Last week, I purchased my car, a Honda Accord 2017, from this dealership, and had one of my best…read morecar buying experiences ever. I had an appointment at 2 pm and made it there about 40 minutes earlier. Donnei, who was there, helped me with all the steps. He provided me with information regarding how much each step will take, how much they were going to reduce the price, and responded to all my questions about the installment of a remote start and heated seats. The most important aspect of the experience for me: I was given advice when I asked for it, and when I made my choices everybody was respectful and did not pressure me for purchasing the equipment or services that I did not desire.

Nathan worked with us to get us the exact car we wanted at the price we wanted. He took all the…read moretime we needed to learn about all the bells and whistles. Thank you Nate!

Very happy with our choice to have them re-upholster our chairs. The work is excellent and access…read moreto the shop is easy. The owner is very friendly and has very friendly dogs. Work was completed within the time frame estimated. Thanks!

My son who is an MSU student took his car to have his front brakes done. I was able to call and…read moremake an appt. very easily for the same week. It was super easy for him and the price was wonderful! Thank you so much for keeping him safe, we'll definitely be back if more service is needed.

I purchased my Lexus from Express Auto about 4 years ago and have been going there ever since. They…read moreare always friendly and helpful. VERY fair and will not recommend work that doesn't need to be done. At one point my son had taken his vehicle to a dealership in New Ulm that gave him a ridiculously expensive quote. We took it to Express Auto and they didn't charge anything because none of the items quoted actually needed to be done. They are very quick at getting the work done as well! Nothing but good things to say!

We looked in the rearview mirror and saw that one of the tires on our trailer was disintegrating…read more We started changing the tire when we realize that a spring had completely broken. We drove to Toppers and they said they would take a look at it. They fixed the spring in an hour and we were back on the road. They gave it to us at a very competitive price!

I had to have the roof on my trailer replaced due to hail damage, and it's better than how it came…read morefrom the factory. It was great working with Travis at the Mankato location, great service and communication!

They always answer their phones, are very curtious and helpful! Angie helps with the insurance…read moreclaims and getting a customer in contact with your personal car insurance! Kato Glass is very reasonably priced and I have never had to wait long to get my windshield repaired!

Just had Vern from Kato glass install two new truck windows and also repaired my uncles pickup…read morewindow. He was on time, courteous, thorough, and quick. Was best prices with quality glass. I highly recommend Kato Glass and will call on them again whenever I need glass repair or replacement again.

This Kwik Trip is really great! The best part for me by far is that the nfc chips on their pumps…read moreactually work, and Apple Pay becomes easy and efficient.

My experience wasn't flawless, but I feel like it was still a good one. They did what they needed…read moreto do to take care of whatever came up. My salesperson, Rachel, was amazing. Don't go to her unless you like having a really great time with a really fun person. Not a perfect 100% score overall, but I'd still recommend and go back again.

The start of our experience at Kia of Mankato was great (shoutout to Paula) UNTIL it took a very…read moresharp turn and quickly turned into the WORST customer experience I have ever had. We drove 1.5 hrs specifically for a Kia Seltos that the dealership had in stock. After a test drive, we decided to purchase the vehicle. However, when reviewing the dealership's offer for our trade in, it was significantly lower than expected. We asked if they could increase their offer, to which they answered no. We knew they wouldn't adjust the price of the new vehicle, so we asked if they could throw in any extra incentives (i.e. add in the car protection plan they offered). They also said no, and our sales rep casually mentioned "I'm not sure our sales manager wants to make a deal with you at all at this point." Because we asked a few questions to make sure we were getting the best deal, the sales manager would potentially refuse to work with us? That seems very sketchy/scam-like. At this point, we asked to have a few minutes to discuss what we wanted to do about the trade in (whether we wanted to do the trade in or keep our current car and sell it later on our own). We did not express that we were not moving forward with purchasing the vehicle, for which we had already started paperwork on. During this time, another sales rep came over and took the keys for the vehicle - we thought they were letting someone drive it to see if they liked that particular model, not to potentially sell them the vehicle we were actively purchasing. We decided to move forward with the trade in and agreed to everything the dealership put in front of us. We signed off on the deal, but were told us that we couldn't move forward because the vehicle was on a test drive and the current driver would be given first priority on if she wanted to purchase it or not. We were incredibly frustrated and asked to speak to the sales manager directly so he could explain how this could happen. Sales Manager Matt Strehlow said that he assumed we wouldn't sign a deal since the trade in was lower than expected (that was never the case and was not something we ever mentioned) and that we had to wait until the current test driver made a decision. He never asked us if we would be not moving forward or let us know that if we don't sign the deal quickly that the vehicle would be up for grabs. We were completely blindsided! He continually asked for us to be understanding, but never apologized or took ownership of the fact that the whole situation was handled poorly and with a lack of transparency. Instead he made us wait 20 minutes for the other driver to return even though we had already agreed to their deal AND had already started filling out the necessary paperwork for financing. This car was literally ripped out from under us because we took a few extra minutes to agree to the deal that was put in front of us and asked a few questions. It was absolutely ridiculous that this could even happen and I still do not understand how or why the second test driver was given priority when we had already started the process to purchase the vehicle and agreed to a deal before she did. In reading some other reviews, it sounds like our situation at this dealership (particularly with the way Matt approaches customer service) is not entirely unique. So my 2 takeaways are: 1. If you ask questions or try to negotiate in any way, Matt will refuse to work with you (other reviewers have noted this as well) 2. The dealership (Matt in particular) does not take any responsibility for their actions or their poor customer experience. Instead, they just simply say "we're not the dealership for you." In this case, that's probably true because we are looking to work with an ethical, honest and transparent dealer. Matt's lack of honesty and integrity throughout this situation has made sure that we will not be reaching out about any other available vehicles during our current search or any future searches.

They do damn good work they really know what audio will be best suited for your vehicles plus…read moreremote starts are fantastic

I am a good red blooded American that was born in the mid 70's. That being said I grew up in the…read more80's and early 90's when hair metal was cool and Kenwood truck speakers behind the bench seat were the answer. Now many years later and after listening to the adds for Rockin Ronny's on KXLP. I knew I needed to search them out and find out Who, What, and where was this so called place "Rockin Ronny's". I arrived to a nice clean facility. My wants and needs were meet by Derren and his staff. I cant say enough positive about how I was treated and the products I got. I have bought 2 sound systems from this place and if you are looking for clean loud crisp sound look no further!!! They also offer a wide verity of after market products for your ride from mild to wild they have it all. Matt Carlander V.P. @ The State Bank of Faribault