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    North American Title Company

    5.0 (1 review)

    Services - North American Title Company

    Buyer's agent

    Listing agent

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    10 years ago

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    Brandie Mathison-Klein Group - Homes for sale

    Brandie Mathison-Klein Group

    (4 reviews)

    Horizons West / West Orlando

    The Mathison-Klein Group helped us to sell our home in record time, over the asking price! Our…read morerealtor was professional and organized, while the support team helped us through every step of the process. Selling our home was truly a painless experience because of this support! I couldn't recommend this group more for sellers in the Lake County area!

    My husband and I felt so disappointed to sell our house through Mathison-Klein Group in Clermont…read more Before we decided which Agency we went for, we interviewed a few big agencies, finally we chose Mathison-klein group because the agent shown professionalism and was presentable. It all went wrong after that. Our house had been at market for 2 and half months since mid of April and not even received 1 decent OFFER, it shown the price we set was wrong and the set price was encouraged by the agent. During that period, our agent never actively messaged us, only replied us when we had questions for her, mostly asking about what we could do to attract more potential buyers and her answer was always the same to lower the price. We even asked her to do Open House twice for us. Our agent had holiday at beginning of July and we were assigned another agent. The new agent seemed pretty helpful at the beginning. After week and a half, I told him if there's no decent offer, we may take our house off market for awhile and magically, he gave us a solid offer the next day. The buyer was the one he mentioned a week before with a really low offer, he said how solid this buyer was and would like to pay a little more, they even prepared a contract. So finally we accepted the price, then the truth came out. We found out this buyer was AN AGENCY too, he represented himself as own agent and our agent NOT EVEN MENTIONED ANYTHING ABOUT THIS. I understand agents need to buy house too, BUT during the whole price negotiation, I felt so unfair to deal with an agent, they knew the market, so they pushed our selling price way lower than market price and I felt MY AGENT WAS HELPING THE BUYER TOO. I couldn't believe that. The whole process of selling house with Mathison-Klein Group, we never felt being helped by our 2 agents but pushing us to sell way below market price. I supposed to give 1 Star, I only give 2 Stars because of the business owner Brandie talked with me about the whole deal was done. Even it has passed over 3 months, my husband and I still feel angry about that. So please do second thought if you want to sell your house through them.

    Mike Richards - State Farm Insurance Agent - State Farm Agent

    Mike Richards - State Farm Insurance Agent

    (2 reviews)

    Horizons West / West Orlando

    Absolutely no customer service...We had our auto insurance through State Farm for over 20 years…read morewith no tickets or accidents from South Florida, Central Florida to Texas to Arizona back in Florida... we were so very loyal to State Farm... I relocated from one division to another with my company and 2 of my paychecks were not direct deposited .. in deep grief over my husbands death having difficulty dealing with all the responsibilities which they were very aware of because they had to change our insurance etc they were as cold and not sympathetic at all the entire office are not very welcoming..well one payment didn't go through.they said they sent a letter --never received it..they never called to let me know they just cancelled my policy and in turn my license was suspended... unbelievable!!!! After 20 years never missing a payment ... you think I would receive a call asking if i was having difficulties or was this just a bank mistake.. i had overdraft protection but for some reason it didn't protect me...they won't reinstate any insurance for me now and i pay twice as much with another company and it won't go off my record for 5 years!!! Thank you very much.. the DMV associates were very sympathetic and helped me a lot more than our agent. This was my horrific experience... buyer be ware....

    I've been a loyal State Farm customer for the past 10 years and after today I will never insure…read morewith anyone else. Lara Henschel has assisted me since the day I walked thru the office doors at age 17 to insure my 1st car. And today when an auto glass company completely botched a rock chip repair to the windscreen of my brand new BMW, she had another company calling to set an appointment less than 5 minutes of getting off the phone with her. I never leave reviews online, but I'm posting this everywhere on the internet. Whether it's a beat up 1995 Pontiac or a 2017 BMW, Lara has always gone above and beyond for me and I would just like to acknowledge that since it's so rare these days. So if you're looking for insurance in Clermont, I could not give a stronger recommendation.

    North American Title Company - insurance - Updated September 2026

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