1. North Bay Payroll

    1. North Bay Payroll

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    Novato, CA

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    North Bay Payroll

    4.9 (59 reviews)
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    1 year ago

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    7 months ago

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    1 year ago

    Taylor is simply the best, responsive, funny, available and super easy to work with. Me and my business need him!

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Great and quick service. So pleased they are handling our payroll. So worth the reasonable cost for all the work it saves us.

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    4 years ago

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    8 years ago

    I highly recommend NBP for your payroll needs. Taylor is super responsive, flexible and efficient. Perfect for my small company.

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    5 years ago

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    5 years ago

    Great payroll co. Taylor is awesome to work with. He is knowledgeable and helpful every time I have any questions.

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    5 years ago

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    7 years ago

    Taylor has been doing our payroll for five years, needless to say he and his team are always on the job and Taking care of business.

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    5 years ago

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    7 years ago

    NBP make my life so easy. Taylor and Cory are awesome! They are very responsive and professional. If i could i would give them six stars..

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    9 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - North Bay Payroll

    Review Highlights - North Bay Payroll

    Taylor has been a pleasure to work with for the past 5 years when my husband needed full time caregivers.

    Mentioned in 50 reviews

    Read more highlights

    Phuong La, EA

    Phuong La, EA

    5.0
    (10 reviews)

    I had a complicated tax situation in 2025 involving multiple streams of income (1099, W2, 401k…read moreconversion, etc) and though I made quarterly payments, I knew I was going to need an expert to help minimize my tax bill. I learned about EAs from a community whatsapp and went in search of one. After looking for several weeks and reaching out to a few, it was Phuong's rapid response (by email and phone) and his kind demeanor that helped make my decision. Overall, working with Phuong was straightforward. After agreeing on an estimated cost, Phuong invited me to a secure portal to upload all of my documents. Alongside, Phuong provided a checklist to help guide all of the files/info that you should consider uploading. This was very efficient and helped expedite the process. From beginning to end, it took only a few weeks. It would've gone much faster, but I was delayed in uploading documents, so I caused the delay. Alongside, Phuong answered one-off questions as needed and quickly. And I had a lot of questions! But Phuong was always willing to help. The best part? Phuong confirmed I was actually owed a refund. I was stunned. Is there any better result than that? Of course, this means my quarterly payments were on target, but I'm not sure I would've reached the same result on my own. I can't recommend Phuong enough. He was fast, friendly and importantly, secure. I am certain I will be working with Phuong for all of my tax needs moving forward. Thank you Phuong!!

    Phuong was extremely responsive, knowledgeable, and followed up without any extra action on my…read morepart- which I really appreciated given how terrible it feels when you have started a process with someone and you have to constantly reach out to get a response! Phuong was a professional throughout the entirety of the process and guided me through calculating and the actual process of paying off quarterly taxes with patience and kindness. He also gave me an estimate of the price before conducting the service and was very transparent. Highly recommend if you are starting your own business!

    Flex Tax and Consulting Group

    Flex Tax and Consulting Group

    4.7
    (166 reviews)

    Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

    This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

    North Bay Payroll - payroll - Updated July 2026

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