Great Doctors, Staff is extremely helpful always answers questions without hesitationread more

I cannot say enough positive things about this practice. From the moment you are greeted at the…read moremain desk to the very knowledgeable nursing staff to the lab technicians, all are so kind ans helpful. Dr. Weaver and her NP Victoria Hilton have the best bedside manner and take whatever time is needed for your individual situation. Their nurse Ms. Kelly is also so kind and helpful. Wish there was a way to give more than 5 stars.

I am pleased with my appointment with Dr Yi Ding, He was…read morevery clear and informative. The whole staff was really nice.

Dr. Grasso is easy to talk to and provides great insight--this is not a reflection on him…read more My issue was with the intake and billing process at the Marietta office. UPDATE - I was contacted by Heather and allowed to explain everything. She handled my concerns professionally and I appreciate customer service, so I am updating my review.

I had a great experience with Dr. Kirlew! My regular doctor at Piedmont Physicians couldn't fit me…read morein and I needed to get a blood draw for my work biometric screening so I got an appointment with Dr. Kirlew. The other review is incorrect about the insurance. I used my health insurance and did not have to pay out of pocket at all for my preventive care visit. She was very professional, listened to all my concerns and even took an extra step to personally email me the biometric form in needed to turn in for my employer wellness program. I really appreciated her doing that!

Dr. Kirlew is very personable and compassionate. She was extremely thorough during my visit and…read moreidentified areas I hadnt considered in my diagnosis. She also responds very promptly in MyChart. I am new to the city and was concerned that I wouldnt find a PCP that would meet my needs. I am very happy!

I just had my annual physical with Dr. Tiffany Madison. I was very pleased, she is an outstanding…read moreDr. I will recommend her to my friends.

I recently chose a new health insurance. We found Dr Madison who was highly recommended. I…read morescheduled an appointment & asked if they accepted my insurance, they immediately said yes. After getting there, they began to scramble to see if my insurance was accepted! We found out that it wasn't. So my daughter asked what would be the charge for me to be seen. They quoted a price & she paid. Later I received two messages that I owed a balance. I called to see what it was for & they said that office visit. I'm so confused by now since they quoted a different amount!!The person in billing said that I would not be seen if I didn't pay. But its now time for a physical & the balance went away. I do think that just maybe when they learned of my coverage that they would attempt to get more! This review in no way reflects on the Drs , but the staff who I spoke to?? Yes

Yesterday Tuesday September 16, I had eye surgery at this facility. The attending physician was Dr…read more Kristina Price. She did a fantastic job. In addition to Dr. Price, the staff was amazing. Nurse Lou P., Dr. Pennington, anesthesiologist, Mike and Emily in the operating room were all fantastic. Being under the influence of anesthesia I cannot remember the name of the discharge nurse, she was a sweetheart. A special kudo to Lou, the welcome nurse. She made be comfortable with the whole process. She's worth her weight in gold, loved her. I recommend the Marietta Surgical center anytime minor surgery is required.

My husband had two cataract surgeries done by Doctor Eric Jennings at this facility. We visited him…read morefirst at Woolfson Eye Institute in Marietta. Friend recommended, Doctor Jennings, and he didn't disappoint us. Checking in was easy, and every staff member we came in contact with was super nice. It was really appreciated since my husband was so nervous before the first eye operation that I was sure that he would run. Everything was well organized. That made us feel comfortable. Warm socks and blankets were available since it's always cold in medical facilities. This place was clean and nicely decorated. Parking was accessible, and the curbside service made stepping into the vehicle easy after the surgery. We can highly recommend this location.

I had a very disappointing experience at Piedmont Urgent Care. I came in with painful urination and…read morepainful, swollen lymph nodes and was met with a complete lack of compassion or concern. Dr. Kim performed no real assessment and offered no solutions beyond a basic urinalysis. I had to ask for bloodwork, and I also had to ask for a prescription to help manage the pain I was experiencing. There was no attempt to investigate the cause of my symptoms or provide meaningful guidance. I was essentially told that if I wanted any real effort in diagnosing the issue, I should go to the ER or see my primary care physician--making the urgent care visit feel pointless. The entire interaction felt rushed and dismissive. Dr. Kim seemed impatient and irritated by my questions, and the initial consult lasted no more than three minutes before he excused himself, saying he had other things to do. I left feeling unheard, unsupported, and no closer to understanding or resolving my symptoms. This experience fell far short of what I would expect from an urgent care visit, especially when seeking help for something painful and concerning.

