Dr Sands is amazing and the staff is wonderful. My cat is getting up there and has some lifelong…read morehealth issues that involve medication and monitoring and Sandy Paws is ready for an emergency visit at a moments notice if needed.

My Lola was cared for by this vet for 10 years. We used their program that guarantees vaccines for…read morelife. Unfortunately Lola's cancer shut her body down and we had to give her wings today. As hard as that is after having a sweet fur baby for over 10 years that both my children grew up with, Sandy Paws made her comfortable and our last moments special. I look forward to getting her ashes back with her paw print on the urn. Thanks for taking great care of my baby through the years and making today a little easier.

This is our 1st visit to PrimeVET and we had a great experience! The lobby was very clean and had…read moreno "pet odor" like others I've visited. There was adequate seating and a relaxing atmosphere. The front desk staff greeted us as we entered, and gave us our paperwork to complete. Doctor Mandy came out to welcome us and get Maggie (our Lab) comfortable with her. The vet tech showed us to our exam room after getting her weight. Dr. Mandy came in and got all our info to find out what was happening with Maggie and she began her exam. We discussed the plan of treatment, and what options could help Maggie best. Mandy was never pushy about doing un-necessary testing at all, but she was extremely thorough! We will absolutely return for any pet needs and follow ups. There are several friends who are pet parents and we will be referring them to PrimePet to see Dr. Mandy!! She's the best.

Took a chance on PrimeVet because of the close proximity to my home and they could give me an…read moreappointment the next day. The love and care they have shown to my Hugo has been nothing short of amazing. The office is clean, well immaculate really and the staff is friendly and helpful. We have seen both Dr. Holloway and Dr. McAlpin and they are both better than I could have hoped. There is always a follow up call after a visit in case I have any questions. I won't take my pets anywhere else.

Have been going here for years! Open 7 days a week, multiple excellent doctors, prices are…read moreaffordable and lower than other vet clinics in the area. I could go on and on, as they have on more than one occasion found some things that I believe most vets would miss, and they treat my pets with the utmost care. Plus, most vets are open M-F which means on the weekend, you are scrambling for care or taking work off for routine appointments. If I could nominate Dr. Sorathia and Dr. Ravi as the best veterinary doctors in the world, I would do it in a heartbeat. The techs are also all outstanding. Have never had a bad experience here. If you love you dog or cat and want them to have the best care in Jacksonville, call them and make an appointent.

Kelsey was awesome with my Sasha Fierce today. This is the only clinic I got to because every is so…read morefeeling and amazing with my fur babies. Thank you Kelsey for being awesome!

The is the place to go for affordable pet care with a super coupon labeled "your time". Bring a…read morekindle or book with you for entertainment, cell phone games may kill your battery before being seen. Unfortunately, the wait has just gotten a bit worst so make sure you plan ahead or use the time saving tips below. The reason why the wait is a bit longer now is due to 1 of the 3 normal vets here have left the company (Dr. Bushey) and has moved to Seattle, Wa. The other vet is normally in surgery throughout the morning, which leaves essentially one for some/most of the day. The popular strategy to reduce your wait time is to come just prior to 12 and get your name on the waiting list, afterwards return at 2 pm when they reopen after lunch. Otherwise, swing by before the roosters wake up and camp out on the bench (not car) like your waiting for the next iPhone. After people start arriving, be sure to line up in front of the door, some ppl don't give you credit for being there before them, and they will be quick to sign the check-in sheet before you (lesson learned). After I checked out, I asked if they plan to replace Dr Bushey soon. They said for now, no. I hope that means they just haven't found a replacement yet and are still "actively looking" for another quality vet to meet the demands of their fan base customers (2 legged and 4 legged).

Amazing, helpful staff. The techs are always kind and supportive. I've taken many pets here over…read morethe years and we love them. They are affordable and effective

Unfortunately, I had to bring my foster kitten here for an emergency that resulted in euthanasia…read more This was extremely depressing for me as it was a traumatic experience and I likely planned on keeping him. However, my experience here was as swift and kind as possible. The staff treated me very well and were quick to explain everything they could to me and were transparent about any costs I might be responsible for and kept everything open to me. They didn't push anything and were very calm and understanding about this difficult time. When I brought my kitten in, they were extremely quick to take him to the back before I even gave them any information which I really appreciated. I would highly recommend them, they were very sensitive to this situation and gave him the love and care he needed before he passed. Thank you

My 12+ y/o beagle was dying in my arms on the way to the hospital. When we got there my cousin ran…read morein and got someone to come out and get him. The young lady was getting ready to leave for the night and she dropped all her stuff and ran out and took Stanley in and to the back for treatment. Unfortunately, there was nothing that could be done, but the amount of compassion that we received was amazing. You can tell they all care about not only the animals they are treating, but the people as well. It was truly appreciated and I can not recommend them enough. Picture of my Stanley...

