The electrician that represented American Electric was knowledgeable and saved us a significant…read moreamount of money with the estimate. The estimate was a second estimate that we received. The representative also indicated that there was a more appropriate way to use the space in our electrical box which is what reduced the cost of the installation. The representative was prompt and courteous in the estimate as well as the installation.

American Electric was a great company to hire. They did an excellent job replacing new fixtures…read moreand outlets. Wore shoe covers cleaned up after themselves and were polite and respectful. I would definately hire them again.

I could not have been more pleasantly surprised to have this company come out and solve our leaking…read moreseptic issues. I talked to Carol in the morning and she had Don and Dave come out to diagnose and solve our septic tank issues in the afternoon. The septic tank needed to be cleaned but more importantly, the septic pump was broke and Don and Dave fixed it so the system works perfectly now. They explained to me how the entire system is configured and that there is an alarm system that needs to be set correctly inside the house to warn us of problems. We moved to the Cleveland area from Chicago about 2 years ago and we had minimal knowledge on all these septic items. Again, Don and Dave did a great job with their work at our house while Carol helped me isolate what might be the problem over the phone when I first talked to her. Hats off to all these folks and I could not be happier with this company. Nice job folks!

We are very grateful for this company. They provide excellent, timely service at a reasonable cost…read more We have a neighborhood beach area which is tricky to access and every other company told us no way. Northeast Septic's driver Ryan negotiates it with ease - he says it isn't as bad as it looks. We REALLY appreciate his willingness to navigate the challenge. He is knowledgeable and has provided tips for improvement and maintenance of our septic system at our home.

Northeast Septic Tank Service was very prompt, professional and did an excellent job of cleaning…read moreour tank and restoring the lawn after digging up the lid. Ryan, the technician, was pleasant, and very informative on what he was doing and why. I highly recommend them.

John is a standup guy. His guys cleared a sanitary drain pipe and then followed with a number of…read moreresidential plumbing repairs. They also jet clean but was not done at my residence. All of the work was done very well, looks clean, fairly priced and done by a polite crew that cleaned up nicely when finished. Also, they are for the most part a family business. I absolutely recommend them. A's in every category.

I'm sending this review a year later than I should have. Bear with me, I've never been compelled to…read morewrite or send any kind of a review before. I'm ENRAGED by their lack of customer service, care, timeliness, attention to detail, respect for me, my hard earned money, and overall lack of remorse for terrible work/service!!! I thought they were a great company when we met to discuss the small projects in my home. THAT WAS NOT THE CASE!!! It started out great, they showed up August 7th, 2024. My project consisted of installing two new toilets, installing two-bathroom faucets, installing shower faucets, kitchen sink faucet, installing a porcelain kitchen sink, installing new outlet covers and switch plates, towel bars, toilet paper holders, new light fixtures in the bathrooms, hanging a small bathroom mirror over the vanity. There were a few other smakk items that I requested but they were all things that most any handyman could do. AT LEAST I THOUGHT, AND WAS ALSO REASSURED BY JOHN McCUE THE OWNER OF FIRST CALL. The first two days they finished some but not nearly all of the tasks. I asked him how he'd like to be paid, and he said you can pay me 1/2 now and the rest at the end of the week. No problem!! Paid him $2703.00 and all's good! Let me add that I paid for every single item that was installed in my home, they had no expenses going into the job or by the time they left over two months later - NOVEMBER 5th, 2024!!!!! There are so many things wrong with the small tasks they worked on it's hard to just name a few. The faucets do not stay in one place when you turn them on or off, the entire faucet moves because it was never secured from the underside of the vanities. I just paid an actual certified electrician to come to my home last week to reinstall every single outlet and cover because JOHN McCUE's employee installed them incorrectly and the lights would not turn on and off as they did when he came out to put the new ones in place. They were upside down and the wrong switches were put in for a two-way light switch. I also asked to have one of the outlets for my range moved to behind my range because it was above the countertop and could be seen to be moved so it would be concealed. His reply was, "We'd have to put an entire new plug in to do that" and I said that's fine go ahead and do it because I don't want to see the plug. SO, he left the wire inside the box, put another plug behind the range and called it a day. Mind you, he didn't show up for two weeks because he had taken ill, so I waited for the job that should have taken one week max over a month to complete. John was taking them off my project to work on McDonalds restaurants that he has contracts for. I asked JOHN why my kitchen lights were not working the way they had before they changed the outlets and he said, "Well, MY GUY IS NOT A CERITIFIED ELECTRICIAN!!! I replied, you never mentioned that he wasn't certified ever! But that was it, he even turned the lights on from the other side of the room and it didn't work the way it had prior to them performing their services. JOHN McCUE comes off as a upstanding guy especially after I shared my experience of trying to find people to perform the duties I had contracted FIRST CALL to do. I'm suggesting you RUN - DON"T WALK - RUN! DO NOT HIRE THEM. His work cost $5,406.00 A monkey with a wrench could have performed what they said they could do. I LOOK BACK NOW AND THINK THE MONKEY WOULD HAVE BEEN THE BETTER CHOICE, AT LEAST I WOULD HAVE GOTTEN SOMETHING OUT OF IT - I WOULD HAVE BEEN ENTERTAINED. I wasn't laughing then, and after paying someone else to fix what they did wrong, I'm not laughing now. Many people have said, you may not remember what someone says to you. But you'll always remember the way they make you feel! I think the better business bureau is next! HORRIBLE SERVICE!!! He took advantage of me, and my wallet!!!!! Rosemary E. Concord Township, OH

I had a problem that was hard to pin point but they stuck to until they solved it. Great companyread more

Will never call them again. They have serviced my system for many years without issue. Now they…read moretried pushing me into a contract. Said it would be a good thing for me do. I told him no but he kept pushing. He also smelled of smoke really bad. As I watched him smoke a cigarette outside before coming to door. This to me is unprofessional. I never had this issue with the other tech who came to my house for the last four years. Also, when I called to complain to office was talked to very rudely. This company has gone downhill in the last year with their service. Please do not call them for anything unless you want to be talked down too and treated like your nothing. I ask for the owner to call me but that never happen. Heard from a few of my friends that have also used them in past that the owner is not a good person and always blames the custom for the issues even if it was his techs or himself that caused the issues.

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

Kind of tricky to get a hold of, but I'm glad I ended up going with this Electrician service. Did a…read moregreat job re-wiring my home and was happy with the final price.

Driving on the highway in construction super constricted and their driver cuts me off causing me to…read moreha e to hit my brakes really hard and almost get rear ended. Then they proceeded to drive at least 25 over the speed limit in a construction zone.

Highly recommend Scrubber Duct. Brett really knows and understands how duct work should be in your…read morehome having a very good experience in HVAC systems. We could not have been more pleased with his work. He quoted us a price and there were no surprises. You cannot go wrong using his services. We will definitely use him again, and recommend him to others.

I had them clean our ducts yesterday. They were timely, professional and thorough. I would…read moredefinitely use them again and recommend to others.