Dr. Lu and her staff are Awesome!! My Wife and I saw Dr. Pittler for many years until he retired, selling his business to Dr Lu. She has certainly continued with the same top quality Optometrist traditions that Dr. P. followed throughout his career!! read more

Dr. Lu was super patient and easy to talk to. The wait time was very minimal and the whole visit was great.

My 3rd visit ever to an eye doctor and perhaps the most satisfying. There were a number of tests given that I know I've never had before AND a picture taken of each eye! Even though I'm at the age when one might expect that some disappointing news, this was surprisingly better than expected. Dr. Pittler was friendly and thorough, and frequently asked if I had questions. He made me aware of the options that were available to me and let me know that I had choices. The office environment was very pleasant and the staff was welcoming and friendly. I would strongly recommend to anyone that was looking for an optometrist... read more

Excellent staff, they are off the chart wonderful! Dr. Pitler is great explaining step by step what he was doing. He pointed out great benefits I should use from my medical coverage, saving me a lot of money. This was the very best exam I have ever had. The location is great, the office is very clean, and the overall vibe is wonderful. Lakeville Eye Care is the only place to go! read more

Superb experience at Lakeville Eye Care on a recent eye exam. The staff is friendly and the doctor is much more thorough than I've had in years past. I felt like everything was well checked and all my questions answered. The doctor did not seem to be in a rush which was quite nice. I've already referred Lakeville Eye Care to a handful of people and will continue to go here myself. read more

My family of four has been coming to Dr Pitler for years! We certainly agree with all the great reviews. Dr Pitler treats young and old with respect and great attention to our questions and needs. He educates us about our eye health and is so thorough In his exams. We also have Kaiser eye care coverage but we keep coming back to Dr Pitler and his staff for our eye care, paying out of pocket because we love him so much. We have received such wonderful care and service, just a great team! read more

Dr. Pittler is fantastic. However, given how horrible my experience with his frontdesk staff was, I will probably not be coming back. My experience with one of the staff two days ago was very bizarre. I had requested for a-year's worth of supply of contact lenses, but she quoted me $955, which is the price of eight two-week 24-lens boxes, i.e. a FOUR-year's worth of supply! It was very uncomfortable for me that I, a patient, had to correct her math. Dr. Pittler himself stepped out of his office to help her too, which unfortunately, caused more confusion because he was talking about 12-lens boxes, not 24-lens ones. I tried to be polite in the beginning, but this staff member progressively got defensive, rude, and condescending. I understand that people make math mistakes, but this staff's insistence on being right really baffled me. If I were wrong, by all means, I would want her to tell me. If eight two-week 24-lens boxes (a 192-week supply) were somehow equal to a 48-week supply, then please do be rude at me, and I would graciously admit my mistake. I was truly at my wit's end trying to make her realize that her calculation was incorrect. Nobody wants to pay $955 for something that costs $175, and I simply didn't want and shouldn't be getting a four-year supply of anything; any reasonable medical offices would agree. She never apologized or acknowledged her mistake. What happened felt like something that came out of the twilight zone.... I'm still in complete disbelief that it happened at all. Again, Dr. Pittler is great. If you're looking for an optometrist, look no further. A low-star review because of his frontdesk staff is not fair to him, and so I may bump this up later. But, his frontdesk really needs shaping up badly. read more

Most thorough eye exam ever! Dr. Littler took the time to explain every aspect of the exam including the cutting edge digital display of my own eyes. The staff was very friendly and professional. If your looking for an optometrist, I would highly recommend Lakeville Eye Care and Dr. Pittler. read more

This is by far the best doctor (of any type) and office experience I've ever had! Dr. Pittler is fantastic, patient and thorough. The staff is the most friendly I've ever had the pleasure to have help me. They were so patient as I tried on about 7,289 pairs of glasses helping me along the way. When they weren't comfortable, they switched out the nose pads for me and offered alternatives. I love this place! He can never move, retire or change his staff. :) read more

I love Dr. Pittler but most of the younger women working with him are horrible. I've had numerous issues. Just a few examples. . . . They charged me for contacts and my exam, i figured they knew what they were doing so i paid it. I was wrong. Turns out they did not even run my insurance. When i questioned the woman her exact works were, "Oh, you wanted to use your insurance?". No, i would love to pay for my exam and contacts out of pocket please, lol. In the end the issue was resolved but they really are clueless. They're also not great at updating information. I've had issues with contacts being mailed to me multiple times. Of the years going to Dr. Pittler and having my contacts mailed to me, there has been one successful shipment. Recently I received a very snooty voicemail from Kelsey saying that i owed them money and they are sending out a final notice. I literally haven't received one piece of mail from them. I proceeded to call her back and asked the address they sent it to. At this point i'm annoyed with her rude message and the fact that i never received anything. They weren't even using my current address. . . which i updated MULTIPLE times! This is officially the last time i will be dealing with Dr. Pittler. It's a shame that his staff isn't more professional and educated because he is amazing! At some point, it just becomes too much of a nuisance, especially when snooty employees are the face of the company. read more