This is a group of compassionate doctors who can help you guide your pet through difficult times…read more I have used this office for my dogs chemotherapy. I found each doctor that I met to be kind and they all took their time explaining my options to me. They were compassionate and they were cognizant about the impact that the cost of treatment could have on a family. For us thankfully it wasn't as big a burden as it could be for some families. For reference for our type of chemotherapy treatment we were looking at approximately $400-$500 a week for a few months. The options that were given were given with prices so that we knew what we were looking at. They provide end-of-life services if you need it. They were kind and understanding and willing to listen to my discussion about non-medical treatments such as herbal remedies and other types of intervention. We worked together to use both chemotherapy and the non-medical interventions and so far so good. My little girl has outlasted every anticipated outcome. We are done with chemo although she is not cancer free and moving on to palliative care however, she's still hanging arou doing good and I attribute that in large part to the careful care that she received from SEVO. Thank you folks so much.

I unfortunately did not have a good experience at SEVO. Dr. Haas prescribed my dog the WRONG dose…read moreof oral chemo. Dr.Haas gave my dog a dose of oral chemo 10x too low. He was suppose to get 250mg and she gave him 25mg and it went unnoticed for an entire month, in which his liver tumors spread and grew. She wasn't really apologetic and acted like it wasn't a big deal. She said "well if the tumors grew on the right dose (once he was prescribed the correct dose the next month) then it wouldn't have worked away." My dog had a terminal diagnosis, hemangiosarcoma and was given 4-6 months so we chose chemo to give him a fighting chance because he was still full of life. He had 5 rounds of IV chemo and during that time I didn't feel like she cared about his well being. She often didn't even ask how he was doing or have time to speak to us after his treatments. She would call at the end of the day. One time the vet tech said she was "too busy and would call later" in which we found out that she has given him the dose of chemo even though she heard that he had developed a heart murmur( doxorubicin is known to cause heart issues) that should have been a joint decision to decide if he got that dose. To give you context, after I transferred his care to BluePearl, I spoke with his oncologist in person at every single appointment. She treated him like he had a terminal diagnosis and it didn't matter what treatment we did it wouldn't matter even though he had a great quality of life most days and kept fighting the cancer. She kept saying "he'll be fine until he's not." . Once his liver tumors were discovered and kept growing it was like she didn't want to treat him anymore and after the wrong dose of chemo was prescribed, I could not trust her anymore. During that last meeting she spoke down to me and I left feeling incredibly disrespected and belittled for my decision to try to keep fighting the cancer. I transferred his care to BluePearl Oncology and he lived an extra 3 months with different treatment options after finding the tumors. I fought for my dog until his last dying breath and that's what I would have expected from the doctor taking care of him. My dog was my everything and for him to receive the wrong dose of chemo during the most important treatment of his life is beyond devastating and incredibly heartbreaking. We look for guidance from medical professionals and I felt throughout this journey Dr. Haas lacked empathy, compassion and guidance. People should be held accountable for their mistakes. If this was a human being treated, it would considered medical malpractice. I mean just imagine if this happened to your dog or cat. I hope by bringing awareness to the mistake she made, it won't happen to another beloved animal.

St Bernard's is a wonderful place for your pet care…read more We were blessed to have our two pets for 18 years, and they took great care of them with regular checkups. But where they shine for us was in there compassionate care toward the end of their lives. If you love your pet and have them as long as we did, you know they become part of the family and their loss is greatly missed. Saint Bernards was so wonderful at the end of both the pets lives, and then we were really touched that they sent a condolences card After they passed. Thank you, Saint Bernards for your compassion.

Had to take our Border Collie, Harper, who has a history of seizures, to St Bernard's during our…read morefamily vacation in July due to him having 3 seizures in under 2 days. The doctors and techs were amazing. Treated us and our dog with the upmost respect. They did a thorough check on Harper and explained everything to us as they were doing it. They gave harper a few tranquilizers so we could get him back home comfortably in Pittsburgh as well as upping his dosage for the medication he's currently taking. HIGHLY recommend these guys if you live in or are visiting the Jacksonville area and need a Vet.