DO NOT RENT FROM THEM! mold and roach infestation all day everyday. it's disgusting and I have two…read morekids one whom is disabled and they don't care to help us with these problems but will threaten to kick u out in 3 days if u don't pay rent. we tenants are desp for some justice from them

Henneberry properties are a joke. Infested with roaches, takes weeks to get anything fixed, if it…read moregets fixed at all. There is mold in almost every unit. The properties themselves look unkept which they are. Don't waste your money with this company. you'll hate living here

My wife and I have leased two apartments with CCD Rentals--one a small studio and the other a one…read morebed/one bath. Both apartments were well-maintained and clean, and any issues we had were quickly resolved by the landlord Chuck. He's an awesome guy and really goes the extra mile to make sure you're comfortable and accommodated in your home. The rent is fair and honestly much cheaper than other apartments in Stillwater which don't even meet the standards of CCD Rentals. If you're a college student wanting to live near campus without spending tons of money on rent, CCD Rentals is the best company for you. They've got several apartments you can find on their website, and they offer scheduled tours of the apartments if you want to see more than just the pictures. Even if you're not a college student, I'm sure you'll appreciate the apartments they have. There's nowhere else my wife and I would want to stay in Stillwater, OK.

I have lived in two separate properties from Chuck for the past 3 years. Any issue I've had has…read morebeen resolved in an efficient, professional and respectful manner. I have lived with several other property managers and landlords in Stillwater and most of them were unfair and unresponsive. Chuck is a cool dude and a rare find in the property management world.

Charge you "cleaning fees" and "carpet cleaning fees" when you move out but the place is dirty when…read moreyou move in (like seriously they obviously don't touch/clean the units). Don't really care to solve issues. My townhome consistently took on water in the living room whenever it rained ??? told them this happened and they didn't do much and rented the place out to the next person. had to caulk my own shower because they told me the gigantic gap in my shower was "apart of the design" (???? again). my upstairs toilet kept running and was not repaired after several maintenance requests (i finally just gave up). landlord special in every unit (paint over everything). had the ugliest ceiling patch in living room. fine company if nothing goes wrong and you don't expect anything nice or your deposit back

Truly, they deserve 0 stars. I rented from Stillwater Property from June 2022-May 2024 and I was…read morecontinuously disappointed the entire time. Lets start with move in day. Upon arriving at the property, the front door was left unlocked and the garage door was broken. Also, the state of the property was absolutely disgusting, the carpets, bathroom, kitchen, none of it had been cleaned. The whole house, especially the carpets, smelt like the inside of a dumpster. It was literally atrocious. My family and I had to rent a carpet cleaner & buy cleaning supplies to try and get the property somewhat livable. In addition to that, there was drug paraphernalia & dog crap left in our property. How kind of them to leave that for us! I added a few pictures that were taken on my move in day. Throughout the 2 years that I lived there, we only had a few problems but they were never fixed or taken care of properly. They will send their "maintenance man" to "fix" the issue but I truly don't think they are qualified to fix much of anything. Also, you will not get your security deposit back. They will charge you for repairs & cleaning but then not actually do it for the next tenant. Not to mention, one of the front office ladies is always very rude and unhelpful. The few 5 star reviews were likely bought with reduced rent or some kind of gift card so take those with a grain of salt. They will also probably reply to this review & say God knows what. This company preys on college kids and doesn't care about anything other than money. So, unless you love to be disappointed & screwed over, do not rent from Stillwater Property! :)

They would never let me see the unit prior to move-in, just referred me to the website for floor…read moreplan, yet have proceeded to bring potential renter into my unit four times for tours. The day I signed the contract, they said they would clean the unit, when I did move in two days later, it was like the previous tenants had just moved out, FILTHY, holes in closet walls, hair all over the bathroom, mold in the toilet tank, range disgusting, other appliances not working. I sent an email with photos and got no response and had to clean it myself. Two weeks in a row, the AC unit has quit working, sent in the recent maintenance request and it took them over 8 hours to contact a technician,. its 95degrees in the apartment. if anyone knows the owner of this company, I would love to ask them if they know how they company is being operated. I sent in a maintenance request a couple of months ago concerning an exit light/sign in the breezeway, dangling by the wires, maybe if the FIRE Marshal finds out, something will be done about it.

