I've been going here for a few months now, and I've really seen improvements. I was experiencing…read moreconstant neck and shoulder pain, and since setting a weekly appointment, the pain has subsided significantly. I also appreciate the friendly and informative staff. I would definitely recommend this place.

I see Dr. A for my weekly adjustment. Keeps my week moving smoothly. Great service, great staff!read more

I believe this is the first location before the Front Street one. It expanded several years ago and…read morenow it has more treatment rooms plus two bathrooms. I also like how it has a glass door (wave to open) to separate the treatment areas from the reception waiting area. This place is where you can get massage therapy and acupuncture treatments. Each room is relaxing with tranquil or spa music being played (playlist is dependent on each practitioner). There is a basket to put your clothes and phone in the acupuncture treatment room. I see Dr Koh for acupuncture and she is wonderful. Very caring and she listens to your concern. In the past, I dislike needles so she usually uses baby needles or does more cupping on me. Now I still dislike needles but can tolerate them more, so I think she uses the regular needles on me now. Besides just cupping and acupuncture, she is a TCM, so she also takes my pulse to check how my organs/body are doing. She has suggested taking supplements and medicinal tea or avoiding certain food to help with the ailments. The front desk staff is always very friendly. Paid street parking out front. Sometimes I park at Anvil Center if there is no spots and walk across.

Called in advance to confirm insurance will cover. At the time of the appointment was told that…read moreinsurance has declined due to requirement of a doctors notice. Nobody has advised me to get the notice prior to the appointment. Got charged $65 for cancellation. What a robbery

I had a bad experience with Dr. Janet Yu today. I booked 1 hour appointment. Acupuncture session…read morewas fine, a felt a little pain so she stopped it and decided to do some massage. It was ok with me. I was surprised when she told we are done after 15 minutes of acupuncture and 15 minutes of massage. Front desk girl pointed Janet that it was 1 hour. She said fine, give her $10 discount (for a half session, oh well) and left to treat another patient! I asked to call Janet back and told you that's not right, I am not going to agree with such a "deal". She asked if I have an insurance on file, I didn't. Janet started talking about "15 minutes cleaning ", but it wasn't said anywhere that cleaning is included in fee. Her next argument was that I stopped the treatment, I said no, I just asked to remove needles and continue with massage. Then, the doctor suggested me to go back and continue massage for half an hour, I refused. After all her tricks, she said: leave if you don't wanna pay. Such a wonderful customer service Janet! Lovely. Nevertheless, I paid half a price. Really disappointed because heard a lot of good reviews. My partner also had a good experience. Very very sad, I've been waiting for this appointment for 1 month! Janet, how could you? The saddest part is that my partner and I wanted to go to naturopath and chiropractor doctors. We are able to invest our $$$ and good attitude to the clinic. We liked its website and google reviews as we are new to the area and we follow recommendations online. Dear business owners, if you read this, look how 1 person can literally scare away 2 clients! P.S. a front desk girl is very nice :-)

I saw some good reviews on this place and it is right down the street from our house so I figured…read morewhy not try it. After trying for 2 days to get somebody to pick up the phone here I was finally able to speak with the receptionist to confirm that they did gift certificates and would be open until 7:00pm. (On Valentine's Day) I pulled up to the door just before 6:30pm only to find it locked with nobody in sight. I waited a couple of minutes and a man (RMT Allan Portelance according to their website) reluctantly came to the door to see what I needed. I very excitedly told him that I was there to pick up a gift certificate for a one hour RMT massage for my boyfriend for Valentine's Day. He said there was nothing he could do because the receptionist had left and he "didn't deal with that stuff" I was a bit taken back and told him again that it was for a Valentine's Day gift and that the sign next to us on the door, as well as the confirmation from the receptionist earlier in the day stated that they were open for another full 30 minutes. Allan again said there was nothing he could do and shut the door on me walking away. I understand that customer service seems to be a bit of a lost art these days, but this place is clearly lacking in professionalism and good business practices as well. I would not recommend going here if you want a good experience.

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!

