Avita is great- receptionists are friendly and smart, you can easily book online or in person or…read moreover the phone. Sebastian is a great RMT who has some special techniques for shoulders, and Peter is a knowledgeable and easy to talk to PT that has helped me a lot. Also, I'd like to give a special mention to Simon who gave me a great massage when Sebastian wasn't available. A+

Great service from the front end staff every time. Pleasant and proffessional. Monica (massage) and…read moreRichard (acupuncture) are super helpful with both my neck and back issues.

I like the idea of health collectives, it is nice when chiropractors, acupuncturists and RMT's…read moreprovide services from one location as many people do require more then one of these services. I found it a little unusual they has no receptionist, I walked into an empty office and waited a good 15 minutes by myself before Amy the RMT was done her current appointment. Appointments are booked back to back to mine was delayed while Amy set up the room for my appointment and checked voice mails, I wasn't very impressed by this since I was on my lunch break but I understand appointments aren't always on time. The treatment itself was relaxing and hit all the troublesome areas, she does not treat as deep as some other RMT's I have been to but I still felt great after. She offered stretches to reduce strain and tension on my neck and shoulders. I had bought an Ethical Deal voucher and I was surprised that she didn't really try to bring me on as a client. She gave me a business card but that was it, I would be more inclined to go back had she recommended I return for further treatment (which I know I need.)

I love the "health collective" concept behind Klinik. A variety of health and medical professionals…read moreworking under the same roof and using the same facilities so that they are best equipped to help heal people. I like that their services include everything from massage therapy to acupuncture and Chinese medicine. So, over the winter I developed what I like to call "gammy hand", more commonly known as eczema. I was shocked when these little blisters started forming under the skin on my palm and it became dry and flaky. Feeling like somewhat of a freak I shuffled over to my local walk-in clinic. After a brief 10 minute glance-over the GP told me that this type of eczema was a "Vancouver thing" and that "loads of people get it" and wrote me a prescription for a steroid cream. "Rub this on it for 1 - 2 weeks and come back if it doesn't work". Hmpf. After 3 weeks of using it, it was mildly better, but certainly not gone. I felt a little disillusioned, especially after reading that prolonged use of steroid creams thins your skin! Yuck! Enter Harris Fisher TCMp, a Doctor of Traditional Chinese Medicine at Klinik. I was skeptical, but millions of Chinese people with thousands of years of knowledge can't be wrong....right? Harris cares very genuinely about his patients and has a focus on treating the cause of a health issue, not just the symptoms. His bedside manner is exceptional and he is genuinely just a nice, down to earth guy. Harris sent me away with some pills to take, some herbs to be mixed with water and some instructions on foods to avoid for a 10 - 15 days period. Within 24 HOURS I saw a huge improvement in my hand. I was amazed! 4 days later it is well on the path to a full recovery. I have never thought to use Chinese medicine but now I am a believer! I would highly recommend Harris and his practice.

The customer service was poor. It was my first time visiting and I had came 5-10 mins earlier to…read morefill out the paperwork. I wasn't helped until I approached the reception and asked if I had paper to fill out myself...and her respond was that she thought I had been here before. I want to note that the receptionist was not on the phone oat this point. My RMT was okay...I've had better. I forgot his name though. The other thing that bugged me was that I had booked online a few weeks ago and it was priced 110$ for a 60mins RMT massage. The price had increased by the time I went. They failed to notify me that cards were preferred so when I paid in cash, they said they didn't have change and that I would have to round up for my cost which was $40. I would never return to this place and would never recommend it to anyone

Great easy scheduling interface!…read more Genelle is fantastic and I feel I'm always in good hands. She clearly has lots of experience and expertise in rehabilitation of injuries and chronic pain.

Amazing service! The place is huge and has multiple rooms to accommodate for a big clientele. Just…read morean FYI, they don't take direct billing from private insurance companies. I had my RMT appointment with Michael and he does wonder! I told him I had left lower back pain from exerting at work and he relaxed my hips/back within minutes and the tension was gone! I liked how he also offered advise/home stretches to prevent it. He focused on my neck/shoulders area like I asked which was amazing! I would come back again

Karen is an incredible RMT, she has helped me tremendously. I would highly recommend her to anyone…read moreis need of a healing massage.

