This property management company is great. I've used Gail from NCPPM for several years now and she's fantastic. I have several rental properties and, consequently have dealt with many issues: complications of repairs, chaotic tenant inquiries, contract issues, and even litigation (yes!). Also, because she is a licensed realtor, she handled a property sale that became seamless from a rental. I could cite dozens of examples where Gail went above and beyond what would be expected of a property manager, but instead will mention only how she performed under an unfortunate circumstance - which rather shows her true mettle.
Of course no one's perfect. On one occasion there was an oversight on a complicated lease agreement which would have resulted in me losing a sum of money over the term of the lease. Note that this oversight may likely have occurred with any property manager considering how complicated the terms were in this particular case. Nevertheless, she immediately acknowledged the error, apologized and wrote me a check for that sum. Wow. Actually... "WOW!" I didn't expect that since the lease had only started. I mean, what if the tenant's lease didn't go to term, etc. This really shows good character. Someone with integrity that you can trust!
I should have given this yelp review ages ago but I'm rather a computer dinosaur so only just today became registered on Yelp. So just saying, you can't go wrong with Gail Darracq and NCPPM. read more