I found a new dentist and they confirmed that I never needed a root canal in the first place. This place is a scam. They tried to give me a root canal I didn't need to extort me for money and to mess up my tooth further. The new dentist was able to fix my issue on a different tooth and I no longer have the pain. Don't trust these people read more

They filed my tooth and they filed it too much I will be looking into if I can sue this establishment, the woman who worked on my teeth was kind but when she started to use tools and actually "clean" my teeth her hand was shaky, and the people were unprofessional my teeth feel too close together on the top, and I feel immense pressure when I close my jaw I only wanted a cleaning idk why this happened i was patient and still during the entire process now I have too much pressure on my teeth and it hurts like a cavity when I chew food. read more

What a fantastic experience! Very friendly and attentive to my needs. Dr. Collins is an excellent and professional dentist. Ledhys is an excellent hygienist. The dental assistant and front office people were also very friendly and professional. We will be returning here for all our future dental needs and will share your name with others. read more

Always good care and thoughtful staff. Never have to wait long. This is a dental practice you can depend on.

Would not go back. The dentist is already a place that causes anxiety for many. Their staff showed a complete lack of empathy and instead made it worse. read more

Came here because of the great reviews. I saw Dr. Miller to fix a chipped tooth. My front tooth broke while I was swimming many years ago as a child and since then need to get it fixed about every 4-5 years. Since it first broke I have been to several dentists for the exact same work. I have learned what to expect for a result and the work involved to get there. I could not be happier with Dr. Miller! Most every other dentist I went to I experienced at least some pain. With Dr. Miller I wasn't uncomfortable at all. The finished tooth looks amazing and feels good too. In addition to the great work that was done, I want to point out how nice and friendly all the office staff was. Everything about my experience was stellar. I couldn't be happier and will recommend N. Stapley Dental Care to everyone. read more

North Stapley Dental Care - If you can help it, don't break your tooth - If you break your tooth, go to N Stapley Dental Care. They will take care of you - General Dentistry Near Me - Mesa, Arizona

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I really wish I could rate them 5 stars, but it would not be an honest rating. I've been a patient here for several years. Here is my opinion... Pros: -Excellent work filling cavities. Much less pain than similar experiences I've had at other dentists. -The staff takes the time to communicate thoroughly. -Clean and pleasant offices. Cons: -The teeth cleaning process is a bit hit or miss. Certain hygienists are painless, while others don't really work smoothly. During my last visit a few weeks ago, the hygienist kept accidentally bumping the ends of my teeth with the metal tools. It sent sharp pain down the tooth nerves. It was both annoying and avoidable. -Selling! When I go to the dentist, I am focused on whatever cavities I may have, insurance co-pays and scheduling upcoming procedures. The last thing I want to hear is a string of sales pitches for their newest machines, their fundraiser programs, or their newest screenings. I'm sure each item has its own distinct benefits, but it is very tiresome to have to constantly discern whether the staff is giving me actual medical feedback or just scaring me into buying something they are selling that month. In conclusion... The dentists at North Stapley are honestly some of the best that I've encountered. They do a great job at making each procedure low-stress and low-pain. That being said, I'd like to see a more consistent experience in the teeth-cleaning process. During my last visit, the hygienist forgot to floss two of my teeth. Little mistakes... but they make me wonder about what else it being missed. I'd also LOVE to go to the dentist without being pitched a bunch of extra things. Or at the very least, just give me a pamphlet with all of the 'add-ons' and focus your conversation on the procedure at hand. read more

They were able to make me a last minute teeth cleaning appointment the day before. Great service and the staff was extremely friendly for being 7:30 am. They were professional all the way even though they knew I didn't live in the area they still treated me as one of their long term customers. I highly recommend coming here and I will be back! read more

I have been a patient at North Stapley Dental Care for many years and I continue to have a great experience with the staff and Dr. Miller. Not only do they take care of my routine cleanings but have also helped me address some dental issues I've had that were causing me problems like grinding my teeth and headaches. I always recommend Dr. Miller to all my friends and family! read more

Bad business practices!!! I have been a patient there for over 10 years and just spent over a year getting an implant from them spending thousands of dollars and they said I was due for a cleaning in December. My appointment was on 12/6. I got a bill for that visit and I thought that it would have been covered by insurance, as they have always made sure of that in the past. I called when I got the bill for $360 and asked about it. They said they would have the person resubmit to insurance. I never heard anything back from them about it, so I assumed it was taken care of. Now all of a sudden I get a notice that they sent it to collections without even contacting me again. I can't believe that they wouldn't have the courtesy to at least bill me again before sending to collections. I am offended by this and will NEVER go back to this place again!!!! read more

