I didn't actually go to this office, however I called to inquire about oral surgery with in my…read morenetwork. And a lovely lady by the name of Sydney help me and took the time to get me referrals. I was disappointed because they have raving reviews I only wish You guys did surgery there as well. Super nice and helpful. I don't take that for granted. Thanks Sydney you rock girl. I hope I find someplace as great as you guys appear to be.

I got a root canal here... months ago…read more And i just was thinking about my experience and just wanted others to know this is the place to go. I've never had a root canal so i guess i can't complare them to anyone on that front but i do have some dental trauma in my past and while I'm mostly past it i still get nervous. They treated me so kind and caring from the moment i called till wayyyyyy after i got my root canal. The dr is awesome, great at what he does! And the supporting staff is just as wonderful, including everyone who works at the desk. I had trouble with my insurance and they were kind about it every time they had to call and leave me another voicemail, never badgering or blaming. Very professional and kind. 10/5 stars.

No one wants to have a root canal. But when that tooth pain just won't go away Dr. Bills is just…read morethe person you want to see. I had been a patient of hers several years ago and this is why I came back. I called on a Tuesday morning because my tooth pain was getting worse and worse. My regular dentist (who I should but won't name) kinda shrugged if off. He sent me on my way with a tube of Sensodyne. I was in luck that there was a cancellation and I went to Dr Bills office right away. It's a super convenient Cary location. All of her staff is super warm and caring. She even has a therapy dog on staff !!! She numbed me up really well and the procedure was painless. She and her assistant chat the entire time so that really keeps your mind off of what is going on in your mouth. I would so HIGHLY recommend Dr Bills and her staff. A root canal isn't really that bad.

I have spent the past month of my life in hell. It all started with a filling 2 months ago. That…read morefilling caused me such extreme cold sensitivity that it made me tear up drinking iced tea. Ice cream? Forget about it. The dentist said it was normal, it would go away. Fine, I would wait. Then I was waking up in the middle of the night with the worst pain I have ever experienced in that side of my face. Both the top and the bottom of my mouth. Dentist said I was grinding my teeth. Gave me a night guard. Night guard didn't work, dentist said I probably had a sinus infection because looking at the x-rays, my teeth were perfectly healthy. (I'm glad they looked healthy, they felt like they were about to explode but thanks for that.) I went to the doctor. Not a sinus infection. Dentist referred me to a TMJ specialist. Instead I looked on the internet and found Dr. Bills. Dr. Bills and her staff started off on the right foot by TALKING to me. Asking what was going on, explaining things that the dentist didn't bother explaining to me. Then she tapped on my teeth and sprayed water on them. The whole problem with my mouth? One tooth. The tooth that was filled 2 months prior. It would need a root canal. They didn't have any openings for 2 weeks, but since I was in pain for over a month, they made one. I don't like dentists. I especially don't like the idea of a root canal. I had never had one, I was scared to death. I told Dr. Bills that I would prefer to be put under. She disagreed, telling me it wasn't as bad as I thought and that it would cost extra and instead she could give me Valium for free (even though she thought I didn't even need that.) So I reluctantly agreed. She's the expert, right? So my parents took me in that day since I couldn't drive myself on the Valium. I was relaxed. High as a kite, really. I am not kidding ONE BIT when I say that I have had TEETH CLEANING that were more painful than Dr. Bills' ROOT CANAL. Just the tiniest prick from the needle (and really, it was the least painful needle prick I've ever felt) was the only thing I ever felt. I think I might have ever gone to sleep during part of the procedure. And thanks to the valium, I slept for 4 hours, woke up with the numbing effect worn off. The procedure was at 6:45 am, and I have not had any pain killers since. Around lunch time I ate ice cream. I nearly cried. Not in pain, though. Quite the opposite. Dr. Bills is the real deal, y'all.

