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    Mike Richards - State Farm Insurance Agent

    3.0 (2 reviews)
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    9 years ago

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    8 years ago

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    AAA Clermont Insurance

    AAA Clermont Insurance

    (2 reviews)

    I live in Groveland, so the Clermont office is the closest, but that does not matter. In fact, the…read moreheadquarters of the whole thing is just down the road in Lake Mary, and yet, DON'T BREAK DOWN! YOU WILL NOT GET ASSISTANCE! My wife has waited for a tow truck for coming on 6 hours! She has been hung up on multiple time by the supposed service request line, was suppose to be called back by supervisors (don't fall for that one, nobody will call you) twice and nobody called back! You would think in a city of over one million people and the headquarters of the whole company, you should be able to get roadside service from a roadside service company. I HAVE BEEN A MEMBER FOR OVER 20 YEARS, BUT NO MORE! WHAT A WASTE OF MY MONEY! We could walk from our disabled car to the Lake Mary HQ in less time than it takes to get a tow from these fools! DON'T WASTE YOUR MONEY!

    I've had AAA for over 20 years and put it to good use. Roadside assistance has been handy. But,…read morethis is a review of this location, and I'm sad to say, they've annoyed me too many times. First off, I pay good money for AAA and expect to be treated nicely for the thousands of dollars I've thrown their way through the decades. What do they do in return? Flood my mailbox with so many damn waste of paper offers its unreal. I think my membership would be cut by 25% if they'd stop mailing me junk. Junk offers, junk mail. This week, this location fell to a new low. I got called. Multiple times. Multiple messages. Mike at x2227 was relentless. I've never had AAA contact me by phone in 20+ years. So, hearing that they wanted to speak to me, I ignored them for a week. When the calls and messages didn't stop, I finally called Mike back. He asked about my place of employment (because of stalker caller ID) and then proceeded to try to waste my time talking about insurance. 1. I've ignored hundreds of your junk mailers, what makes you think I'd be receptive to this? 2. You've never called before, why now? 3. I've had insurance though you before until you couldn't offer me competative rates. So, look that up. "Did you know that as a AAA member..." well, yes, Mike I did. I calmly told Mike that I didn't have time to listen to what he was going to try to sell me and to have a good day. Hung up. Big time pissed at this location. Leave me alone, you already have my money!

    Southern Insurance Group - Motorcycle Insurance through the number one carrier in FL.

    Southern Insurance Group

    (4 reviews)

    Horizons West / West Orlando

    I called Southern Insurance Group last week to cancel my auto policy for my sons car, which was…read morerenewing on December 22. I sold my sons car and he was getting his own policy for another car. It was set to auto pay on December 22. I spoke to someone at the office and she said that she canceled that Auto Pay. She said " just don't pay and the policy will cancel " They withdrew the funds anyway and now I will have to waste more time on the phone trying to get this money back. This agency is Southern Insurance, but they were bought out by this Patriot Growth Insurance. I will be switching my homeowners policy to another agency. This really screwed up my bank account because I was not expecting that large amount to come out of my account. I have been trying to call, but now there is no answer.

    I had a bad experience. Fair warning if you go with them. I got home insurance through them on…read more12/15. I got an email on 3/16 from Cynthia saying I need to purchase another $200-$300 in wind and roof reports. I replied asking why and I even attached the home inspection done a few months prior which clearly said the roof was in great shape. I got no reply. The following week I got a letter saying coverage is going to be canceled in two weeks. I was shocked and called and left messages never hearing anything back. I don't know what to say. Never been treated like that before by a company. Got insurance with another provider just fine. They said the roof was fine but some companies try to gauge you for things.

    Mike Richards - State Farm Insurance Agent - insurance - Updated June 2026

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