Please please please please do not rent from this company!!!!!!!!!!!! They are quick to take your…read moredeposit and your money but when it comes to moving out no matter in what fantastic condition you leave your house they find something to deduct from your deposit that there's nothing left. On Move out you are not allowed to be at the final inspection of the house . Play do this fiction on their own and just send you ridiculous breakdown of all the charges that took off your deposit. They even charged me to upgrade the garden and fixtures in the house.

Yes I live there since 2020 and I just recently moved back to my hometown Jamie Masterson is the…read morelandlord at the buccaneers apartments very poor attitude I was living there for a good while she was always a problematic anytime I approached it with an issue at the building she always accused me of being a drama queen when she text me or emailed me and it was a continued because if she's going to keep emailing me I want to keep responding and then she would say it with harassment as I was a tenant when I moved out in March of 2026 I was accused of many things by her and she was trying to charge me illegally she told me when I moved I could leave some stuff there in the apartment and they would take care of it what I did I got a text of complaints and saying I'm going to get charged but needless to say three other tenants and myself had mold in our apartment and we tried to get the maintenance to take care of it and it was untreated nothing was done about it again the landlord tried to charge me for that every little issue that I brought up to Jamie Masterson she tried to charge me and then I accidentally when I moved to Montana as a human mistake as anybody probably would do I brought the keys with me that belong to the buccaneers apartments she tried charging me a lot illegally even when I mailed them back she refused him the first two times from the male people after 2 months of moving here she continues as in Jamie Masterson keeps emailing me harassing messages claiming there's food in front of the apartment I rented from her I've been out of there for 3 months not my problem anymore and she still harasses me on emails and text messages to the point I had to report it to the police in Seattle Washington do not rent from buccaneers apartments they will charge you for every little mistake

My daughter has lived there for a year. Never had a key to her mailbox because security couldn't…read morefind them. Had mold in her air vents and this is what her bathtub look like after it was fixed.

Never--I repeat, NEVER--rent from H.E.W. Properties in Stillwater. My two roommates and I paid a…read morecombined security deposit of $1,050 for our duplex, and one of my roommates and I paid an additional $250 each in non-refundable pet fees. With a grand total of $1,550 in fees and deposits, one would expect not only a spotless, problem-free home, but also stellar maintenance and pest control services. Unfortunately, there was no such luck with H.E.W. Not only did we end up getting a house already infested with mice and bugs and no help whatsoever from H.E.W., we also had to call every day for more than a week at a time if we wanted or needed anything fixed. No one came before we moved in to do a walk-through with us, so the house was filthy and many things in it were broken (the fridge, washing machine and garbage disposal were a few). When we called to get them fixed, we got the run-around from the office for literally three weeks--they refused to come fix them until we threatened to withhold our rent payment and make them pay our electric bill (the fridge was running constantly). When we called about our doorbell (also not functional since our move-in date), they came after more than a month to repair it. It took three men two separate several-hour visits to attempt to fix it before putting a cheap, battery-operated doorbell set in--and affixed the button to the brick with a 3M Command peel-off sticker. Needless to say, it fell off. When we had to call to get our thermostat fixed, they only changed a fuse so it broke again two days later. The entire year we lived there, the gates of the so-advertised "gated community" were not functional. During the last month of our lease, they began locking the two side gates with chains and padlocks at 9 p.m. That would have been a fantastic plan, except they had no one sitting at the front gate checking residents, so anyone could get in anyway. It was ineffective at best, but more inconvenient and moronic. As if that weren't enough, we are getting literally none of our deposits back. Despite the $1,550 we paid initially and the fact that only two sets of mini blinds were damaged (and the rest of the house is in MUCH better condition than when we moved in), we are receiving nothing back. About halfway through the year, I met a woman who showed me her move-out sheet which itemized the deductions H.E.W. took from her deposit, and she was charged two separate fees regarding carpet: a $125 carpet cleaning fee, and a $100 carpet "wear and tear" fee. She lived in a unit with not even one square inch of carpet. These people are incompetent, greedy and rude. They will do everything in their power to make your stay with them as unpleasant and expensive as humanly possible. Never, EVER rent from H.E.W.