I came to Dr. Jenkins about 4 years ago, after more than a decade of avoiding all dentists. I was absolutely terrified of the dentist after several traumatic experiences as a child/adolescent, a lot of pain, and sub-par dental work. The entire office was very understanding, supportive, and reasuring. Kim has been especially helpful in putting me at ease. I think she is just the best dental hygenist in the world! She is extremely competent and kind. She always has a story to tell, remembers details about me as a patient and as a person, and knows exactly how to work with nervous/scared patients. All of my dental work has been completed flawlessly (numerous cleanings, a handful of fillings, two crowns, and one root canal, and one in-office whitening) and painlessly. Dr. Jenkins is thorough, kind, and a consumate professional. The office staff is all very friendly and competent. They organize great events to get people engaged and interested in their dental health. There have been photo contests for flossing on location (I won, btw), drawings and raffles, and special offers through their Facebook page. I never thought I would say that a dental office is fun, but they certainly are! The bottom line is that they provide the highest quality care and professional staff. I cannot imagine going anywhere else in the valley for my dental care. read more

Just wanted to write a quick update after another year of having my entire family going to North Stapley Dental Care. My husband had a lot of work done, and has no complaints about the quality of the work. We also started taking our 3 year old on "happy visits" - a quick visit where a child meets the hygienist, sits in a chair, gets used to the atmosphere and picks a little prize on the way out. We are very happy with the services and the people, and would still recommend this place after going there as a family for the past 2 years. read more

Very nice office, digital x rays... Dr's are friendly, knowledgeable and take time to spend with you read more

I had the worst experience here of ALL my years of going to the dentist, so much so, that I FEAR the dentist now, and I have since found another really GOOD dentist. Ego's get in the way of good patient practice, and one of the dentists here has an enormous ego. Rest of the staff had been friendly, compassionate and kind until I made the dentist STOP working on my tooth after 2.5 hours and demanded my records and my husband's records. They gave me mine, they DELETED his, on purpose. The WORST... read more

I will definitely refer people to this Dentist. I am here from California and had a Crown fall off, they got me in same day and fixed me right up. The Staff was real reassuring and made me feel very comfortable since I usually get anxiety whenever I need to see White Coats! Lol I called other Dentistry offices and these folks availed themselves to my needs. Very appreciative. read more

Great Staff, Excellent service for me and my family. I have switched previous dentists to ensure my family gets the best care for our teeth. My teeth are so Shiny! Sincerely, your patient. read more

I made an appointment for a cleaning with North Stapley Dental. Upon making the appointment, I let the receptionist know that I was 8 months pregnant. I have been seeing this dentist for 5 years. At the appointment, the hygienist immediately began to tell me that I needed x-rays, at which point I let her know that I was not comfortable having x-rays being pregnant. The hygienist preformed an exam on me, and the dentist looked over as well, stating that there was an infection and he needed to complete x-rays. I stated multiple times that I did not feel comfortable having x-rays done, asked what the course of treatment would be for an infection and what my options were. He stated that he would not explain the treatment until looking at x-rays and that I was putting my pregnancy at higher risk by not having the x-ray done. After I was forced into the x-ray, he stated that he needed to refer me to an endodontist. So after forcing me to have an x-ray, nothing could be done by him. He failed to explain prior to the x-ray that he would be referring me to see someone else, and that nothing would be done that day. I left having nothing explained to me, AND the cleaning that I made the appointment for was not even completed! I feel that I was so mistreated as a patient, I was not listened to, and I was violated. read more

Not an honest office!!! I was given so many different prices for treatment. I had to question every single billing. Paid the "savings plan" rate; they bill the insurance and still tell me I owe more money. They'll bill you for items from six months ago even if you've been to the office multiple times in between. Better check the treatment suggested as well. Turns out he only had 4 cavities not 16. Integrity goes a long way!! read more

