This is the other review that needs to be written. If your unfortunate enough to be a cardiac…read morepatient, god wish you well, and know that the cicu (cardiac intensive care unit) is the best around. Sherrie needs to be pointed out as the absolute role model of what a perfect nurse is. A shout out to Phillipi and Marcel for being excellent too.

EXCELLENT CARE! Took my mom to the ER within 5 mins we were in a room and a real caring nurse…read more(Danielle) was asking about her abdominal pain. 30 mins later she was getting a CAT SCAN and the doctor started her IV treatments. We were on our was home 5 hours later with prescriptions in hand. They even called her primary care to make sure we did a follow up. WOW this is how a hospital should run.

I have been here for 2 years with 3 different specialists…read more You can check in early by your phone or when you arrive. I just wait until I am there . A person assists you for the check in acknowledging and signing and gives you a wrist band. There are 2 sections that I know of downstairs I have gone to and upstairs has two other areas for images and physician visits and a pediatric wing . They forewarn you that you are expected to be there 2 to 4 hours and it can be more. An assistant tech,nurse always comes first and asks questions to evaluate. After the doctor comes in there can be fellow students at times as this is a teaching hospital. They have a snack cart to choose a snack and beverage since you are there for so long if needed. The also offer coffee, hot chocolate, and tea. A charging station is available is some waiting areas . I did get a biopsy done last year in the outpatient with some amazing nurses at the begining to keep me calm . There was one at the end that just wanted to push me out saying it is not all day just in and out, even though I did not feel ready to get up. I was diagnosed with an eye disease on top of another issue I went in for initially. I am being treated for this so I have follow up visits Plan to spend all day. They have an optical center on site for those who wish to get glasses there too. A pediatric wing is also available. It is very easy to get to as it is right off of turpike exit of Palm Beach Gardens. Alot of parking up front and a drop off undercover for those who need to be dropped off.

There is no wait or not a long wait at this optical center. Nothing like the wait at Bascom Palmer…read morein mism. Great helpful staff.

The ER doctor is saw didn't even bother to listen to my full array of symptoms & would even listen…read moreto my full listing of meds before deciding on medical protocols. The most pompous, obnoxious & unprofessional Dr. I have ever been treated by!

its hard to give an overall rating- horrible intake from ER- came in at 2:30 and got to room at…read more7:30pm. room not properly set up - no water no phone hook up, no toiletries or wash cloth or towels. the procedure of an enema which was to be done as soon as she got upstairs was not done for a day and a half. A doctor never saw her that night and the next day. Fed up my wife said we need to leave, after i told them we wanted to transfer to another hospital - then i got their "best" doctor- proper care then- at least daily visits and updates were given. HE WAS GREAT nursing care was very good - perhaps because i stayed there and went to get a nurse as needed. we did not use call bell except twice in a 7 day stay and they came. the room itself was very small - have 2 beds in a room which neighboring hospitals have one bed. very uncomfortable chairs for visitors/relative to be sitting in for long hours. would we return - no way! if not for me raising hell including asking to see the director of nursing and hospital administrator - i wonder what would have been the situation. the 4 star rating is as a result of the actualcare given by the staff - it would have been 1 star if we filled this out on the first day.

This was my first time ever being hospitalized, and unfortunately it was a terrible experience from…read morestart to finish. I drove myself to the ER because I was lightheaded and had been suffering from vertigo over an extended period of time. Check-in was easy but the ER doctor was an impatient jerk. I was admitted, and after three days, they still never figured out what was actually wrong with me. Here's where things really went downhill: I was placed on a special diet, yet they repeatedly brought me the wrong and worst food for my dietary restrictions. I had to keep sending it back. On top of that, I received a bag of chips that look like a rat got to it first!!!!! WTF My blood pressure was low, and a nurse seriously asked me if I still wanted to take my blood pressure medication. I responded like bih, are you crazy???!? As expected, sleep was nearly impossible with staff coming in every few hours -- constant interruptions, poking, prodding, and it definitely felt more about billing than care. I was alone in my room about 99% of the time during my three-day stay. Minimal check-ins, minimal communication. On the last night, I was supposed to be discharged, but they never heard back from the doctor. I honestly should have just walked out, but I didn't. Then came the bill: $90,000. My insurance paid $12,000, and even that feels generous for the level of care I received. They didn't deserve $2 for how lackluster this experience was. They are still trying to collect from me (outside the $500 I paid when I was there). THEY'VE BEEN PAID MORE THAN DESERVED ATP! I ain't coming off another penny. Overall, this was disorganized, frustrating, and stressful -- not what you want when you're already sick and vulnerable. I will never come back here again if I have any say in the matter.

I mostly get all my medical treatment done here. Today has been along day and I am tried. Still got…read moreto more appointments to do. I guess I gave a 4 star rating. Because, I have been here since 7:45am It's not their fault, I could have declined to accept 3 appointments scheduled so far apart. One started at 8::00am. The next is at 1:30pm. Then another at 2:30pm, hopefully I can get out of the 1:30pm one in time to make the 2:30pm one. Came outside to get some sun and sat down wind of a person sitting in his diesel truck with the engine just running. Now, I am dizzy, hoping I can complete the next 2 appointments. Get one of here and make to the gym. My choice, my dilemma!

Aesthetically it may look like a nice hospital but they are living in the 20th century. Even the…read morechief of staff's office has someone assisting patients who has no clue as to what's going on. I will give kudos to their physical therapy department but in general this is a very scary place if you are a veteran and you have serious medical issues. It's not like they're a great options either because Miami can be like a war zone.

Unprofessional, no continuity, no teams, shit care, any complaints its " not my field". Patient…read moremoved from ICU to a room without air conditioning and the nurses keep shutting the door! WORST medical staff too miserable to treat, I question their safety protocols. NO one is responsible it's everyone else's business.