Dr.Dalzell started a root canal on an abscessed tooth, failed to drain the abscess , perforated the…read moretooth in the process, failed to tell me, and told me the next appt. was 11 days later. The pain started that evening went v. quickly to extreme pain and extreme swelling /numbness/redness/heat/throbbing etc. My face looked as if it had a golf ball in my mouth, by day 7. I called every day for the next week for him to look at it, yet never had an appt. I had been told to call immediately if I should have any swelling or pain( have never had any with other root canals-this was extreme). I filed a complaint with the NC Dental Board. After many months of deliberation they came to the conclusion that he had done nothing wrong! I had lost 2 teeth directly from the neglect and massive infection, and now needed implants. Refusing care to a patient with all the signs of a massive infection and doing NOTHING is OK with the NCDB??? Had recently moved from IN, and when I came still had all my own teeth. I was then told on leaving to pay the full amount v. the 2 x installments that Meredith and I had agreed upon. He now had a signed bill for a full root canal, which he had not done. When I tried to get my money back from my credit card company, he refused b/c on day 7 I went elsewhere (and was immediately referred to an oral surgeon for extraction) . My payment was refunded , but after learning of this, Dr.Dalzell then told them he had done a full root canal, they returned the money to him. 1 of many lies to come. He then told the NC DB I had been given 3 appts, and refused them all-as if I would have done that after calling every day to get an appt!!!! His website claims to have daily emergency time-not so! My teeth have been wrecked, and I have 20K in bills, ongoing. The lies Dr.Dalzell has told are outrageous yet the dental board still side with the dentist, and i their wisdom decided that losing 2 teeth ( the next one to it also needed extracting, as the infection spread) was a case of 'he said: she said'!!!! The CEO of the NCDB then investigated and sent a letter to me saying that what happened was actually nothing I had ever mentioned in my original complaint !!!!!! Regardless of what caused the massive infection, it needed treating that next day and then I might have only needed the root canal on an abscessed tooth that I went to him for in the first place!!!!! The fact that the board will NOT address is that WHATEVER caused the pain starting the evening of that first visit needed treating ASAP to avoid a potentially fatal infection!!!!!! I have NEVER in 6 plus decades on this planet come across ANY healthcare professional who refuses to treat a patient , KNOWING daily of an EVER WORSENING situation and gets away with it because the dental board are failing in their mission to protect the people of NC from impaired dental professionals! I am beyond disgusted and if anyone local knows of a good dental malpractice lawyer or expert witness who will stand against a colleague who is guilty of malpractice, please reply. Here. Thank-you!

Went to get a root canal which also had an abscess. Took 2 hrs to even get entry to the canals then…read moretold me I had to come back which was 11 days later. By that evening, the pain started. Called in the morning and was told b/c of a med. I was taking, he couldn't prescribe painkillers.The only option was to actually finish the root canal for which I had been charged, but he had no time! The pain /swelling/throbbing got worse and worse and the pain was intense,( 8-9/10) yet..... despite daily updates and photos of the swelling, still he would NOT finish the procedure. The roots had not even been cleaned out or the abscess drained. After 6 days of this intense pain and little sleep, and feeling ill. ( antibiotics which I had to beg him again to prescribe 48hrs after the appt., did no good-infection already too bad), I went elsewhere, and ended up losing the tooth as the infection had eaten thru' the tooth. I had to have it surgically removed under gen. anesthesia, and now need an implant. Refused to return the $1515 I paid for the simple root canal that was going to save my tooth, even tho' he had done nothing but open up the canals( which were already infected, as he told me!) to cause a massive infection for which he claimed prescribing antibiotics would be 'unethical' !!!! As of now, I have $14,000 in billd to sort this mess out which could totally have been avoided had Dr.Dalzell finished the procedure before it became badly infected. Initially Meredith( owner/wife) told me I could payin 2 installments, but when I left, I was told to pay the full amount. It was coded and listed on my receipt that he had done the root canal and all procedures associated with it, including post-op x-rays( all part of the code he entered, but..... he hadn't ! ) I have had several prior root canals and even wisdom teeth extracted with NO swelling, and taking 1/2-1 hr at the very most. I only moved to NC in the summer, so just used a referral I was given from a local dentist. I have never encountered ANY such uncaring and negligent behavior. Dr.Dalzell's website is very misleading. 1) he refers to 'our practice'. He is the only dentist. 2) He claims he always sets aside time for emergencies, yet in 11 days I was NEVER offered a time in which he could clean out the canals/disinfect them/refill them and put a temporary crown on, DESPITE the fact that he knew of the pain and swelling( he was e-mailed photos)/knew of the fact that I was immune compromised, and the fact that I had every know symptom of an extreme serious infection-i.e. Huge amount of swelling/numbness around lip chin/cheek/throbbing/ redness/ heat and severe pain, yet..... he did. NOTHING! He had daily updates from me of the ever worsening situation and pain. He cared nothing for the severe infection, or my health ( have now required 4 rounds of ever increasing strength ), and couldn't even be bothered to call himself to see what was going on. Day 4 into this Meredith said I could come in and let him take a look at it.....BUT..... he had no time to treat it!!!! As I felt ill and lived 40 mins away she agreed I could send photos and I did. Still no action! I would not recommend that anyone go near this place. Dr.Dalzell is not board certified in Endodontics, as others in town are, and they have completed years of post DDS education on micro-endodontics. He claims he has 'a certificate' in endodontics. Where from I do not know.