I had an emergency, I broke my front teeth flipper on Tuesday night and needed to have another one made quickly as I can't work without front teeth. I looked up emergency dental and found Alameda dental, called them as soon as they opened, they said they could have a flipper back by 4 from the lab if you have your impressions taken in the morning. They didn't have an appointment so they referred me to their sister location, North Stapley Dental Care. I called and told the receptionist what was going on, and that I needed the flipper done that day, I was missing work and couldn't miss the next day. She said if I got there by 8 they had an appointment. When I got there I was told I had to pay an initial exam fee of $89. I didn't understand it since I didn't need an exam, just an impression of my mouth to be sent to the lab, but I paid it. Waited to see the dentist which took awhile but since they knew it was an emergency I thought it would be ok. The dentist came in and talked to me about my dental problems, which I already know and am in the middle of the process of getting implants which takes awhile. He told me that he used to work with the dentist I'm currently seeing and on and on. Trying to be polite I engaged in his conversation but finally I told him again that it was emergency, now I'm almost in tears explaining the urgency of getting the replacement that day. He finally got someone to talk to me about the costs of either repairing mine or getting a new one. I chose getting the new one since I couldn't go without anything even if the one I had was broken. To which they said they could send it out but they CLOSE AT 4 and I wouldn't get it that day!!! I can't believe I had to pay $89 and waste over an hour with these people when they knew from the time I called them that they were closing early that day and would not be able to help me!!! My impression is all they wanted was to get me there, get that $89 and hoped for the $700 for the flipper. I ended up at Aspen Dental that had in in house lab and they had my flipper done later that day for $500. Do not go here if you really have an emergency!!! $89 for nothing. read more

He's been the top vote-getting General Dentist in Phoenix Magazine for three years in a row for a REASON, folks. He has an office in Chandler and in Mesa but even if you live in Minnesota, he's worth the drive. read more

Some time ago, I had an abscess. Dr. Jenkins lanced it and gave me antibiotics. Shortly after, I felt really ill and my knee that had surgery in the past had swollen to epic levels. Being the hot part of the season, I was unaware that I had a fever since I am capable of sweating in Siberia. I had missed no follow up appointments as there were none, but felt it was time to go to the urgent care. The doctor there pulled fluid from my swollen knee and quickly exclaimed that I had sepsis and could either go immediately to the hospital, or he could call for an ambulance. That night I had surgery to clean out the infection caused by the lancing of that abscess. A flock of specialists were assigned to my situation. The day after the surgery, I went on my first physical therapy walk. On the way back into the room, I collapsed on the bed in front of my wife and my mother. I was out of oxygen and in trouble. I was soon ventilated in ICU with massive swelling my whole body over. My heart was failing quickly and I was informed later that my large family was "getting affairs in order". I come out of the induced sleep to have a pulmonary guy tell me what a close call I had and a cardiologist that exclaimed how lucky I was to have a heart over sized but strong enough to not require transplant. I was down for a month. Blah, blah, blah, picking up the pieces and paying tons of out of pocket costs while all the time knowing what caused it, my best friend offers the services of a lawyer he has used in the past. The guy tells me, I got this, and drops the ball with time limitations. I go to talk to Dr. Jenkins. He has his lawyer there and says "I was just trying to help you". Really ? Own it Chet, you shortened my life. I am now making arrangements to have open heart surgery that will hopefully undo some of the damage. I am currently in a bankruptcy and suffer from "episodes" of heart issues that have put me back in a hospital bed many times. All I want is remorse Chet. read more

I never saw the dentist so in fairness to them I don't know how if the doctor is a good dentist or not. I do not like to leave negative feedback, but in this case I think it's important for future patients to know so that they do not have the same challenges I had. I was given a list of providers that are covered under my insurance, and Dr. Miller was listed as a provider. I saw that he had pretty good feedback on yelp and google so I thought it would be a good idea to schedule an appointment with him. I called and setup the appointment and gave the lady my insurance information and confirmed that they accept my insurance. I specifically scheduled this time because my children were out of school and in camp for the week. They emailed me paperwork to fill out in advance to save them time, which I spent 20 or so minutes filling out. Two hours before my appointment a girl called and said that they don't take my insurance, only PPO, but that I could come in and pay out-of-pocket. I was fuming since I had missed work and pulled my children from camp that I was paying for to make this appointment. I called my insurance company to find out why they had listed him as a doctor that accepts my insurance, and they said "because he does." They said that he has a contract to accept my insurance and that if they were confused they needed to contact my provider. I called back the dentist against my better judgement and still got no answers. I'm sure Dr. Miller is a good dentist, but I'm not sure if his staff has an understanding of what other peoples time is worth. Hopefully, this review will help future patients triple check that the office knows that their insurance is accepted so that they don't get a call a few hours before their appointment. I really hope Dr. Miller can address these issues.If for any reason it turns out that my insurance company made a mistake I will gladly take this review down. read more

