Joe was on scene in 10 minutes and loaded in 15. Thanks! Quick and professional. Careful with car read more

Norris Towing - Towing - Towing Near Me - Cleveland, Tennessee

Jacob arrived within ten minutes of our call to Honda Roadside. He was professional, fast, great customer service, friendly, and just a superb guy. I highly recommend Norris. Ask for Jacob! read more

I had good luck when the guy from Norris Towing, Cleveland, Tennessee stopped to help my tire puncture. Personable and professional, he knew all the local tire dealers, and stayed with me until we found the right size. I'm sorry I had the flat, but sure glad I wound up with Norris. Decent price, too! read more

We got towed by Joe, after our rim got bent by road debris. Joe helped us find new rims and got us back on the road for our trip, and was nothing but kind, helpful, and knowledgeable. An absolute saint and worth every penny for the help we needed precisely when we needed it. read more

Wish I had a 0 stars option. Extremely rude, defensive and incompetent driver. Call someone else. Didn't seem to know what he was doing.

I got an unfortunate flat tire after some big silver object fell from a fire truck, I didn't have time to avoid it, and ughhhhh drove over it. I wondered if my car survived the rollover but then "check tire pressure" lights came on and driving felt weird - pulled over to the side of the road, did a walk-around, and my front right tire got a really bad flat. After spending an hour on the phone with first AAA and then Acura roadside assistance, and then told it would take 60-90 minutes for the tow truck to arrive, I googled "tow trucks near me" -- and Norris Towing became my hero. First they are at the top of the search results, and seeing the 4.5 stars on Google were enough reason to call them. A very warm & friendly voice answered the phone, and they said they could send someone in 30 min. I wished it were sooner but 30 min was much better than Acura quoting 60-90 min. Then not too long after that, another friendly voice, Cephas, called to say he was about 20 min. away. When Cephas arrived, he was able to quickly & efficiently load my car to the tow truck. And then immediately we were off to the nearest tire store at NTB. Awesome service and very nice guy who was very comforting and after hearing stories about a couple of his other customers, suddenly my flat tire situation sounded very normal :) Highly recommend them if you need towing in the Cleveland area. Norris Towing is great! read more

We broke down on I-75 north just outside Cleveland TN, the State Troopers recommended we try these guys. Fast response time and made a bad day better. Thank you for coming to our rescue! read more

Broke down in old fort, Tn..AAA called Norris towing and they had help there within 30 minutes..Joe my technician, notified me on how long he would be and was beyond helpful making sure I knew where I needed to take my truck and if there were any special request I had..if you ever need towing service use NORRIS!!!..and ask for Joe! read more

Mr. Moore has consistently been a blessing in my life saved me 3 times, always cordial and patient very 12/10

Hit a curb and popped my tire. AAA sent Norris Towing to assist me with a tire change. Joe from Norris contacted me very quickly and arrived within 30 minutes of me placing my service request. Joe arrived and changed out the tire very quickly. He was super friendly and and very professional. From his initial phone call to his demeanor during service, I could not be more pleased with the service I received from him. Thanks again Joe - You are amazing and saved my day Saturday evening!! read more

They were able to come quickly and were very kind. They asked a lot of questions to make sure we got all the help we needed. Reasonably priced. read more

I popped my tire and got roadside assistance from Joe. He was phenomenal! Joe arrived quickly and changed my tire promptly, but thoroughly. He was kind and personable. I would recommend him to anyone and appreciate his noteworthy assistance today! read more

I had a flat tire and Joe was prompt and very nice. He helped make a bad event much better. Didn't have to wait long at all. Thanks Joe!

when you explain to the tower not to start your truck because parts have been removed and it doesn't need to be started but he doesn't care because it's inconvenient for him and he does what ever he want with your truck . gets in out drives it onto the ramp . well heck I could have done that ! them you have to pay for his incompetence and rude behavior . would not recommend. if I could leave zero stars I would . read more

I am from Indiana and was attending a conference in Cleveland, Tennessee. It was a little scary to be out of town and have a problem with your car. Joe from Norris towing came to jump my battery when it would not start. He came early than predicted, was very polite, and did a great job. He even instructed me on how to tell if it was the alternator or battery. Thank you Norris Towing! Thank you Joe! read more

Alaways had prompt friendly service although they do not know how to operate a credit card machine.

Don't use this company for your mental sake. Owner has a terrible attitude and will make you more frustrated than the situation you are already in. read more