Staff was caring and knowledgeable while taking care of my Layla. recommended highly to all pet people

Would give less than 1 star if I could. Facility seems to have changed. In the past, i have brought feral cats that have been run over and they were always very helpful and sympathic and did not charge. Not so today. This poor baby was dead but somewhat mutilated and I could not leave in the street. Called here and they said I could have an appointment tomorrow. Said that would not work. They finally said to come in. Tech checked for chip, first it was yes, then it was no. They charged me for a communal cremation $247. I asked if they could clean it up a little, so I could take a picture to show to rescues. They would not. I don't mind paying for cremation, but called other vets...they charge $60. Don't know if it's under new management, but I would not be bringing my cats there. Feral lives might not matter to them, but they matter to many of us. ‍ read more

OMFG. I went there today with a confirmed appointment for two cat dentals. The vet refused to treat the animals who had confirmed appointments. And you would go here why? So you can take YOUR animals with confirmed appointments home again and look for another vet to do the work???? I would not take my animals here for euthanasia. These people SUCK. read more

2 of my 3 dogs had problems with their urinary tracts. Do HIPAA laws apply to animals? No they don't! Leave a full message on my cell explaining what's wrong with my dogs and tell me why you had the balls to charge us $400. These doctors and the staff flat out suck!!! Look at Minney Mouse with the 100 shades of color in her hair plus the 100 tattoos. What a fucking joke! Find another Vet!!! read more

This place used to be one of the best in town due to the friendly and caring medical attention of Drs Mark and Gaby Riedel. Unfortunately, a management team took over and from that time on, this place is a living hell. Three young women at the front desk treat pet owners rudely and even inform that the above mentioned doctors are now employees of this management company. When you ask for a price for some pet services over the phone, these front desk employees give you a price but then, when you receive the invoice, the price is much higher. Their attitude and disrespect to pet owners is significant. I decided to take my pet to another animal hospital in the area. Talking to other home owners, I was not surprised to hear that many of them are switching vets. An advice to the doctors: please do something...these people are pushing pet owners away! read more

My dog was sick and deteriorating quickly. North Jersey did 3 months of testing plus fees over $1500 with NO answers. And lied about not having test results when they did and didn't call me. Took my dog to another vet and in less than 24 hours had all of our answers. Lymphoma and large intestinal mass. Shame on this animal hospital. I would never take any pet there again. read more

my dog almost died because of that doctor, after seeing my dog they kept going around in circles and could not find the problem my dog had. we had to bring the dog to Hackensack emergency clinic. read more

This place is horrible, I left my 7 year old pit bull mix for exactly 7 days while my wife and I went on vacation. My wife goes today August 3rd, 2016 to pick up my dog, to find that my dogs face is swollen and full of bloody scabs, and her front right fang broken in half. I call the place for an explanation and I'm told, "oh well she doesn't like being in the kennel." So how about going the extra mile for an animal who was in distress? My dog is in pain and stressed out to the max now, she doesn't want to go outside, she flinches when I go to pet her. This is beyond belief, I'm in total shock of my dogs state of health. I've taken pictures of her face and fang, and paws which are red and swollen as well. I'm taking this as far as I can. Don't leave your beloved pet there! read more

North Jersey Animal Hospital - How I found my dog after staying at North Jersey Animal Hospital Wayne NJ - Veterinarians Near Me - Wayne, New Jersey

Had an emergency with our oldest dachshund who had something wrong with his eye on Christmas Day. We called north jersey day after Christmas after two other vets who were completely booked and wanted to charge emergency fee. North jersey came through with availability and affordability. They were amazing! So kind and extremely thorough. Our dog Cooper had an abrasion on his eye an would have gotten worse if we couldn't have had him seen. His eye is so much better and loved that I got a call to see how he was doing. Very professional. I highly recommend north jersey animal hospital. They are our new vet. On 9/18/2017 I had both of my dogs to see Dr. Gaby for diarrhea and both had stopped eating after having these symptoms for 5 days. I was giving them Imodium for symptoms but not effective. She was very thorough and showed empathy for them both. My 12 year old dachshund was dehydrated and received an injection and my 17 year old dachshund was not. Both received a prescription and diet of rice and boiled chicken. For two dogs my bill was not even $300 so I find fees extremely affordable and fair. After twelve hours both were doing much better. I received a follow up call from Dr. Gaby today 9/19/2017 to inquire how my dogs were and I find her to be very professional and again I recommend this practice. read more

Dr. Gabi is great. That's where the positives end. Dr. Mark is not concerned about the well-being of your pet. Lost a cat potentially due to his unwillingness to treat her. Long story but I'll spare the details - just know we are heartbroken. Will never bring another animal here again. Do yourself a favor - take your pet to someone else. read more