Dr. Sopko is thorough in his analysis. Skilled in his specialties. Communicates well. He and an…read moreexcellent staff are responsive and good listeners. Both my wife and I would recommend.

Dr Sopko is soothing, professional and delightful. His office is super hygienic and this is my…read morethird root canal with him - I never have pain or discomfort and he is the most thorough endontist in that he gets all the root out and there is no reoccurring infections

Excellent care from Dr. Tumare Iqbal and his staff. Would highly recommend to anyone needing a root…read morecanal.

Very friendly staff. Very friendly endodontist. I didn't feel a thing when he did the root canal…read more Recovery was like it never happened.

Friendly caring staff. Dr. Cottle was patient, knowledgeable and took time to explain everything. I…read moreappreciate how respectful and knowledgeable all I encountered were at this office.

Let me start by saying that I suffer from severe dental PTSD. I needed a root canal on an upper…read moremolar, and was referred by my regular dentist to see Dr. Cottle at Clayton Endodontics. Dr. Cottle took the time to explain everything very thoroughly, answer any and all questions that I had, and really put my dental stress at ease. But, more importantly, when I had the root canal done, I can honestly say that it was the least stressful procedure that I've had done at a dental office in over 40 years. The instruments that he used were extremely quiet, he didn't rush through anything or make me feel like I was keeping him from his next patient, and I just felt like he had some of the gentlest hands while he was doing all of the work. I literally started dozing off a couple of times in the chair, and that was with no nitrous. Although no dental experience that I've ever had has been enjoyable, this one was easily the least unpleasant. Oh, and even though they don't take dental insurance, they filled out the reimbursement forms for my insurer and submitted them for me while I was there. Recommend highly!!

Extremely friendly and caring. I have had two root canals at this office and have been sedated both…read moretimes.

I don't know if I have the words to describe how wonderful Dr. Sheaffer is. His office is…read morewelcoming, and the staff is incredibly friendly. He made sure I was comfortable throughout the entire process, and his care is truly sincere. Dr. Sheaffer was gentle and explained every step clearly. I would call him a Master Endodontist--the absolute best. I know this because I've had other experiences, and none compare. I'm so glad he teaches future dentists because they need to follow his amazing example. His assistant was also outstanding, caring, attentive, and precise. If you need a root canal, go to Dr. Sheaffer! Sincerely, Dulce V.

Friendly staff/team of 2 (Endodontist and Assistant). No front office staff so communication and…read moreresponse time, if any, are terrible! Thought I had found a new place for dental care and services, but this practice was sure to disappoint.

Dr. Keenon Johnson, Endodontist, has been amazing with my 10 yr old son who has an adult molar…read moreneeding a root canal. He takes such a gentle approach, careful to prevent any kind of dental trauma from occurring. His expertise is phenomenal and his communication is outstanding. He cares for his patients at all hours of the day and night, providing his cell number and he texts back answers to questions or calls back to go over prescription options if a medication is needed. He provides the most personal VIP service I have ever experienced from any doctor I have ever seen. He takes the time to go over everything in detail explaining each step of the way and doesn't mind going off track to answer my questions or my son's questions as they come up. He is just incredible with my son, speaking to him with respect and using calming words to help him understand and relax, which I appreciate so much! His front desk staff is also very kind, very helpful, and wonderful to work with in setting appointments and helping get answers to any additional questions. I highly recommend Dr. Johnson and his office for his Endodontist services. We found a true gem in Raleigh!