Everyone was very cordial, and communicated whenever they needed information from us. Our nurse was…read morevery upfront about wait times and pricing. She tried her best to get through taking vitals and everything so the doctor could see us as soon as he was done with the several patients ahead of us. She was so kind, and that made the experience less stressful--no one wants to have a problem bad enough for an urgent care but this one was trustworthy!

First & foremost, my ManBaby's Total Thyroidectomy was an unexpected longer than normal procedure,…read moreyet a success, praise God! No matter the type of surgery, I'm sure everyone exudes some sort of anxiety. When we arrived this morning, every aspect of the atmosphere & staff negated that anxiety. The center is immaculate as if its still in grand opening mode, the center has been open for 4 years. The simplicity of the space, decor & welcoming staff was bar none. We checked in with Robyn, the Patient Care Representative who offered us her friendly face & spirit while providing the basic pre-surgery game plan. After a brief wait we were taken back to the pre-op area. Theresa, the fantastic & fabulous Nurse, chatted with me & my ManBaby like we've known each other for years. She provided amazing bedside care while going through her proper identification, triage & prep procedures. Theresa, truly made both of us relaxed & ready for surgery...ok, made me relaxed & ready. Dr. Kevin Haim, the Anesthesiologist entered with his laid back & engaging demeanor. He handled his pre-screening duties & my ManBaby was on his way to the surgical area. I was escorted to the Surgical Waiting Lounge, that was peaceful & comfortable. They offer complimentary tea, coffee, water, sodas & snacks. A vivid flatscreen that I tuned to ESPN to keep me company while staying cool, calm & collected. Lisa Greyard, R.N., another rockstar on the Nurse Squad, who also serves as the Nurse Manager, greeted me & asked if I need anything...I had a Ginger Ale to go with my complimentary pretzels. By a blessing of chance, I saw Dr. Shatul Parikh on his way to the surgerical area. He was kind enough to stop in a moment to introduce himself & assure me that my ManBaby was in good hands. Trust & believe, I already prayed over his surgical hands before we met. About an hour into the surgery, Theresa came out to update me that the surgery was taking longer than normal, which I appreciated. A few minutes later Dr. Parikh came out to let me know why of the same & that my ManBaby was having breathing complications due to the enormous size of his Thyroid. Before I could elevate my concerns, Dr. Parikh explained everything in lament terms, assured me his team was in place if anything escalated & that he will do whatever necessary to make sure my ManBaby comes out on top. & before he walked out, he shook my hand & told me all would be well. Another 45 minutes & my ManBaby's surgery was completed. He was taken to post op, where I was able to lay my eyes on him. Skye, yet another VIP of the Nursing Team was on deck taking exceptional care of him in recovery mode. At 1st, I was a little ruffled about the 1 hour drive from my ManBaby's place to get here, as his PCP is only 10 minutes away. However, after my experience as a patient's Mother in addition to my previous due diligence, I am very THANKFUL & HAPPY that we came to Northwest ENT Surgery Center. We had to return the next day to have the drain removed from the side of my ManBaby's neck, & experienced the same esteemed & professional patient care we were bestowed upon yesterday. & Donna, the Surgical Nurse who was in his surgery, came out to meet me & genuinley offered her concern on his recovery thus far. Dr. Parikh stepped out of his upcoming surgery to give my ManBaby another look over & we were on our way. Thanks to the superb Skye, she was able to get his follow up appointment to another office closer to his place...outstanding service. Side medical tidbit: most Thyroids are 'normal' size of a plum or apple. My ManBaby's Thyroid were sizes of a Mango on each side of his throat...hence the 2.5 hour surgery. An unlimited & unshaken amount of humble & grateful THANK YOU's to Team Northwest ENT Surgical Center for providing us with exceptional medical care & a PHENOMENAL PATIENT CARE EXPERIENCE & making my ManBaby better than before. Nurses Rock!

First, the doctors here are great! Friendly knowledgeable,…read moreand took very good care of me, I had a septoplasty and although recovery was rough the results were unexpected. I'm able to breathe out of my nose for the first time in over 30 years and most of my snoring is gone. I'd give both doctors and nurses 5 stars. The biggest issue is the billing department. I prepaid surgery, and received a bill 7 days after surgery. They send you messages constantly like a debt collector until it's paid . Here is the irony. The billing department actually owes me money. They've owed me for three months. I've called, spoken to 3 people. Yet a check was never sent to me and I'm still owed money. I've never received it. The other issue is calling the phone line is like calling the IRS. 10 prompts through the IVR. Sometimes you get someone, other times you get a VM. It's very frustrating. Aside from the difficultly reaching folks there , the fact I was spammed with bills, when they owed me and still haven't paid me. It was a good experience.