Where I go for my eye care is really important to me. Dr. Pittler and the whole staff at Lakeville Eye Care are awesome! I noticed today that my transition glasses I picked up last week were not quite right. There was an area below the top of the frame that didn't seem to get the transition coating. An area of about a millimeter in thickness. This was so slight that I was afraid that they might not see it when I took the glasses back in for a look see. Sure enough they tested them and agreed with me. They're going in for a new coating and I'll have them back within a week. I am not worried because they pay attention to detail and they will make sure they are right the next time. read more

I love love love this place! The ladies that work the front are awesome and very helpful when it comes to booking appointments and helping choose your frames. I especially like Ellen, she is very nice, funny and helpful. Now Dr. Pittler is the best eye doctor I have ever been to. I have only been to two other doctors but when you come to this guy you will agree. He is such a nice guy and really patient. He knows what a lot about this field and does a great job. I recently went there because my glasses broke and needed an eye exam. While I was waiting for my glasses to come in they took my lens out of my broken frames and lent me some of their frames. I have been going to him for 6 years now and do not see myself changing anytime soon! Great place! read more

I found Dr. Pittler when I moved to Petaluma from Berkeley, where I'd been seeing an optometrist who was trained at Cal and could fit me with contacts when no one else could. I never would have believed that anyone could be better, but Dr. Pittler is. Over 30 years later, when faced with losing my insurance, I decided to remain a patient and pay rather than switch to a covered optometrist at Kaiser, because I don't trust anyone else with my eyes. I have horrible allergies that make it difficult to fit my contacts and to determine my prescription (which can change daily due to my allergies). Dr. Pittler has never allowed by eyes' idiosyncrasies to frustrate him. In fact, he's a perfectionist, who welcomes the challenge. Even when I was told by an ophthalmologist that I'd have to stop wearing contacts, Dr. Pittler worked with me to determine that I was allergic to the solution. Now, my contacts are comfortable and my sight is clear. Without him, I would have had to switch to glasses. Ellen and the rest of the staff are equally competent, warm and truly interested in their patients. Almost everyone I know in Petaluma goes to Dr. Pittler, because he's the best. If you are looking for a new optometrist, Dr. Pittler and his staff will do what's necessary to make sure your sight is as clear as it can be and make you feel like family at the same time. read more

Dr. Pittler is the most patient and smart eye doctor. He has made it possible for me to see. He never gives up and I have very difficult vision. The office staff is, also, friendly and always helpful. read more

I had a routine eye health exam with Dr. P this week. Very thorough and professional. He explained everything as he did it. I feel great now about my eye health. His staff is excellent. Very courteous and helpful. His assistant cleaned and tightened my glasses without my even having to ask. I am really glad I went to Lakeville Eye Care and will definitely return. Highly recommended. read more

I was in trouble! We are from San Diego were visiting my cousin in San Rafael for the week of spring break. Traveling around and seeing the beautiful places this area has to offer. Unfortunately their two adorable dogs got a hold of my glasses AND my contact case...they are puppies and in the chewing phase. I was so bummed because my prescription is super high and I'm basically blind without my contacts. I got on the phone and called about 5 optometrist offices and all of them didn't carry that high of a prescription in contacts and would have to order them, which wouldn't help because we were leaving in two days. Then I called Lakeville and Erica answers the phone. I told her my predicament and she asked me a few questions about my prescription and then told me to hold on a second while she checked to see what they had. To my surprise they had my contacts in stock! Erica was so helpful and was the type of employee who went out of her way to help the customer. She could sense the situation I was in and did everything she could for me and more!! I walked out of there with 3 pairs of contacts, a couple cases and solution! And for an extremely reasonable price :-) Thank you for amazing customer service!! read more

Dr. Pittler is a real pleasure to work with and has an excellent manner. Even better is the staff up front. They bent over backwards working with my difficult insurance coverage so that I didn't get stuck with the bill. Truly top notch all around! read more

Found a great set of frames here! I was over looking for new frames after searching for months but luckily Lakeville Eye Care carries a good trendy selection and had a very sweet knowledgable staff, Lindy was great! I'm super sad to know after this month she won't be there any longer but I would still suggest to check out the frames or have your lenses done. Besides purchasing frames, I even had my sunglass lenses done here and they came out perfect!! Unlike Lenses Crafters this place knows what they are doing and have lots of high end options with great prices. read more

The best eye care I've had in a long time. Their office staff was very caring and helpful in setting up an appointment and finding new glasses. They also use technology to help diagnose and check your eyes. Very cool technology. I also love the fact that they text you reminders about appointments and when your glasses/contacts are in. Sometimes a text message is better than a phone call, at least for me it is. Try them out! You will be as happy as I am. They are now our family optometrist. read more

I have been to plenty of different eye docs over the years and this was by far the best experience I've ever had. Dr. Pittler is knowledgeable and honest- I never felt like he was pressuring me into anything. He thoroughly explained my options and answered all my questions. I never felt like he was rushing me. I actually had to bring my daughter in with me- she's 1- and he was so welcoming and patient during the exam. I felt bad I had to keep tending to her but he was super nice about it. Everyone in fact was just so nice. You don't always get that when you have to bring a baby to an appointment- but everyone made us feel so comfortable. The staff was also very knowledgeable and again, just very sweet. It was everything you'd want in a doctors office. I thought their prices were reasonable too. Oh and they have a 20% discount for military families! I'd highly recommend Dr. Pittler. He's a GREAT doctor! read more