The equipment are filthy, the physios , with the exception of the hand physio, do not give you…read morethe time you pay for. They just give you exercises and never reassess your injury after the initial assessment. The worse was one Physio, Doug, who had me come in twice a week for weeks to do exercises on my own. Never did he re access my exercise nor my injury. I had to go to another clinic to get the help I needed

It goes a little something like this: *Ayla has double…read morejointed kneecaps, isn't that funny? *Ayla decides to do vigorous exercises like swing dance and bootcamp *Ayla's knees do not approve and take great pleasure in popping out and reducing Ayla's activity to being grumpy on the couch for 6 weeks until she has had enough and starts exercising again. While not a smart pattern, this has been happening for a few years now (thanks, Ageing!) So FINALLY I sucked it up and agreed with my bootcamp instructor that yes, I should go see a physio. I'd been resisting because doctors already just tell me to put it up and ice it until I feel better, so what could a physio POSSIBLY know that's different. Fool of a Took! Sean, in his pleasant, kind, and gentle manner, has given me exercises that are already strengthening and helping my weird knees after only one week. He is clear in his demonstrations and explains why each exercise will help, and even better he doesn't tell me to rest! He believes that exercising will only help me (as long as I'm smart about it) and this makes me exceedingly happy! Sean broke down every stereotype I had, and it's been awesome since then! Sure, my knees aren't fixed yet, but they feel way better after only a week!

I highly recommend Kathrine Mitchel! She is pretty booked but when she has availability, jump on…read moreit! I have hip issues and she is so thorough and attentive. We usually start with some movements to loosen up my leg range. Then we dive into the massage which helps release all the tension. After, she uses a therapeutic ice cold creme that relaxes and settles the muscles. One of the best massages I've had! Thank you Kathrine! Can't wait to come back!

Great spot for massages when you need real work done. It's not a spa experience, but the providers…read moredo a great job for actual injuries. Usually can get an appointment quite quickly if you're not too picky with who you book with! #ContestEntry

On Dec.16, my partner received a cancellation email and voice message just ONE hour before the…read moreappointment saying the massage therapist was sick. The receptionist proposed a rescheduled date, but it didn't work for my partner. Rather than try to find a solution that would work, she opted to forego any attempt at customer service and simply said "there is nothing we can do." When my partner again tried to find a reasonable solution, the receptionist lacked the training or ability to deal with situation in a mature way, and chose to hang up mid-call. To call such action unprofessional would be an understatement. The reason to cancel the appoint is totally understandable, but a qualified receptionist with even the most basic customer service skills would attempt to come up with a feasible alternative to suit the customer, especially since there would have been an $80+GST cancelling fee if my partner would have been the one who had cancelled. Any professional organization that has high standards for their customers should also have high standards for themselves, but sadly, those standards seemed nonexistent. So one star for the unprofessional customer service, and hopefully the staff will receive the basic training required to engage with customers in a professional manner in the future. I have a coming appointment on 18th, hopefully they won't cancel it before the last minute. I will leave another comment after that. ---------------------------------------------------- Dec.17 update Yesterday I confirmed my booking politely through the phone, and this morning I also received the confirmation email. However, I received the cancellation email later afternoon, 24 hours before the appointment. I was expecting they may prove themselves by providing great service this time. But in fact, they just proved how unprofessional they are instead AGAIN.

I started going at this massage therapy and had Shem 2x already and he is very good, I would say…read moreone of the the best massage therapist I had. He addresses the issues I raised and made sure he spend a lot of time on the issue. I recommended it to my spouse and he had a good experience as well. I can highly recommend Shem! I also had a massage with Woo and he is also good. I will also recommend Woo. I booked Joanne for my acupuncture and again she is the best acupuncture I had. She started understanding my health condition with a lot of good question and check my pulse and everything. Then she started my treatment with deep pressure points that was the best part of my treatment and then use the needles. I never had an acupuncture that takes time to really understand your body and never rush the treatment like Joanne. I felt really good instantly after and have booked her again and again. I highly recommend Joanne for your acupuncture needs!

My go to spot for RMT massages on the 6th floor. Unit 604…read more Honestly, some of the most amazing massage therapists here! Not gonna list names cause I'm worried they'll become even harder to get appointments with. Lol. But I highly recommend this place :) They're all super caring professionals that help you feel much better after!

Carlos at Evolve Theraputic massage is one of the best RMT's I have been too . I cannot say enough…read moregood things about Evolve and Carlos !