I called one afternoon and made an appointment to see a specialist. To my surprise they had an…read moreappointment the very next morning. I scheduled it for 9:15. Then I spent the rest of my day trying to rearrange my work schedule. Turns out after 5:00, I realized it would be impossible. The next morning I left a message that I couldn't make it. Today I received a bill for 50.00. No one called me back. No one tried to reschedule me. I had a surgery at this location in the past, plus I used the physical therapy there. The doctor I used retired. Maybe they are going downhill.

Sports Medicine Oregon is a specialty Sports clinic that deals with orthopedic issues with an…read moreemphasis on knee injuries as well as other joint problems. They're also team physicians for the Portland Timbers Football Club (in American parlance, that's a soccer team). I found this clinic via asking around on Yelp and I have not at all been disappointed by the medical service I received from Dr. Edelson. Without getting in to the gory details, I had long suffered from an old ankle injury and only enjoyed a limited use of my right ankle - a problem that kept me from running, jumping, or doing anything really physically active. When the pain overtook the numb immobility of my ankle, I decided to have a specialist look at it. While the OSM site claims that they deal with ankle problems the clinic is much more focused on knee issues, and Dr. Edelson was quick to note that, however upon examination he determined that he would be able to help fix my problem with a relatively simple outpatient procedure at the outpatient surgery clinic next door. My visits to Dr. Edelson, despite the long haul drive out to Tigard, were all good, and now that I'm able to visit him at the branch location in Jeld Wen field (15-20 mins closer to home) everything has been hunky dory. I will follow-up with a review of the good Dr. himself as it would take longer than this space to extoll the virtues of his skilled hand. This is more a review of the SMO clinic itself. My main complaint is the billing hassle with this clinic. Antiquated systems require that I either mail in my bill with a check or credit card written down (what is this the 1980's?) or call in to the office and face a barrage of automated phone menus, which if you call during the lunch our has some cryptic, confusing choices, all of which simply hang up on you. For such a small office they do a great job of making you feel like you're dealing with some ginormous, labyrinthian hospital system. How about getting some online payment options folks? Why do I have to deal with receiving a "your bill is late" snail mail letter when I'm more than happy to pay my bill online immediately (or by phone to someone who will actually ANSWER THE PHONE)? I have the funds right now but do you know how often I actually go to a post office to buy stamps, let alone mail letters? Obviously not fast enough to avoid a "you're late" letter.** Anyway, my rant aside, dealing with every other part of this clinic experience has been good. Great PC's, high-quality medical expertise, super nice, clean facilities with on-site x-ray and MRI... the works. Just bring your billing system into the 20th century (or better yet, the 21st) and we'd have a 5-star rave here. To sum up - OSM is probably one of the best options in PDX if you suffer from knee, orthopedic or joint issues. Just be prepared to spend a bunch of time on the phone or buy some stamps in advance if you want to be able to pay them for it. ________________________________ **I'm not really mad that I got the letter, it's my fault for not paying immediately, but it's their fault for making it so difficult for me to pay them. I've had a filled-out bill sitting on my desk for a week waiting for me to find time to go buy a stamp. I'm under 40 - snail mail is an artifact to me.

I was seen before and after reconstructive ankle surgery, and Hayden was phenomenal. My surgeon…read moretold me, "Don't be surprised if you never are 100% better and pain free again." After six long months of PT after surgery with Hayden and sticking to a solid regimen I'm back to all of my normal activities. He understands that schedules change, emergencies happen, and that you have a life outside of PT (even if you're going two times a week for four months), and that is key in healing is having flexibility so you can meet your goals. Hayden continued to go above and beyond throughout my therapy and was always super energetic and positive. I also want to include that he rocked his first year as a Clinical Director of the Wilsonville location. Thank you for everything, you made a lasting impact! Long story short, if you're looking for a therapist and company who puts their patients first above everything this is your sign to schedule an appointment. You won't regret it.

Dan is the man! My husband (back tension) & I ( hip pain) have both been seeing Dan for a few…read moreweeks and we think he's one of the best Physical Therapists we've worked with. Really addresses deep tensions. Never makes you feel baD if you haven't done your homework in between appointments. Highly recommend!!!

I appreciate the support and care. The office staff have been wonderful, thank you guys.read more

I went to see a chiropractor for a general visit. My insurance covered the visit and I had a $10…read morecopay. Which I paid at the visit. I then received an additional bill for $50 because they put me in with a specialist (which I did NOT request nor was I told they were putting me in with a specialist). For my insurance, seeing a specialist is an extra $50. I went in for a general appointment. Nothing that required a specialist. I did not request a specialist, nor was I told I was seeing a specialist. I informed them of this - and I submitted a claim with my insurance. However, they have submitted me to a bill collector already. I will NEVER use this company again due to their disorganization and over billing.

After several months without having a massage, I found Allison and I'm glad I did. She took the…read moretime to discuss my area's of concern and hit those areas with precision and accuracy. With constant pain in my neck and shoulder, due to past injuries and miles of driving, she relieved the tension in my upper extremities and I felt like I was deflated after my session. Allison's professionalism and attention to detail were quite impressive and I am looking forward to my next session. Thank you Allison, you have a true gift and glad you share

A Healing Blend of Relaxation and Relief!   One of the most relaxing and rejuvenating experiences,…read moreespecially helpful while battling Rheumatoid arthritis.  Her skill and expertise were immediately apparent as she expertly worked through the sore "tin man" joints and tension in the muscles.  Beyond her technical skills, Allison's attention to detail is refreshing. She took the time to understand my specific needs and preferences, ensuring that the treatment was tailored to my individual comfort level. Her calming presence and caring touch created a peaceful & healing atmosphere.   Definitely recommend! Thank you Allison

Absolutely the best Acupuncture and Chiropractic work on my body. Chris knows the body very well…read moreand always gets the knots out of my muscles, hands, feet, and legs. They are all working much better now and my lower back is much less sore.

I've Been going to Beardall acupuncture & Chiropractic for 4 years. I've been to numerous…read morechiropractors over the years but Beardall is the best. Beardall takes the time to be sure he gets my back issues addressed. I highly recommend the clinic. Troy B - Beavercreek Or

Love these guys! Sarah is thorough, kind and smart. Took my son to be treated and she caught…read moresomething the doctors had not detected. She doesn't tell you that you need to come back weekly like many do. I 100% trust her with my entire family's chiro needs.

I got a gift certificate at Christmas for 1 hour massage. I finally scheduled it for today. I had a…read morefantastic massage! It felt amazing, and walked out feeling 100 times better! I definitely want to go again! Thank you Kala. I definitely recommend her