My son found Optical 101 when he was attending WVU, told us about his exceptional experience and…read moreour entire family now calls Optical 101 home for all our eye care, and we travel some distance! They're the best!

Optical 101 is so great. The staff is all incredibly friendly and they're very comprehensive. They…read moredo color blindness and depth perception tests and are very thorough. Incredible service!

Dr. Kerr is phenomenal! He quite literally saved my life, and he is so thorough with his patients,…read moreand when he feels something is off he goes above and beyond to make sure that you're okay. He sent me to the ER as a precautionary to get an MRI to check things out and when I tell you, he had to have known! He knew. I had a severe case of hydrocephalus that would have never been found had he not followed his intuition. We got that solved and after i recovered I got my new glasses!

If only Zero or negative (-) stars could be given…read more My husband had to go twice. Had the exam, chose his glasses, and the first prescription was wrong. Couldn't see properly at all. They schedule another appointment but was a month out. Second time around the prescription was wrong again! He then asked for a refund. At which point the customer service turned from nice to downright mean and nasty. Additionally they only granted half of the cost as a refund. The reason for a half refund, some excuse of a restocking fee. Over $200 for a restocking fee for glasses that were made wrong twice and never worn. Would not recommend this place at all.

Don't go to Morgantown Eye Associates if you have insurance!!! They apparently don't know how…read moreinsurance works or they are just too lazy to bill the insurance. My son Alex went there today for the second time and was told for the second time that they couldn't bill his insurance and that he had to pay that day. Alex being 19 just did what they said and left. I thought after a few days of back and forth with these people last time about the insurance that this was settled. They assured me that it was. Honestly, I should have known they didn't care and it wasn't over when they never provided an itemized bill, so we could submit a claim to the insurance. He had to ask for both itemized bills at today's appointment. They just want their money! Alex said he saw a different doctor today and he didn't even know why was there. This place isn't worth your time or your money!!!

They do not disclose all the extra upcharge expenses, and they do not show any prices on frames…read more The optometrist gets commission on glasses, so they try to pick them out for you and hide the prices until you are about to pay. Do not go here if you like price transparency, I have still not received an itemized receipt and the person in charge of my exam called me and lied about disclosing the extra pricing. Even with good insurance, you will be charged $200-$300 more than your quoted copays and material coverages. Frames are price inflated 200-300% retail pricing. Very Sketchy, avoid like the plague.

The front desk did not update my new phone number while at my initial appointment, they left a…read morevoicemail when my contacts delivered 8 days early on my old phone number. I was "squeezed" in the next day for a contact fitting after calling inquiring the status of my contacts after not hearing from myeyedr. I ended up having to wait an hour to see the doctor to check my contacts when all I needed was a fitting to order a new supply. It didn't seem like there was an actual appointment scheduled for how long I had to wait. I would've rather had scheduled an actual appointment so I could get out in a timely manner. update: I received an email saying my contacts were available for pick up February 3rd (I'm not sure why I had to pick up my contacts when my fiancé received his in the mail last month) and then the office called me February 6th asking if I was ever going to come in to pick up my contacts that delivered in JANUARY. The person who contacted me didn't need to be so rude and blunt.

they do not have an optometrist in office. you Skype/facetime with him/her from somewhere else. You…read morehave to pay $45 out of pocket to have retinal eye exam because they can't dilate your eyes without the optometrist in office. insurance won't cover it. Terrible cash grab!

My husband has experienced problems with his vision for the past 3 years which had him seeking help…read morefrom more than one optometrist where he was prescribed corrective lenses but had no satisfactory results. He experienced problems seeing up close and distances. This greatly affected his daily task completion. One of my husband's colleagues called Dr.Toompas' office and asked if he would see him. Without an appointment he examined my husband that very same day. A skilled exam resulted in a prescription and corrective lenses which arrived a week later and has given him back his ability to see clearly. It is amazing how the care of Dr. Toompas and his assistant so quickly accomplished simply what we expect from an optometrist. No small task but this team is capable and has our full faith and endorsement.

Dr. Toompas was a pleasure to meet. He did a great job checking my eyes. And he did not try to…read moretalk me into anything I didn't need. His price is upfront and reasonable. I strongly recommend him to anyone in the Philippi, WV area.

I drive over an hour to see Dr Diamond. She is professional but easy to talk to. Always get good…read moreservice from her and her staff.

Had reading glasses remade 3x. Still couldn't read any better. Asked for a refund and told there…read morewas a 20% restocking fee? No glasses and I had to pay them? Didn't see this little tidbit posted anywhere nor was I told when I initially paid 2 months before.

My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!

The staff here are wonderful. They help you from start to finish. They genuinely care about you…read more The eye dr. is very thorough in his exam, and they offer lot of choices for eyewear. This is a great local place to get an exam and eyewear!

I did a consult while traveling and spoke with the DR regarding some eye issues my son and I were…read morehaving. Dr Jonathan was super informative and helpful and I have a much better understanding of our eye issues and treatment !