Want a good Vet? look no further, North Jersey Animal Hospital is the BEST! the Staff is AMAZING! Friendly, Kind, they always go above and beyond, both Dr's are AWESOME! they take the time and explain everything, so that you don't have any questions to ask, because, they covered it. I can honestly trust them when I drop off my little guy Rocky for boarding. wish there were more stars to give them, they deserve it! I highly recommend North Jersey Animal Hospital for those pet parents that are looking for an AWESOME Dr. and Staff read more

I will forever be in the debt of Dr Reidel -- he got my cat off insulin. she was on 3 units 2x per day. that's a LOT of insulin for a cat. Granted it was the special diet -- hills DM prescription -- that probably was the main factor, but still, no other vet had been able to make it crystal clear that this food, and strictly and only this food, would improve her ability to metabolize glucose. i had said in my previous review that the front-desk staff was very warm and friendly. well, i hadn't yet met the "office manager". she's quite the charmer. i think the rottweilers and pit bulls were more even-tempered than this woman. she is rude and unhelpful and won't look up at you unless you speak directly to her and then she sighs like it's a big interruption. sometimes the female dogs aren't the only bitches in there. read more

Dr. Mark and Dr. Gabi are very kind, gentle and attentive. I have been bringing my 4 cats to them since 2015. Dr. Gabi essentially saved my cat Kismet's life when I had brought her in for vaccinations and Dr. Gabi noticed something was not right with her. She even personally called me the next day to ask how she was doing. Dr. Mark always takes his time to answer all my questions during our appointments. I just brought my cat Kismet in today for her chin acne and her ears and he didn't prescribe me any meds because he said what i had been doing on my own was sufficient- there are a lot of vets out there who would just inject a cat with steroids and charge you. Dr. Mark isn't like that, he's very honest and caring. Dr. Mark and Dr. Gabi are honestly the best veterinarians in the area and I am very thankful for them! read more

I have to write to praise the kindness and compassionate nature of both Dr. Mark and Dr. Gabby. I know them as my neighbors and on two ocassions had to run to their home with injured animals. I found an injured squirrel at death's door and Dr. Mark scooped him up and made him comfortable in his home until he could bring him to work the next day. Just today I discovered an injured bird with a broken wing in my yard. Again I ran the bird up to Dr. Mark at his home and he graciously took the bird and said he will try to help! Both Dr. Mark and Dr. Gabby are lovely competent and kind hearted vets with the intentions to help any animal in need. Thank you and glad you are in my neighborhood!!! read more

Dr Riedel takes his time to be thorough, answer any questions & is very kind. Staff is great too!

I have never been to such an amazing animal hospital. The entire staff is beyond kind and helpful!! Dr. gabby really knows what she is doing and she will treat your animals as her own!! Anytime I have went here or called, I got nothing but amazing service and treatment for my pets. Go here!!! 10/10 read more

I have to give it at least 2 stars because they did take care of chestnut when in need but they never tell you how much our going cost you get up to the reception area and they say 500 really I mean you couldn't come in and see what we can do instead of just throwing this fee at me and Also there's no compassion you are supposed to associate with the rescues really I asked if I can get a payment plan so the response I got was it has to be paid in full we can see chesntnut if it's not and we are going to send you to collection wow this is coming from a girl who prob makes 10 dollars an hour relax kid ! And as far as dr mark why don't you try picking up the phone and talking to your clients I'm done with this pace plenty of great vets around !!! read more

Do not come here, all they want to do is take your money! My Pomeranian fractured her paw and with them knowing there was nothing they can do they told me to come to the office anyway. They had no medication to put her under to realign the bone, they charged me over $300 to take X-rays and refer me to a specialist! My dog was in pain for hours because of these terrible people! This business needs to be shut down Dr Mark and Dr Gabby are terrible! DO NOT COME HERE!! read more

I found these guys on a recommendation. I have been there a few times. Thankfully, the staff was mostly very pleasant and helpful. Dr. Frantz seems to know what he's doing. They diagnosed something in my dog that 4 other vets couldn't and it helped relieve her of some discomfort. My puppy passed away there :( and they were helpful and spent lots of time with me. The doctors are not very warm (in fact, quite cold) in a very dire time (Frantz and Riedel). I was distraught and if it wasn't for Christine (at the front desk), I would have been in big trouble. So, they're very knowledgable but don't expect much sympathy from the doctors. read more

I've been going to North Jersey Animal Hospital for 30 years through their various veterinarians with my many dogs. Dr. Mark and Dr. Gabby are great. They are very knowledgeable and never rush you through a visit. The staff is great and I don't ever have a problem seeing a doctor, even on short notice. They have referred me to the proper specialist when necessary and have helped me keep my 3 dogs healthy. read more

Dr. Gabby is an excellent vet. My pup Ella was having horrible ear, skin and eye issues and Dr. Gabby worked with us to find the right medication to treat Ella's allergies. I always get a follow up call after every appointment, and when Ella was really not feeling well Dr. Gabby called me herself to Follow-up. They always tell me prices up front and help me make the best decisions for Ella. I am extremely picky about my dog's diet, vet care, training and overall well-being and NJAH has exceeded my expectations! read more