Came here for a massage. This place is close to my work so I thought I would try it. It was my…read morefirst massage ever and it went ok. The masseuse was very friendly and she worked on me for a full hour. After the massage I didn't feel my neck pain anymore. My neck pain did come back later in the evening. The massage was $120 for 60 minutes. They serve ginger tea which was very tasty and refreshing. I'll probably be back for more treatments.

I didn't write this review 9 months ago (choosing instead to write to the management to share my…read moreconcerns privately), but 9 months later with no response at all from the team at Qi, I'm still upset by my experience and I don't want another plus sized woman to repeat it. So here goes. I am a plus sized woman. Just a fact. Happily, it's pretty rare that I feel that my size impacts the way I'm treated. In fact, the only time in recent memory that I've felt my size impacted how I was treated by someone was with the massage I received at Qi. Now, this is not a statement against everyone that works there. In fact, I had a great massage many years ago (I even asked the team if they could help me track her down, to no response), but I couldn't tell you who it was with. This time however, I selected to have an appointment with Jorg. He specializes in joint, posture & movement issues, and with chronic problems I have stemming from a past broken leg and multiple related surgeries, he seemed like the perfect match. Only, that hope was one way, as I got the distinct impression from the moment he walked in the room that I wasn't his "ideal" client. What followed was a 50 minute massage (in a 60 minute timeslot), zero check-ins about pressure or anything at all, and about the only words he said to me felt like a complete slap in the face. At the end of our time, he told me bluntly that he specializes in *sports* massage, and that the next time I come in? I should book with someone else. Message received loud and clear, Jorg. I'm truly sorry that in your world, only the fit and slender qualify for your help.

Main Street Chiropractors is an outstanding clinic. The staff are genuinely friendly, welcoming,…read moreand professional from the moment you walk in. Dr. Dylan Jones is extremely passionate, knowledgeable, and clearly cares about getting real results for his patients. They're very well equipped with modern technology, so you're not just getting great hands-on treatment -- you're getting top-shelf assessments and evidence-based care. If you're like me and need thorough, high-quality assessments for VAC or other insurance companies, this is by far the place to go. Highly recommend! Brian W

Very friendly, professional and upbeat people, that genuinely have your health interests at heart…read more It l can get quite busy at times, mind you the receptionist will do her best to accommodate last minute appointments. It has a very green feel with compostable cups offered for water with the option to add vitamin C. As well knitted slippers are provided as a nice homey touch to get ready for your adjustment. They have on site x-rays . So no waiting to get back x-rays. Even the washroom is nice. Dr Caitlin has great energy and will have you straightened and working like a fine oiled machine. Great location, and plenty of street parking

Have used several of their services including rehab Yoga with Siobhan, various massage therapists…read morehave all been very professional. will be trying acupuncture and maybe naturopath soon. Online booking makes it easy. Founder Jamie Hartwell even remembered my name upon meeting her on the street. Impressive staff.

Sophie is a very good massage therapist. She did a very good job for my back and neck pain…read more thank you Sophie

I highly recommend Tess Kruspe for all your physio needs. I've had physio in the past for a…read moreshoulder injury and was not a huge fan. More to do with me than the therapy (fun fact, you have to do work to fix your ailments). A few month ago, I was experiencing extreme lower back pain and my lift hip was so bad that I was unable to tie my shoelaces. I did some research and discovered MSK (they have a few locations). I made an appointment online (bonus: they offer direct payment). Tess was incredible personable and made me feel comfortable. She was able to asses my issue and within a month and a bit, I was able to do basic things again. The combination of stretches, massages, and other techniques that she offers has given me my mobility back. I am so thankful to have found Tess and will continue to go until the other 99 problems I have are sorted out!

I came to see Francois here. Unfortunately the location is out of the way for me. They specialize…read morephysio, chiropractor and RMT here. They do do direct billing (to insurance companies or others). Francois was good. I had a 30 mins appointment with him. I showed up on time and he was 5 mins late. I filled out all the paper work and he spent 15 mins talking so the message was really 10 mins.