Best staff ever! Super friendly and super nice! Definitely go see them! They definitely take care of you and will make sure you have everything you need. They take their time and explain everything to you and doesn't rush no matter how busy they are! read more

Still a client of North Stapley Dental. Thanks again Andra for being such a careful and considerate hygienist! Staff is always friendly and office is clean and comfortable. read more

This is the most comfortable that I have ever felt in a dental office. From the front office to the doctors. Each person made my dental experience top notch. My hygienist, Katie, is so thorough and personable. I love having my teeth cleaned! If you are in need of a dentist, I would highly recommend North Stapley Dental Care! read more

I got back into taking care of my teeth properly last year and a friend recommended North Stapley Dental Care. I really dislike going to the dentist and honestly had not been in quite a while before I came upon this office. The doctors who run everything are really nice and friendly and so is the front office staff. The real difference in service is the hygienists at this office, who you spend most of your time with anyways! I have had the pleasure of working with three of them and they were all so kind and helpful. They make sure I am comfortable and during my last visit I had such laughs and fun that I really hardly realized I was at the dentist in a chair getting my teeth cleaned. Thanks for the great service over the last year or so. I look forward to keeping my teeth and gums as healthy as I can with the help of these great professionals. read more

The staff is very friendly but I do not like un-expected bills when I am told that my insurance covers the bill and then a month or two later I have a bill. I had a yelp coupon that I never used because I didn't need major services done. Then when I finally needed one they said they won't honor it anymore. Not sure why the coupon was not removed then. Very sad my favorite dentist Dr. Dastrup is no longer with them. If I wasn't moving to Dallas I would go to his new denistry. I had to do some research to find him. Very good with that since my job requires that skill. I appreciate that they are open on Saturdays for people that work and don't want to take a day off for dental care. Thank you! read more

This is a fantastic dental office. Everyone there is super nice, and helpful. We all actually go to this office, however they do a really special job with my youngest son, who is mildly autistic. From the very first visit they made him feel welcome and at ease, and he has no hesitation at all in going to the dentist and does a great job keeping his teeth clean. We really appreciate these folks! read more

Great place for your teeth. Gentle and thorough. They alleviate my fears...and I get prizes too!

I was referred to this office back in November. I have not regretted bringing my two daughters here. They have both had several dental procedures and wisdom teeth removed. My appointment is coming up and am not sweating it a bit, due to the experience my daughters have had. The staff and Drs are great, friendly and genuinely care about you and the health of your teeth. Thanks much for taking care of my family! read more

I absolutely love Dr. Jenkins! I have been coming to this office since I was 9yrs old and now my daughter comes here and loves it too. They have always taken good care of me and my needs. I love the flexibilty of Saturday appointments and how friendly all the staff are! I have never had a single complaint about them in 22 yrs! read more

Excellent Experience! no complaints. Dr Miller and the rest of the staff are kind, caring and very professional. Very happy with the service and will continue to see them for all our dental work read more

Great office with professional, friendly staff. Our kids love it. We moved out of Mesa and are still coming here.

Last week I had a 2nd same day extraction done..First one was last May. They are good service providers, I saw Dr. Miller this time..... I will become a regular patient after my next payday in February . I neglected care for my teeth for 15 years due to no insurance and low income. Last May, They suggested I come back sooner but I used the excuse of can't afford it. I had exam, x ray and extraction both times for about $200 each. they quoted me the price over the phone for the exam and x ray...their office near Stapley and University was very convenient ....near both work and home via bus .... Financial arrangements were efficiently managed and fully disclosed...I was given choices as to how much work would be done and time to consider it read more

Hidden gem....the outside is disguised by a beat up building but inside is a very nice dental practice. The inside is not only very well kept, but the staff is also very nice. In addition, I had almost no wait and they took very good care of my teeth. They took the time to tell me things about my teeth other dentists would have known but didn't care to take the time to tell me. This is a don't judge a book by its cover situation. If you don't judge the cover, you'll be pleasantly surprised by the contents :) read more

I had a basic abscess and Dr. Jenkins lanced it. Ironically, I had a life threatening septic blood infection weeks later. He refused to accept responsibility for it. They are very nice there, but this was really bad. Now $15k out of pocker later, my health is poor and I fear dentists. Thanks Chet. read more

