The Wurzel Agency has been awesome. Answering all my newbie questions without making me feel like I…read morewas wasting their time--actually specifically assuring me that that's what they're there for. Finding ways to get me the best coverage and pricing for my needs (and I shopped around and found, even getting quotes directly from other insurers, Christy at the Wurzel Agency found me the better rates). Helping me through the natural kinks and speed bumps that came up during the home buying process, again, never making me feel like a pain or a waste of their time. I haven't ever filed a claim through them, but I expect that if I ever have to, I will receive the same warm and thorough service that I have up to now. Thanks, Wurzel Agency! Oh, and I heard about them as a reference from my parents, who did file a claim after a hurricane one year, and they highly recommended. So there's that :)

I used to work with another insurance agent for many years; but unfortunately, that agent let me…read moredown multiple times. As a result, I began searching for other agents both online and by referrals, and after looking at reviews and contacting several potential agents, Robert stood out from the pack. So now I've had the opportunity to work with Robert of Wurzel for a few months, I am happy to report he has been helping me insure a recently purchased home, my previous house (now an investment property), and is currently helping me with auto and umbrella policy quotes. Rob has been proving over and over again to be someone trustworthy and highly efficient and effective, and with a great customer-centric mindset. What I like: - Professionalism - Robert is always professional and cordial - Reliability - Robert always keeps his commitments - Detail-oriented - Robert meets my high standard of being very detail-oriented - Patient - because I am very detail-oriented, I always ask many questions and go deep into insurance quote details (a LOT more than the usual customer)... and Robert always patiently responds to all my questions, concerns and requests What I REALLY like: - Technology: Wurzel makes very good use of technology: online appointments, e-signatures, etc etc... in fact, I never met Robert in person or went to his office (yet)... this is especially important now during COVID days So, in summary, I highly recommend Robert and Wurzel for any of your insurance needs.

Had an amazing service my insurance was sorted for my car hassle free would 100% recommend for…read morecheap insurance without having to lift a finger!

I just recently moved down here and having to go through changing insurances again would have been…read morea hassle if it wasn't for Farmers Insurance at this location. Staff made me feel like I was in safe hands and they attended my every question with reassurance. 10/10 recommend this place to take care of you.

What a pleasure it is to do business with Jodi Goldberg. She made the process of changing my home…read moreand auto insurance both easy and a rewarding one as she was able to save me over 400.00. She was also able to detect a gap in my home insurance that I was not aware of. My Florida room was not covered in my old policy but through Jodi's professional review of my coverage she was able to uncover this obvious over site. I will make sure to refer her to my friends and family because Jodi is someone I can trust. Thanks again Jodi for the 5 star service that you provide and I look forward to a long lasting relationship with you !!!!!

I can highly recommend Stahl Morse and Associates and in particular, Dana Layou, I'm going through…read morea very difficult time, and Dana showed great patience and quiet persistence. She researched various options and got a fair deal from our new insurance handler. She also took the time to explain to my satisfaction why other options might not be viable.

Liz Socie has done an incredible job helping me and I am very grateful. I was looking for a new…read morehomeowner's insurance policy and she was referred to me by a friend. Because my roof is right at the 20 year mark, there aren't many places that will write a new policy. Liz did her due diligence to contact the county for permit records and reached out to several insurance companies to see if anyone would work with me. She did find one company, but that policy was a little more expensive with a little less coverage than my current one, so I've opted not to switch carriers. While I wasn't able to give Liz my business this time around, when I do get a new roof (ugh!) and shop for a new policy again, she will be my first call. Her responsiveness and level of customer services were both excellent!

From the start, I give them a 5 stars, because when my wife and I were searching for new auto…read moreinsurance. Our agent had found a coding error made by a towing company when we were with insured by another company. Needless to say he saved us a lot of money. Helped to fix it also. Above and beyond in my opinion. A+.

What terrible customer service! I emailed them and asked to communicate exclusively via email. They…read morereplied that there are some questions that can only be asked over the phone. What a load of nonsense!! I don't recommend them!!

Crystal was kind, polite and understanding . She also was very knowledgeable and up to date. First…read moretime at this firm. Customer service was GREAT.

Hi, my name is Kim and I came to the Jackson Hewitt 32811 location. Mr. Robert Herbst prepared…read moremy taxes, he was very polite and did an awesome job!! I normally go to the competitor, (unfortunately they were rude to me, so I went to Jackson Hewitt). This will be the only place I'll go for my taxes now!!:) Thanks again Mr. Robert Herbst

Absolutely no customer service...We had our auto insurance through State Farm for over 20 years…read morewith no tickets or accidents from South Florida, Central Florida to Texas to Arizona back in Florida... we were so very loyal to State Farm... I relocated from one division to another with my company and 2 of my paychecks were not direct deposited .. in deep grief over my husbands death having difficulty dealing with all the responsibilities which they were very aware of because they had to change our insurance etc they were as cold and not sympathetic at all the entire office are not very welcoming..well one payment didn't go through.they said they sent a letter --never received it..they never called to let me know they just cancelled my policy and in turn my license was suspended... unbelievable!!!! After 20 years never missing a payment ... you think I would receive a call asking if i was having difficulties or was this just a bank mistake.. i had overdraft protection but for some reason it didn't protect me...they won't reinstate any insurance for me now and i pay twice as much with another company and it won't go off my record for 5 years!!! Thank you very much.. the DMV associates were very sympathetic and helped me a lot more than our agent. This was my horrific experience... buyer be ware....

I've been a loyal State Farm customer for the past 10 years and after today I will never insure…read morewith anyone else. Lara Henschel has assisted me since the day I walked thru the office doors at age 17 to insure my 1st car. And today when an auto glass company completely botched a rock chip repair to the windscreen of my brand new BMW, she had another company calling to set an appointment less than 5 minutes of getting off the phone with her. I never leave reviews online, but I'm posting this everywhere on the internet. Whether it's a beat up 1995 Pontiac or a 2017 BMW, Lara has always gone above and beyond for me and I would just like to acknowledge that since it's so rare these days. So if you're looking for insurance in Clermont, I could not give a stronger recommendation.