Except for the map showing their location (not useful & access to office is incorrect), the office experience was flawless and very accommodating as I have some disability. My eyesight has concerned me lately and Dr. Bartlett et. al. was new for me after a huge move to a new location. I could not have been happier and felt my care was in good hands through everyone in the office concerned with my care. I highly recommend them! read more

Never same staff each time. A production line. Many staff members not apparently qualified. Our diagnosis was incorrect. After 2nd opinion, one needed cataract surgery , other diagnosed with glaucoma. read more

Saw several different doctors over 4 years and they were either so so or poor in taking time to explain what they were doing or my diagnosis. I went finally saw a Dr. there that thought was good but was disappointed with my cataract surgery results that he had preformed. I thought that I was going to get better distance vision after the first cataract surgery but instead I now have to wear glasses for distance when I only had to wear them at night before having the surgery. I asked the doctor why I couldn't I see as well for distance anymore, his response was explained in terms I didn't understand and was rushed. I left confused. My distance vision could improve with the second eye surgery in the other eye but I had a bad reaction to the medication and don't know that I want to risk it again. read more

First of all, I love the new location and there's great parking with shade...: secondly.... I had an emergency eyeglass repair that I needed fixed fast before work... and that was no problem for them.... I was directed to the proper area and then a very nice lady fixed my eyeglasses free of charge.... And fast..... I am very happy..... thank you North Bay Eye Associates.. read more

Billing system is atrocious! I practically had to beg for an itemized statement, and when I received it could not identify the charges and credits and how they related to the service I got. Seriously considering changing providers. read more

Thank you for your wonderful assistance Kayla. I love my glasses. -Anne H. read more

Very professional, excellent care, courteous staff. Could not ask for a better experience from assessment, diagnosis, surgery to follow up visits. The very best! read more

Excellent care with Dr Bartlett. He is such a kind, respectful and caring person. Spends the time that you need and explains fully his findings. Worth the wait to leave with a clear understanding of the health of your eyes. read more

Eye exam was fine and Dr was professional. However, when I checked out, they charged me an extra fee, even though I had called the prior week to confirm the all-in cost including a contact lens exam. Did not buy contacts from them and will not be back. read more

Last year, I had two back to back cataract surgeries done with Dr. Michael Seidel and his team at Sonoma Valley Hospital. I was very nervous and put it off for over a year until I met him. He is a great Doctor who really cares about his patients. He is very professional and knowledgeable and perfectly skilled at his profession. I knew I was in good hands. I would recommend him and the staff at North Bay as they are wonderful! My eyes are amazing! read more

I developed large floaters in my L eye out of the blue a few weeks back. I called North Bay Eye, spoke to an extremely personable technician who asked a lot of questions then scheduled me to come in that day after working hours. When I arrived, I saw the technician. I was so impressed by his fund of knowledge and bed side manner that I asked him where he trained. After his general training, he was then personally trained by Dr Bartlett. I then saw Dr Bartlett who was thorough and very kind. He was not hurried even though this was again, after hours. I was very pleased and impressed. read more

This is a eye care factory. The Tech does all of the intake work, and puts you in the waiting room while you dilate. The doctor, Daniel Ahn, then pops his head around the corner calls my name and walks away. I quickly gathered my stuff and walked into the office area and couldn't figure out where to go. He then pops his head out (again) and says "you coming?". I walk into the exam room, he never says hello, how are you etc. but says "sit there" pointing at the exam chair. He takes out his little eye light, looks into my now dilated eyes and says "your eyes look fine. You'll need a new RX for your glasses, go see your optometrist in a month and I'll order a CT Scan just in case". And he walks out. No goodbye, see ya later, no nothing. And this guy is young! Hasn't he heard of bedside manner, customer service, repeat business?? He'd be the last guy on the planet I would have do any procedure on me. His ego is too enormous for me. Being a doctor doesn't make him a god. Just an egotistical jerk. read more