I have been going to North Stapley Dental Care for about 4 years, after first moving to AZ. Though I relocated to another area of the valley, I am thankfully still close enough to continue to use this office. Dr. Miller is excellent and all of the hygienists and office personnel are top notch. I do not have a single complaint! I have had beyond routine dental care, to include a problem with what ended up being a botched root canal from 15+ years ago. I appreciate that Dr. Miller is astute and recommended a solution, but didn't try multiple "fixes" for the problem when that didn't give desired results. Rather, he got to the root of it (no pun intended) and referred me to a periodontist; between the two of them, I have had a fairly painless experience for what could have been ghastly. I have witnessed the staff and dentists w/ people of all ages, from children to senior citizens, and their approach is friendly, knowledgeable, and calm. I was spoiled in CA by having a hygienist for 10+ yrs., who was actually an instructor at Loma Linda Univ., so I was a little skeptical about trusting my gums to someone new. Not to worry; while I have had three or four different hygienists at NSDC, every one of them has been outstanding: gentle, cautious, up-to-date on new procedures and methods, etc. And I will have to say that for the first time in my life, the X-ray process is not painful; they recognize individual sensitivities and accommodate the patient. For that, I am extremely grateful.), I have rarely had to wait more than a couple of minutes to be seen, even after in the chair (If I have had to wait, I'm given a heads-up, and still the wait is minimal). The friendly staff will call and/or text message reminders for appointments and are fairly flexible w/ appointment times, as they are open until 7 at least once during the week. Even when my teaching schedule throws a kink in my plans and I'm a little late, they will call to check on me, and still work me in. I really appreciate that kind of consideration. Insurance wise, they prefer PPO's, so be prepared in that regard; they do file the insurance. Otherwise, NSDC will help work out payment issues, gives discounts for pre-paying for extensive services, and is extremely flexible in helping you plan for dental care. Overall, prices are reasonable and I've never had payment denied by my insurance companies. All-in-all, the only thing that would make my experience here better is if they would add some spa services - you know, a little mani-pedi or facial while your teeth are being cleaned? :-D HAHA, just a little running joke I have with them. Seriously, you won't regret making North Stapley Dental Care your teeth's best friend! read more

So I had an appointment at this office as a new patient yesterday. I got an appointment surprisingly quickly since I called the day before Thanksgiving and got an appointment for that coming Monday. Julie is really nice and sounds as if she wants to help you. Waaaaay better than other office reception people who sound all dry on the phone. She's also really upbeat in person as well. I arrived for my 1pm appointment at 12:58 (I looked at the time before I got out the car). I was called back to be seen in about 5 minutes of getting there so it definitely wasn't a long wait considering it was a Monday. Seems like I met everyone in the office yesterday. Dulce, Kara, Andra, the finance lady (I forget her name but I think it's Kim), all seem nice and personable. They weren't all rough with my teeth with the examining and cleaning like previous offices I've been to. Dr. Miller was very nice and personable as well. He was able to provide good tips and even recommended the dentist he uses if I was interested in braces or invisalign. Ok now here are the cons: 1. As a new patient they take your picture. If I had known that, I would've at least had my eye brows done. I'm currently rocking a slight caterpillar look (Ok not that bad, but I'm growing them out). So be prepared to look camera ready lol 2. I used the bathroom in the office and saw the worst thing ever...The toilet paper was on the holder the wrong way. It was hanging under the roll. I'm more of a toilet paper OVER the roll kind of woman myself. I thought about doing them a courtesy and switching it around, but didn't. 3. I have cavities :-( So maybe those aren't CONS cons but, I really couldn't think of any. All in all, I recommend this office for your dental work. The Christmas music wasn't half bad but I'd be over it by day 3 if I worked in there. read more

Every time I went to North Stapley Dental every doctor that I saw was very nice and helpful. They were really knowledgeable and made me feel comfortable. However I will no longer be attending this office due to the poor customer service of the office staff. many times I would have to call the office to double check my appointment date and time just to find out that it was rescheduled without giving me any notice. Many times I had taken off work to make my appointments and then they were rescheduled so I wasted a day off work. In addition I learned they do not care about patients but rather collecting a payment. Be careful before coming here because the office staff is unorganized and careless About your feelings as a established patient read more

I have been going to North Stapley Dental Care for more than 10 years now and I must say that they are the best dentists (and staff) of anyone I have ever seen. I have seen both Dr Jenkins and Dr Miller and they are both wonderful, caring dentists. I never experience any pain and the work they both do is wonderful. I would recommend them both for any work that someone needs. And the dental hygienist is absolutely amazing because in the past that had been real torture for me. I know this is a glow review and I have to say that they have earned my trust and loyalty. Thank you to all the staff at North Stapley Dental and especially Dr Miller who has worked miracles with my teeth. read more