RESULT, ALL PAPER HAS TO BE PUT IN THE TRASH CAN! CAN YOU IMAGINE ALL YOUR DIRTY TOILET PAPER ALWAYS IN THE TRASH!? IT HAPPENED AGAIN YESTURDAY BECAUSE MY 11 YR OLD GRANDSON FORGOT AND PUT PAPER IN THE TOILET AND THAT FAST, IT CAUSED A BACK-UP! I'M NOW 67 YRS OLD AND HAVE TO DEAL WITH POOP BACKING UP ON THE BASEMENT FLOOR, AGAIN! ALL BECAUSE HALPIN PLUMBING RIPPED ME OFF FOR $4500 TO LINE MY SEWER, BUT DIDN'T LINE THE PART I CALLED THEM ABOUT IN THE 1ST PLACE AND THEY DIDN'T TELL ME TILL IT WAS TOO LATE AND OUT OF WARRANTY! IT'S LIKE I NEVER HAD THE JOB DONE! I HAVE THE SAME ISSUES I HAD BEFORE THEY CAME AND WASTED $4500! AND NOW I CAN'T AFFORD TO HAVE THE JOB DONE RIGHT! DARE I SAY, HALPIN IS A SHITTY COMPANY! BUYER BEWARE! I'd post picts but I don't want to waste anymore time on them cause I have a mess to deal with!

They robe you with-out a GUN. Simple kitchen drain clean out charged $312.09. I learned my…read morelesson. Competition is $88.00 to $99.00. WOW WOW, said enough.

Had an emergency situation and was given the name of this company…read moreThe gentleman arrived, evaluated the situation, and Fixed the issue all one explaining what it happened why it happened and what could be done to prevent the problem in the future This is the kind of service everyone wishes for in today's world

Great and prompt service and installations! This young company has restored in good service in the…read more"trades". Every member of the staff from owner to technicians are lovely, efficient and all around a pleasure to work with. And the work has always been top notch. Highly recommended!!!!!

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

I have been one of the volunteer caretakers of the Mt. Washington Cemetery for the past 37 years…read more We have a beautiful fountain in the cemetery, but it stopped running. Joe Buring of Curry Electric came out to the cemetery yesterday and, with exceptional attention to detail, he installed a new GFCI outlet, repaired other parts of our electrical system, and left with the fountain running like new. He was so personable and a perfectionist at his job. We were completely satisfied with his work. This is the third time I have used Curry Electric. Just last week we needed a few electrical tasks done in our home. The scheduling process was a breeze and Larry Smith arrived within a day of our call. He came out on a sweltering day. He had to turn off the electricity to the part of the basement where he was working and the poor guy was drenched in sweat, but was one of the nicest, most efficient people I have ever met. Larry did a beautiful job repairing everything and the bill was so reasonable. We could not be more pleased and we will call on them for any electrical needs. I recommend Curry Electric unconditionally!

Really concerned about a possible wiring issue in the home. They received all of my questions, took…read morea took at photos, and got right back to me. Very kind people and very willing to help me understand the wiring and care needed for my situation.

Neal's came to clean out our tanks today (4/18/26) and did a great job for a decent price. The man…read morealso explained some things to me about the system and its maintenance. Recommend them.

Neal's Septic Service has cleaned our septic system for years. Very reliable and does and…read moreexcellent job.

I have no complaints about their initial installation of my system, that's why I did in fact, give…read morethem one star. However, after allowing HoehnContracting to service my system I noticed the system had stopped running, and I had asked Paul to look at the system because it was not running! Paul took it upon himself to replace my $89 timer box with one of his choosing, and without my consent, and after which, he lied to me about the cost of the timer and told me it was $425 ! When in fact, it only cost $224 ... along with a service charge fee of $125 if that wasn't bad enough when I told him that he could have replaced it with an $89 timer, and that I did not want that timer for $425, he said he would take his timer back, but in doing so, he took all of the wiring for my timer, that was originally there and hardwired from the house, he now has it cut off at the bottom of the tank with a female plug and nothing from that point to the surface where the timer box is! He then left with his new timer in hand and the wiring for my system ! That wiring, was there before he decided to take it upon himself to do anything without my permission or consent The sad thing is, I had this done for my stepdaughter who is a single mother of two teenage boys and struggling to make ends meet, and now, with Paul taking the wiring, I am unable to put the $89 timer in to make her system operational. The only thing Paul chose to do was have his employee bring back a decrepit old rotted wire and dropped it on the ground and pretty much said here you go do it yourself. Even if the cord were long enough to reach the bottom, which it was not, it was far too decrepit to risk a fire just because someone got mad that they didn't make an extra $200 off of a 100% mark up , and then lie about it! Now I should mention that the system is a good six / eight feet underground! i'm in my 60s and completely disabled, and he expects me to crawl down in that hole and fix what he tore up A police report has been filed and I am awaiting that report for further action!

We have a Jet septic system that began leaking after a patch repair was attempted and failed two…read moreyears later it was determined the seal between the top and bottom sections of the cast concrete had failed because the top section had shifted. Trying to find someone who had done this type of repair work in Hamilton County was not easy. Luckily I found Paul Hoehn and he explained what needed to be done, that he had done it before, and while it would not be cheap the system would be able to be saved. What a relief. The location of the system was on a hill and not easily accessible. Paul planned out the correct equipment to complete the project quickly and safely. Paul made sure we were without septic service for the shortest amount of time(probably 5 hours) during the repair. He was in constant communication with us. Providing pictures as the job progressed. It took about 3 days from start to finish, be we are so happy to have a fully functioning system again. Paul and Scott were both very respectful of our situation and worked to get us back in service quickly. I'm sure this repair will last for many years. If you have an issue with a septic system give them a call. We can not say how happy we are that we did.

Pumped our septic tanks. Excellent service & price!read more

Great work from Shawn and his assistant Timely , fairly…read morepriced, and they got the job done highly recommend Great attitudes Quickly went about their business

Paid them to do rough in plumbing and they put the body spray in to far back resulting in having to…read moretear out the shower just to fix. Called numerous times they don't want to fix the work. A bunch of red neck plumbers!