I have always had dogs and approximately a year and a half ago I switched to this practice after reading the good reviews on Yelp. I can't say enough good things about both Dr Gabby Reidel and Dr Mark Reidel. When my older Bichon was getting to the end they were kind caring and most importantly extremely knowledgeable. They provide answers they are patient and they don't charge exorbitant fees. They also board your pet if needed. Another plus is the office staff also provides your pups with plenty of TLC. For the first time my dogs don't shake when they go to the vet instead they wag their tails! read more

At one time it was a great practice. I do not want to go into a long story, of what happened to more than 1 of my pets at this practice, thereafter. The workers were horrible and Dr Mark could not explain how more than 1 of my pets were horribly injured while under their care. Stay away read more

My two ferrets, Bailey and Jameson, have gone to the North Jersey Animal hospital since they were babies. I absolutely love it there! Dr. Frantz is soooo knowledgeable about ferrets and always answers all of my questions no matter how ridiculous. You can really tell he loves working with animals and is always great with my ferrets. There aren't a lot of vets in the area that specialize in the care of ferrets so I feel like I really lucked out when I found Dr. Frantz! I have recommended him highly to all of my friends. read more

Yet another satisfying visit to this exemplary practice! I have seen both Drs. Riedel and they are thorough, relaxed, and down-to-earth. Practical recommendations, willingness to answer questions, even about alternative treatments (homeopathic, over-the-counter, homemade). I switched to this practice because they provide boarding, and it was confusing to verify that shots were up to date when it was time to board; the other practice was a bit more hurried, and we would end up seeing a different Dr. every visit. Here, even the techs/assistants know my dog's name even though she only boards once or twice a year--fabulous. Another thing to recommend them is that they are active with animal rescue, and usually have a few cats/kittens available for adoption on display in the waiting room. (I never give 5 stars, but if I did, they'd be the ones to get them.) read more

Update: Shortly after our dog Chica's ashes were returned, we received a call from North Jersey Animal Hospital. Dr. Reidel called personally to leave a message of condolence for our loss. While I cannot let my wife hear it because she would break down, I will tell her that the doctor did call. This is exactly the type of care and service that I had come to expect, and had always received from Dr. Reidel. Again, while we were NOT happy with the billing and treatment provided by one of the covering doctors (Kevin Shimel), the REIDELS are as good as it gets. read more

We have been with North Jersey Animal Hospital for over two years. We have been VERY pleased since the first visit. The day after that visit, they called to see if I had any questions that I had forgotten to ask. I was very impressed. Last week, I placed a frantic call to them because my dogs had gotten into pistachio nuts. I was treated kindly and was instructed to monitor the dogs and call if either of them had any problems. The next day, I received a follow up call, which really blew me away! The concern shown for the animals is genuine. read more

We took our shih tzu puppy here for his first check up as soon as he arrived to us. The vets and staff were so kind and helpful. They played with our puppy and made him feel relaxed. We had our children with us and they gave them coloring books and crayons while we were waiting. When the vet came he checked our pup and even let the kids listen to his heartbeat. They were so excited. We have been back for routine visits and he explains everything he is going to check for and explain the vaccines he is giving. read more

I have seen both vets dr,Riedel and dr. Gabby and both are excellent, professional, and compassionate. I also love the staff! The office is very clean and very organized. Highly recommend this practice, Dr. Gabby has a excellent bed side manner and a very skilled vet. read more

We love this place - both Dr. Mark and Dr. Gabi are tremendously thoughtful and caring, very responsible and responsive, and their staff are consistently helpful. Mark and Gabi are really dedicated to what they do, as our family has experienced on multiple occasion with our various pets. They have a very conservative, common-sense approach to treatment, so they never recommend anything that is unnecessary. I know that they'll take their time explaining whatever is being done, so have always felt comfortable and at ease there. read more

Both Dr. Riedels are very knowledgeable, experienced and reliable vets + very warm people. Our pets were/are always very well cared for. Recommend without reservations. read more

After asking around, we decided to take our new puppy to North Jersey Animal Hospital for a check-up and shots. The staff was very warm and welcoming. Dr. Riedel put us at ease and took the time to answer all our questions without making us feel like we were uninformed. We never felt rushed or like we were taking up too much of the Dr's time. Dr. Riedel had a very professional, relaxed manner. We were surprised when things that we had not even thought of were discussed and explained in detail until we had a clear understanding. The staff and doctors at North Jersey Animal Hospital are professional, kind and very informed regarding current treatment and vaccination plans. We had an all around great experience. Thanks to North Jersey Animal Hospital we are now ready for our puppy and will be returning to them for all our pet's needs. read more