This is the last stop on the Fitchburg line so there's no one here at all for help, so keep that in…read moremind. It's run down and in a weird area. I wouldn't trust it being alone randomly down there waiting for the train. We weren't even told a train was approaching, and when the train showed up we didn't even know if it was ours, the screen didn't say anything and neither did the conductors so we just assumed and then asked. I only came this far out to attend AppleFest but I would never do that again anyway.

I was in Fitchburg trying to get to Lawrence. I asked the booth lady what do I need to purchase and…read morewhere do I need to go. I am not from Massachusetts and she didn't care and said literally I don't know. I am disgusted with how I was treated and a ticket booth person should definitively be able to direct me to where I need to go and also the tickets I need to purchase.

Station is in the heart of West Concord. Easy to access the platforms. Close to Concord Teacakes…read morewhere you can get coffee and a snack. Or the station's Dunkin' Donuts is more to your flavor.

A decent amount of parking (364 spaces according to sources), which you can pay for by phone or…read morewith an app on your phone. It's $4 for the day. There appears to be enough lighting, but by the edge of the lot is a lot of shrubbery and trees, so if you're over there to get your car at night, be aware of your surroundings. There is no ticket vending machine at the station. You can either pay in cash (not card) on board the train or you can pay with an MBTA app on your phone. The last car of the train will stop at the raised platform for handicap access and if needed, the conductor will set the little bridge doodad across for wheelchairs. Otherwise, it's a couple of steep steps. Southborough is on the Framingham/Worcester line. The next inbound station towards South Station is Ashland and the next station outbound towards Worcester is Westborough.

Amtrak recommends arriving 30 minutes before your scheduled train and it was my first time using…read moreAmtrak, and my first time to Route 128 Station. Exit the highway, drive past the parking garage and turn left onto Blue Hill Drive, and take the left on in where it says "Amtrak/MBTA Pick-up & Drop off". Either entrance at the end will work. While the left side is more direct and closer to the Amtrak counter, the right side will take you past the Dunkin Donuts. There's a waiting area, the bathrooms are by the elevator, and only two tracks. 1 is outbound, and 2 heads into Boston. Simple. Start heading out when they announce that your train is arriving, about 8 min in advance. Head towards the right if you are Coach bound. Take a seat and the conductor will scan your ticket code and tuck a paper ticket above you. Take it with you if you change seats. If you go past NYC, the crew changes, and every passenger gets scanned again. If you are ADA and need access to one of their accessible seats, there's a way to mention it when buying your ticket, so the conductor will save you a seat in advance. Two bathrooms are available at one end of the Coach car. If the light is on, the bathroom is taken and the door locked. These are roomier than those on airplanes. So are the seats, although they otherwise resemble those found in planes with the tables that fold down and seats that recline back. 120 volt plugs are available, but no screens and no headset jacks, so no music. Stops are announced, so it felt that communication was pretty good on the train and at the station. Coming back and arriving on track 2, we had to exit and head up and over the tracks, where we could go straight into the garage, or take the escalator down by Dunkin Donuts. There's an elevator as well, which will take you to the bathrooms.

Clean and large for a two track station. Commuter Rail MBTA as well as Amtrak…read more Two convenience centers, one up stairs which has a large selection of stuff and the Dunkies Downstairs... typical. The parking lot is huge and quite affordable at $15.00 a day. There are also cans downstairs and an area for buses. Truthfully, better than going into South Station for the train.

This is a pretty well kept train station. As with any train station there is some trash near the…read moretracks, but in general the platforms to board the train are safe. There are informational boards on both sides of the track with a digital clock telling you when the next train is set to arrive/ depart. Check out my review on YouTube: https://youtu.be/MFutPAfzKhQ

YO CREVON THIS PLACE IS REAL NICE ME AND KELLY COME HERE TO SCRAPE Up THE GUM AND PUT IN INTO…read morePLASTIC BAGS AND SELL To homeless people. So I could spend $30 and get $1000000 from this cash app guy he says my money is coming soon just waiting for shipping.great place for kids I drop them off then I go to work and they place games in the food court which if I say so myself is a very clean chick fila great for kids.they love to ball pit and they have spaghetti night and they swim in plastic balls and maccorini. THIS IS THE NEW CHUCKE CHEESE.

I arrived at the train station, but the waiting room was closed, as it was afternoon. It was also…read moreclosed on Labor Day morning. I guess I have to take later trains.

Take a beautiful train ride through the country with people i love - Check! If you're like me and…read moretaking a comfortable train ride is something that's been on your bucket list, give the Amtrak Train Station a try and believe me when i say, you're in good company with Amtrak. Traveling from Maine to Boston, the train ride is comfortable and offers beautiful views outside your window. Each cabin has a set of seats that face each other and is ideal for families so keep that in mind. The customer service, train attendants are friendly and especially at the Maine station, there was one member in particular that was extremely friendly, polite, and courteous. (I can't remember his name off the top of my head, was it Paul? check out my tips if you're curious, i think i wrote it there.) Prices are reasonable and I'd suggest to either bring earplugs or headphones in case you have other guests who are chatty and you want to enjoy some peace while on your train ride. There is a first class available for those who want to upgrade their experience. There are bathrooms inside the train and a snack bar where you can grab food, coffee, and other drinks. Parking your car at the train station is safe and affordable. Note there are two lots adjacent to one another that i noticed, so if one side is full don't panic. Just turn around and cross the street. There should be available spaces there. 4.213310714818 stars rounded up b/c of that one guy at Maine Train Station and it's an easy 5 shiny red Yelp stars in my book. Thank you Amtrak, and keep up the good work. #haveapositiveday

This station is out in the middle of no place. Final stop on the line. But the problem is, again,…read morenot enough parking. We really need about a 2000 car lot here and it is more like 800. If you are going to pay for a zone 8 ticket you really need to have guaranteed parking.