Worst property management company EVER! Never rent from them. As previous posters have said HEW…read morealso kept our entire security of nearly $1,100. On top of keeping the entire deposit, we were billed an additional $25 each for "office fees to cover the move out process". That is what the home owners pay the property managers to do and they are trying to double charge the renters for it. We were provided a damage report sheet with an itemized list of bogus fees and charges. I called HEW to request the pictures that were taken during the walk-through. The pictures proved the lack of damage and yet HEW stood by their charges. This company stereotypes college students as filthy animals who trash their rentals. They will use that as an excuse despite the condtion of your rental when you move out. My advise, rent from them and trash the place because you won't be getting your deposit back anyway.

In the two years I have rented a single family house, I have been subjected to carbon monoxide…read morepoisoning, ant infestations in the kitchen and master bathroom, a skylight in the master bathroom leaking during rain, and red sand coming out of the air vents. It took several complaints to get the leaking skylight fixed and ants are currently all over the sink, stove, dishwasher, and counter top in the kitchen. It took several calls about the carbon monoxide detector going off to finally get the property manager, Stan Waugh, to get someone to come to the house and measure for carbon monoxide, which was indicated. During the replacement of the heating and air conditioning units, it was discovered that some of the ducts were 25% filled with sand. This still has not been completely cleaned out. My lease is up the end of this month (May, 2016) and I am moving out.

During my stay here, the place fell apart. His property is not updated or kept up. All repairs were…read moreshoddy and every problem that there was with the property was taken out of my deposit. Utilities were insane due to the outdated duplexes. I will never do business with this person again and will warn all of my friends and co-workers of the lack of professionalism and the dangers of living in these places.

Awful experience…read more Just really bad customer service. I would have to call multiple times for anything to get done (if it ever got done). When the lease was about to end they put a sign in our yard making it known that the house was up for rent. I had probably 10-15 people come up to my door telling me that no one was picking up the phone and then would ask if I could show the house. I would show them the house and then call Century 21 to let them know that some potential tenants had come to the house and that they were trying to get more information on the house. I felt like I basically worked for century 21 that last month. Don't expect to get much of your deposit back either (no what condition the house is in), but do expect it to get mailed to the wrong address or receive it late.

That was quick and easy! Rosetta found us a few houses that were ok, but then when the perfect…read morehouse opened up, she pounced. It's SO difficult to find a home in Stillwater (to purchase or rent). We were really lucky most likely, but I'm thankful for all our realtor's help and attention to detail. From offer to closing was almost exactly 2 months. With perhaps, 3 months of serious house hunting before that. Any decent house in Stillwater seems to sell immediately.

DO NOT RENT FROM THIS PLACE!…read more It's been TWO YEARS of us trying to get our deposit back! We've made numerous attempts to get this resolved and nothing has been done We've spoken with individuals from management that have made open-ended promises of handling this and have never reached back out to us We've even provided proof of everything and have given a forwarding address and nothing has ever been sent This place is a total scam!

Where do I even begin? I've been waiting for over six months to get a dishwasher replaced that's…read morebeen sitting unable to drain and now has black mold inside of it, my kitchen light needs to be completely rewired and replaced, the master bedroom that I'm supposed to be in has no a/c running to it and I've submitted that as a maintenance request several times only to watch the new maintenance guy scroll through the iPad and mark everything as complete as soon as I submit it while I'm standing there staring at him in the office, the small bedroom has a huge hole in the ceiling from where the roof was damaged during this past spring's severe weather and the water leaked in and they flat refuse to fix it or answer any questions I have about when it will be fixed, and on top of all of that I have fleas from my neighbor across the hall that the office refuses to spray for. Also back in February I had my rent stolen and was never reimbursed or even notified about it. I had to get a ledger from the office for something else and found out that way that I had an entire month's rent stolen from me and there's little to nothing that I can do about it now. So thanks Chapel Ridge. DO NOT MOVE HERE!