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    North American Auto Group

    1.3 (3 reviews)
    Open 9:00 am - 8:00 pm

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    8 years ago

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    8 years ago

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    10 years ago

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    Supreme Chevrolet of Gonzales

    Supreme Chevrolet of Gonzales

    2.7
    (35 reviews)

    Started out with a bad buying experience. Paid for and picked up a 2 year old vehicle that had been…read moreused as a rental car. The car had tire balance, alignment, and lighting issues that I didn't catch in the 2 test drives I did on the car. It took 2 visits to get the car properly fixed. The first time the alignment was done it was not done correctly, and they had not put an inspection sticker on the vehicle, which they made no indication to us they couldn't do before we left on the first service appointment. On the second appointment they got the car completely right and also apologized for the error, however the buying experience was still a stress-inducing hassle the whole way through. If you do buy from this dealership, make sure you're 100% positive you know what you're talking about, because I did research and still got a raw deal at first. In closing, the dealership did make a good faith effort to resolve our issues. Would hesitate to visit again. It's been a few weeks. We went to another dealership and purchased an extended warranty for the vehicle for half the price of the warranty Supreme offered us, with an additional year. The dealership also made us pay for their auto guard window etching, which is not required by law. Don't sign for it. I personally wouldn't purchase again from this dealership. A dealership just a little further up airline on the opposite side is a better choice (hint hint)

    Poor execution at service department. Dropped a two year old vehicle that wouldn't start. Took an…read moreentire week to fix. Next to zero feedback on vehicle status. Didn't even take care of some of the items requested. Would not use this place for service. I showed up Friday after not returning our calls and the keys were on the counter. The service advisor was very helpful and nice who returned the vehicle and explained what was wrong.

    Ascension Honda

    Ascension Honda

    2.4
    (17 reviews)

    My husband and I had been looking to trade in our 2014 Honda Odyssey, so he put some feelers out to…read morelocal dealerships in the Baton Rouge area online. Ascension Honda was the most responsive from the get go. Another dealership never even responded. ‍ We decided to make an appointment to talk with someone in person at Ascension Honda, and after much patience and discussions, we decided to trade in our van and buy with Ascension. The salesperson, OJ, was patient, respectful, and forthcoming from the moment we walked in. Only good vibes from him. Then, we met with the finance manager, Jimmy, and again, very impressed! Both were very personable, informative, and patient with our many questions. The owner, Ken, was also walking around and is reported here quite often, which is super cool! Buying a car is not a quick process, but we're grateful we were thorough and chose Ascension Honda!

    When I bought my car in February of 2025 Ashley was an awesome sales rep. Ashley gets 5 stars from…read moreme! The service department however does not. I got free oil changes and tire rotation when I bought my car. Each time I bring my car in the service department of course wants to do all this extra work on the car. The car does not have but 50,000 miles on the car and therefore does not need half the work they try to do each time. I was called about doing a break flush for $119. I said they could do the break flush and my oil change and tire rotation. I get to the dealership to pick up my car and they charged me $300 dollars. When I asked the service rep about the charge she with an attitude said "nope its $250 as she walked away with my card. Upon looking further at the charges I was charged $250 for the break flush when I was told over the phone that it was $119 and a $70 dollar charge for parts. I do not know what parts were used on my car, other than an oil filter which is supposed to be free and brake fluid which does not cost no $70. I will not be back. Free oil change or not. I would rather pay people who are trustworthy and not just trying to get money out of me.

    North American Auto Group - car_dealers - Updated June 2026

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