Crystal, did an amazing job very and was very personable and explained the whole process. It was…read morequick and easy. Would recommend highly and ask for Crystal.

They advertise being a Credit Union but they are not, they're back for visa credit cards. They…read moreallowed my card to be scammed for several hundred dollars. When contacted customer service they told me to wait 7-10 business days while they research to see if it's a fraudulent charge. After 2 weeks still no refund I contact them again they said visa emailed me with a status but never got the email, First Service Credit Union told me to contact visa. WTH do I need First Service Credit Union for?!? It's obvious why they have less than a 2 star rating...

Always pleasant and attentive. I highly recommend Working with TDECU. They have great programs.read more

I came to this location to open up an account with the Credit Union and had a decent experience. I…read morecame in for the 1st time on a Saturday to which they told me they couldn't assist me since they were fully booked. I'd highly recommend making an appointment in advance especially on weekends since they're only open 10 - Noon. I made an appointment for the following Saturday with Erika and it was cut short due to a glitch in the system. My profile was flagged and I could not finish registration until a manager could verify and approve my application. Through the process, Erika was very communicative and reassuring. She also followed up with me today, as promised and my account set up is underway. Although, I ran into some difficulties and delays, I can confidently say that the customer service is awesome and the team is inviting.

I'd like to receive a better service the next visit…read more We wanted to send money to Perú. And the condition ONLY CASH. I saw. Publicity about loans and I decided no to ask about for a tough service. Then, we looked for the money in a near ATM, when we came back, imagine what it was Closed for lunch time untill 1.pm thru 2pm Have a great day every customer count!!!!

From the owner: Get money online or at our Spring, TX store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans, cash advances, and installment loans at our Spring, TX store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Spring, TX can help you choose the personal loan that's right for you. Apply today. Ofrecemos diferentes tipos de préstamos personales. Hablamos español en su sucursal local en Spring, TX.

O.M.G. Finally had…read moreenough of the remarkably flawed technology associated with Benchmark. How People in the trenches working for the circus keep smiling, I'm not sure. I just closed my account. Then I received an automatic deposit into my personal account at a reputable bank from the account I'd closed at Benchmark! Pleasantly not surprised, I returned the money mostly out of pity, but also for good karma.

Don't be fooled by the website or speaking engagements touting building relationships. The…read morecustomer service is the worst I've ever encountered. It took a full week to return my initial call for a construction loan, (actually two calls) That should have been a warning sign. Yes, I left messages with the receptionist. The office gave some excuse that they are busy or reorganizing or something. But Kelly did eventually call. After deciding to proceed with the process, I uploaded personal tax returns, partnership tax returns, check statements, saving statements, multiple brokerage statements, and more to their website as requested by an email sent by her assistant. (20+ documents) Kelly called about two weeks later to "see what I was building". Unfortunately, I missed that call. I called her office 3 times (3 days) no return call. I called the Dallas main office to see if I could get someone else to work with. They said they would contact the Houston office. Still no call back. I called the Dallas office again, same story, same result. Called Kelly's office, still no return call. Two weeks! Then Kelly goes on vacation and won't be available for another week. Long story short. I get an email (not even a call!) from her assistant that I was declined based on my tax returns. They didn't even need all my bank/brokerage statements. I WASTED 5 weeks on someone clearly not interested in a jumbo loan. I feel VIOLATED having all my account numbers exposed for no reason at all. I could pay for the house in cash multiple times over without borrowing dime. However, I prefer to use a bank to buffer and monitor the money distributions. I am a well-educated (master degree), professional. This is the worst interaction I have encountered in the business world. ***If your finances are more than the work a W2 job and basic checking account, this company has NO ANALYTIC ABILITIES to qualify a loan. If you are self-employed don't bother, if you are retired don't bother, if you are independently wealthy, don't bother. This group is not objective and does not even follow their own recommended "standards" (see below). BTW: I was approved for a jumbo loan by another banker after just one week. Details of the decline; They included one-time brokerage losses from schedule D - but in their own document standard it says " In most cases, a capital gain or loss is a nonrecurring event and you will not use it to qualify your borrower." And they don't include other income such as regularly occurring distributions on K1. Hmmm, So they include one-time losses, but not reoccurring cash distributions. Finally, they did not consider other items from business or Limited partnerships which I do fulfill on all three accounts as verified by my CPA. In their own standards it says: "you may add it to the borrower's cash flow if: The business has positive sales and earnings trends; The business had adequate liquidity to support the withdrawal; and The borrower can document ownership and access to the income. The three factors listed above help assure that this income will be recurring and, therefore, an acceptable source of qualifying income. " I could pay for the house in cash multiple times over without borrowing dime. However, I prefer to use a bank to buffer and monitor the money distributions. I am a well-educated (master degree), professional. This is the worst interaction I have encountered in the business world.

30 minutes with 1 couple in front of me. Apparently waiting on phone call that took forever. 2…read moreothers came and left and I'm waiting luck hour

Vicki was less than pleasant. I simply asked a question to why my verification was taking long and…read moreshe yelled to the whole story the amount of my check and other reasons. I asked her nicely and calmly to why because this is my first time in a cash advance store. I would normally go to the bank but with it being MLK I decided to come here due to the banks being closed. Service was unfriendly. And people were rude. And not of help. Vicki needs to be handled

Katrina Underwood is an exceptional young woman! When our credit union wouldn't notarize a…read moresignature for a handicapped veteran & former employee, we went to Smart Financial. Ms. Underwood not only notarized the doc, she came out to our vehicle so he wouldn't have to try to make it inside. AWESOME experience and employee!! Thnx!!

From the owner: Smart Financial is a full-service, financial institution that focuses on people, not profits. Our…read morestaff is united in its passion to provide superior service. Our purpose is to give back to the community while helping valuable member-owners like you with your financial needs.

Harrry is the best! Always very profesional and welcoming. Great conversation and always take some…read moregold nuggets from him. He is a fountain of information.

From the owner: The Origin Woodlands Banking Center is located in The Woodlands, TX off Research Forest Drive. We…read moreare proud to help our customers with small business and personal banking, home loans, and financial support. Our team is ready to assist you with everything you need to be financially successful. Interested in banking with us? Feel free to contact us at (832) 246-5500 or send us a message.